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Sercotel Apartamentos Eurobuilding 2

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394 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Bath, United Kingdom
Reviewed 21 September 2016 via mobile

The hotel was good. I had a big room to myself but I booked it because of the swimming pool and this wasn't working when I went so I couldn't use it. It was disappointing. The staff were friendly and it's a good location. It was cheap!

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Helpful?
Thank LeanneSum
Isabel C, Director de Relaciones con Clientes at Sercotel Apartamentos Eurobuilding 2, responded to this review

Dear customer: Thank you for choosing us during your stay in Madrid. I would like to thank your for your time that you have speent sharing your opinion in TRIPADVISOR. Our apartments are spacious. Sixty square meters for our customers to feel at home. Our pool closes on 15 of September. Then, You could not use it. We appreciate your...

Reviewed 17 September 2016 via mobile

On a rival the building seemed very smart and good. We got told at reception our booking was for 2 single beds and the only room like that was not re modelled so we had an old looking room kitchen was old and broken with fridge not working. It said wifi all over hotel but only worked in reception. Great...

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Helpful?
Thank Tedro M
Isabel C, Director de Relaciones con Clientes at Sercotel Apartamentos Eurobuilding 2, responded to this review

Dear guest: First of all, thank you very much for the time that you have spent writing us. Actually, we are renewing our apartments, and we hope that in your next say you can see the difference. As you say, we have a great location. We hope to have the opportunity to welcome you back soon. Best regards.

Milton Keynes, United Kingdom
Reviewed 27 August 2016 via mobile

Stayed here for 4 nights in August as a base to see the lovely city of Madrid. Although the hotel is situated in the north we booked on the basis of their being a pool which was a real highlight. The rooms themselves were spacious though tired looking and in desperate need of a refurb. Having said that the hotel...

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Helpful?
1Thank Pleshey
Isabel C, Director de Relaciones con Clientes at Sercotel Apartamentos Eurobuilding 2, responded to this review

Dear guest: Thank you or your kidness and the time that you have spent writing us. Our apartments are comfortable and spacious for customers to feel at home. Now we are renovating all our apartments and common areas and we hope that you can appreciate the change on your next visit. On the other hand, thank you very much for...

Ramona, California
Reviewed 30 July 2016 via mobile

Staff got me into a room. I had a meeting there the next day. The carpet is thread worn and towels scratchy. Rooms were adequate but dated. If the owners spent some money to get the rooms out of the 80's it would be ok. I wouldn't stay there again unless I had business with Groupo Vaughan. The breakfast was...

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Helpful?
1Thank Warren B
Isabel C, Director de Relaciones con Clientes at Sercotel Apartamentos Eurobuilding 2, responded to this review

Dear guest: First of all, thank you very much for your review. We regret that your stay with us was not to your liking. We are renovating our apartments and common areas and we hope that on your next visit you can appreciate the change. Best regards.

Las vegas
Reviewed 5 July 2016 via mobile

This is the place to stay if you are going to stay in the city of Madrid for several days with several people to accommodate.It is close to the Metro, shuttle to the airport, sleeps 4 with a full kitchen and great staff always on hand. Grocery stores and restaurants and 1 block away

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Helpful?
1Thank kathyhK9551WZ
Isabel C, Director de Relaciones con Clientes at Sercotel Apartamentos Eurobuilding 2, responded to this review

Dear guest, We would like to appreciate your positive comments regarding your recent say with us. Thank You very much for choosing us during your stay in Madrid. It is great to hear that you found the hotel a good choice for you and your family. We have underground three minutes walk from the hotel. We hope to see you...

Reviewed 28 June 2016

I stayed here for 1 night at a 'special rate' (approximately $100 AUD) via wotif.com. The room I had was huge - a decent sized and separated kitchen, a living and dining area with a television, a large bathroom and a decent sized bedroom with another television. But the quality and cleanliness of the hotel was definitely not what I...

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Helpful?
1Thank 3L1N0R3G
Isabel C, Director de Relaciones con Clientes at Sercotel Apartamentos Eurobuilding 2, responded to this review

Dear guest: Thank You very mucho for your time that you have spent sharing your opinion of your stay at our hotel. I strongly apologize for the inconvenience causes to your departure time. We have some problems with our system. I will personaly review our customers in their apartments to avoid that this happens again. We look foward to welcoming...

Atlanta, Georgia
Reviewed 21 May 2016

My second stay at this hotel – chosen strictly for convenience – adjacent to business offices. Hotel is basic and fairly clean – appears designed for long / extended stays. Avoid rooms on the front of the building due to excess auto / traffic noise from the main street. Wi-Fi not very good – poor connection. Air conditioning not working...

