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Catalonia Puerta del Sol

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Traveller (221)
Room & Suite (258)
Dining (36)
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Overview
  • Excellent57%
  • Very good34%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“plaza mayor”(48 reviews)
“great location”(78 reviews)
“puerta del sol”(28 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (845)
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Traveller rating
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122
31
11
5
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207
122
31
11
5
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All reviewsplaza mayorgreat locationpuerta del solinner courtyardcentral locationtapasstreet viewexcellent hotelsuperior roomwalking distancemodern roomsnice roomother hotelsmajor attractionsfour star hotelon footcoffee machine
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201 - 205 of 376 reviews
Reviewed 18 August 2015

Great hotel, perfect central location, and best of all - amazing staff! AIDA at the front desk was particularly helpful, and so happy to offer assistance and advice- a great asset to the hotel! A 'must-stay'for Madrid.

Thank John T
Response from Moratindireccion, Director de Recepción at Catalonia Puerta del SolResponded 5 September 2015

Dear John T: Thank you very much for your review, it allways helps us to improve in our service. We will let know Aída about your comment. We expect to see you in your next trip to Madrid. Best regards, Adalberto Vaglica

Reviewed 11 August 2015

I stayed at this hotel while visiting Madrid with a friend. The best feature is its location, close to all the attractions and shopping area. The staff was very friendly and they could organize tickets to a corrida for us, always there to answer your...More

1  Thank CristinaH414
Response from Moratindireccion, Director de Recepción at Catalonia Puerta del SolResponded 15 August 2015

Dear Cristina H; Thank you very much for your review, it allways helps us to improve in our service. We expect to see you on your next trip to Madrid. Best regards, Adalberto Vaglica

Reviewed 26 July 2015

The bed was very large and comfortable. The room was spacious. The staff was very friendly - they all knew our son's name by the end. Great location, close to metro and old town. We had a great trip! One downside is they allowed smoking...More

Thank Emily S
Response from Moratindireccion, Director General at Catalonia Puerta del SolResponded 15 August 2015

Dear Emily S; Thank you very much for your review, it allways helps us to improve. We take notes about your comment, because they are important to us. We expect to see you in your next trip to Madrid. Best regards, Adalberto Vaglica

Reviewed 24 July 2015 via mobile

Had a few hours between flights. Two changes on the metro and around 35 minutes to puerto del sol. Nice big shopping area. Outside between many big cjain stores and some coffee shops. Not far on foot to the local market which is good for...More

Thank Jj25176
Response from Moratindireccion, Director de Recepción at Catalonia Puerta del SolResponded 15 August 2015

Dear Jj5176; thank you very much for your review. It allways helps us to improve in our service. We expect to see you on your next trip to Madrid. Best regards, Adalberto Vaglica

Reviewed 17 July 2015

the hotel benefits from a good location close to many of the main sites to see in Madrid. the rooms are average. the staff was nice enough to add an extra bed in the room (with charge). the relatively low price makes up for the...More

1  Thank dlerital
Response from Moratindireccion, Gerente at Catalonia Puerta del SolResponded 24 July 2015

Good morning. I thank your kind comments to our hotel and specifically referring to our good location, friendly staff, adequate size and quality of the room and good prices in relation to the perceived quality. I hope to have the chance to welcome you in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Business Centre with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$114 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Family Hotel in Madrid
#42 Luxury Hotel in Madrid
#52 Romantic Hotel in Madrid
#78 Business Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Family Hotel in Madrid
#42 Luxury Hotel in Madrid
#52 Romantic Hotel in Madrid
#78 Business Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (221)
Room & Suite (258)
Dining (36)
Amenities (20)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Nearby
Huertas
Also known as Barrio de las Letras, Huertas was once
home to prominent literary figures, Miguel de
Cervantes and Lope de Vega among them. The
neighbourhood is committed to celebrating its rich
heritage: Calle Huertas itself is inlaid with quotes
from celebrated authors, street names pay homage to
them, and second-hand bookshops pervade. Huertas
receives a fair amount of spillover from the center —
...More
Questions & Answers
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tintin2013
20 August 2017|
AnswerShow all 5 answers
Response from travel198060 | Reviewed this property |
We upgraded our room and because of that we got bottled water, coffee/tea and bathrobes/slippers.
1
Vote
Heather M
10 July 2017|
AnswerShow all 4 answers
Response from peacethroughtravel2 | Reviewed this property |
Take the taxi as the rate is fixed and it is reasonable and quick.
0
Votes
PamNe
15 May 2017|
AnswerShow all 9 answers
Response from Pta_del_SolDireccion | Property representative |
We are located in the middle of three underground stations: Sol, Antón Martín and Tirso de Molina. Any of them are five minutes walk from the hotel. Enjoy your trip!!!
1
Vote
Google Translation
Room Tips
"We had a room facing the main road. Two glass balcony doors to keep out the city sounds - no problem"
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"Back of hotel away from road probably best in terms of noise."
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"Avoid the top floor, Floor #5"
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"courtyard view or room facing street. We had one of each and both were great. Hotel Ratings 5 for Service..."
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