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Silken Puerta de Madrid

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642 Reviews from our TripAdvisor Community

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Showing 133: English reviews
New York City, New York
Reviewed 27 September 2011

This hotel is very close to my office so we were booked there for a three week assignment and checked out after two terrible nites. First off- it took 45 minutes to get to the plaza mayor (downtown Madrid) and 20-25 euros for dinner. To make things worse- ordered room service which was terrible and there are NO other restaurants...

3Thank lea5834
Cincinnati, Ohio
Reviewed 6 July 2011

We chose the Puerta de Madrid because it offered a very attractive rate and is located a very short drive from the Madrid airport. Arriving with my family on a trans-Atlantic flight, it was important to get to a place where my children could rest very soon after landing. The hotel is a conventional high rise, right alongside the A-2...

2Thank David K
Reviewed 19 June 2011

The hotel is very nice, very good priced and clean with an excellent bathroom fulled with things that make your leaving comfortable!! It is very close to the airport but if you do not have a transport it is difficult to access the city of Madrid. The breakfast is very expensive, more expensive than the room itself!!!Last but not least,...

2Thank MarouGreece
Newcastle, United Kingdom
Reviewed 6 June 2011

Good location if you need to work near the airport or on that side of Madrid, a taxi into the centre of town is 15 euros or less and there is a busstop a 3 min walk from the hotel that takes you into the city centre directly ( depending on the time of day this will take 25-45 mins)...

Thank LadyC77
Kronberg im Taunus, Germany
Reviewed 30 March 2011

For a real 4 star hotel I did miss any sport or recreation facilities, thats the only reason for degrading the Service. Rooms are spacious, location is very close to airport and northern business locations. Check out at the reception took some time (long queue in the morning and only one service personel). Breakfast had a wide variety - the...

Thank syabdafuer
County Dublin, Ireland
Reviewed 26 March 2011

I stayed here for two nights in March 2011 on a business trip. I found the room to be very spacious and spotless clean - with trouser press, mini bar aswell. The bathroom also good size wtih nice supply of toiletrities too. Hotel is nicely located - about 15 / 20 minutes to airport, and a short taxi trip into...

1Thank jennydean01
Jacksonville, Fl
Reviewed 25 October 2010

Stayed in the hotel nearly a month, it was near where I was working but that is all. Not much else around it. Room service skips from 1600 to 2000, that was later than I am used to and the menu was limited. What they did have on the menu was pretty good but I would avoid the Chef's Salad....

1Thank rjohns13
Reviewed 14 October 2010

I stayed already a few times in this hotel, as conveniently located near the place where I've got my business appointments, but it's hell if you want to go to the city center, might take you in worst case about 40 mns.. The hotel itself has correct and friendly staff, located close to the highway, excellent breakfast choice, rooms are...

1Thank 112910a
Reviewed 7 October 2010

This hotel is absolutely horrible. Make sure before you book that you are looking at the correct silken hotel in Madrid as the website and names are confusing to say the least, I think there are 5 silken hotels in MAdrid all with nearly the same names!! We thought that we were staying in this really nice hotel with a...

4Thank louconn
Berlin, Germany
Reviewed 18 September 2010

Just off' Avenida America, closely to Places like L'Oreal HQ I found Puerta Madrid. The hotel is in late 80s style - has been renovated a few times obviously - and is in good shape. rooms are in good size, but the feature I liked most was the room-service. 15mins for a Plate of Ham, a great Salat and a...

Thank pinkilly

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  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Silken Puerta de Madrid

Address: Calle Juan Rizi 5, 28027 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Price Range: $72 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silken Puerta de Madrid 4*
Number of rooms: 194
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Also Known As:
Silken Puerta De Madrid Hotel Madrid
Silken Puerta De Hotel Madrid
Hotel Style:
#123 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Silken Puerta de Madrid staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Awesome Place”
 of 5 bubbles sanjevp, 4 Jul 2016 | Read review
“COuldn't think of any differences that would drive you to request rooms at this location”
 of 5 bubbles htltrvlr, 28 Apr 2016 | Read review
“Note that very few are speaking English in all city (not even taxi drivers or even in some parts of airport)”
 of 5 bubbles Haris_L, 13 Sep 2015 | Read review
“We love the room on the top floors.”
 of 5 bubbles Osun5, 25 May 2015 | Read review
“avoid rooms facing the road side.”
 of 5 bubbles VGB2712, 19 Feb 2015 | Read review
5 of 5