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Helpful?
2Thank AtlantaMike_13
Isabel C, Director de Relaciones con Clientes at Sercotel Apartamentos Eurobuilding 2, responded to this review

Dear guest: Thank you for choosing us for yoyr stay in Madrid. It is very nice to know that you liked the confort of our apartments. We feel very proud of our breakfast buffet and your words are very motivating. As you say, we are not at the centre of Madrid but we are very good comunicated. We have metro...

London, United Kingdom
Reviewed 12 May 2016

This hotel is dated, dirty and disgusting. Not a 4* by any means. This hotel would have been average in the 70s perhaps but the lack of/no refurbishment since it has been opened is clear. There is definitely better places to stay in Madrid for a similar price. I cannot fault the staff as everyone I met was friendly however...

Review collected in partnership with Amoma.com
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Helpful?
3Thank 213samsamsam
Isabel C, Director de Relaciones con Clientes at Sercotel Apartamentos Eurobuilding 2, responded to this review

Dear guest: First of all, thank yoy very much for your review. I strongly apologize for your opinion of us. Actually, We are remewing our apartments. On the other hand, thank you very much for review of our staff. We feel very proud of our staff and your words are motivating. We hope to have the opportunity to welcome you...

Bristol, United Kingdom
Reviewed 9 May 2016 via mobile

We arrived late here on a Friday, after various trips to reception to get a key to work we eventually had the misfortune of entering the room. The smell of cigarette smoke was the first thing to hit me but after turning on the light the large dark stains all over the carpet was the second thing. Despite confirming with...

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Helpful?
3Thank Villiham
Isabel C, Director de Relaciones con Clientes at Sercotel Apartamentos Eurobuilding 2, responded to this review

Dear guest: Thank you for choosing us for yoyr stay in Madrid. It is very nice to know that you liked the confort of our apartments. We feel very proud of our breakfast buffet and your words are very motivating. We are not at the centre of Madrid but we are very good comunicated. We have metro station three minutes...

Bristol, United Kingdom
Reviewed 6 May 2016 via mobile

I am not really sure where to start. We booked this hotel online and nowhere does it say that it's a apart/hotel. We get there and after lots of messing about with wrong keys and cards not working we make our way to the room. All carpets are heavily stained and the rooms are totally disgusting. Cupboards hanging off the...

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Helpful?
2Thank ksanzo
Isabel C, Guest Relations Manager at Sercotel Apartamentos Eurobuilding 2, responded to this review

Dear customer: We would like to appreciate your comments regarding your recent stay with us and thank you for choosing us during your stay in Madrid. Actually we are renovating common areas and apartments. I strongly apologize for the inconvenience caused. I hope that you will find a new chance to come back to Madrid and visit us again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Eurobuilding 2 is a welcoming and comfortable Aparthotel in Madrid located only a few metres from the Paseo de la Castellana and the Santiago Bernabeu Stadium. It is very well communicated by means of public transportation; the Tetuan (line 1, direct to the city center in 20min) and Cuzco (line 10 to the airport in 30min ) metro stations are very close by. The Eurobuilding 2 is located in the financial district of Madrid; 220 elegantly decorated and fully equipped apartments. Because of its comfortable facilities it offers a function room for business meetings, they are perfect for a holiday or to host any type of event. The building has free internet WIFI. ... more   less 

Additional Information about Sercotel Apartamentos Eurobuilding 2

Address: Calle Orense 69, 28020 Madrid, Spain (Formerly Eurobuilding 2 Aparthotel)
Region: Spain > Community of Madrid > Madrid
Price Range: $71 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sercotel Apartamentos Eurobuilding 2 3*
Number of rooms: 220
Reservation Options:
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Also Known As:
Eurobuilding 2 Madrid
Eurobuilding 2 Hotel Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Sercotel Apartamentos Eurobuilding 2 staff and other travellers.
8 questions
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2 months ago
Bolton
over a year ago

See all questions (8)

Questions? Get answers from Sercotel Apartamentos Eurobuilding 2 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“check for better wifi connectivity.”
 of 5 bubbles sandeep_mhaske, 15 Feb 2017 | Read review
“Good view from balcony either side {east west facing}”
 of 5 bubbles karanvivek, 27 Sep 2016 | Read review
“Avoid rooms on the front of the building due to excess auto / traffic noise from the main street.”
 of 5 bubbles AtlantaMike_13, 20 May 2016 | Read review
“This wouldn't be my first choice if I ever return to Madrid”
 of 5 bubbles HeatherG488, 4 Dec 2015 | Read review
“Do not choose this hotel!”
 of 5 bubbles bernadett0928, 14 Oct 2015 | Read review
5 of 5