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Holiday Inn Madrid - Calle Alcala

Booking.comUS$82*
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#129 of 436 Hotels in Madrid
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Madrid - Calle Alcala
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749 Reviews from our TripAdvisor Community

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Showing 193: English reviews
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Herts, Uk
Reviewed 5 days ago NEWvia mobile

This is a hotel, in Madrid. It was not particularly good, it was not particularly bad. It was quite convenient for some shops and wandering around. The bed was comfortable, it was clean, the staff were professional and smiled. it has an acceptable bar to meet before heading out. If I had to stay there again, I would not have...

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Helpful?
Thank Jellyfish_Electric
Beatriz A, Front Office Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, It is an honour for Holiday Inn Madrid - Calle Alcala to receive from you so pleasant opinion. We take note of your suggestions in order to improve our services. Thank you.

Leicester, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Just like to say this was a great hotel with great staff who were all very helpful. Travelled with my 13 year old boy to watch a Leicester football match in Madrid and although the hotel is a good distance out of the centre of Madrid the local metro station is near by and really cheap and easy to use....

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Helpful?
Thank alanhopewell
About Hotel's Favourite Review
Beatriz A, Front Office Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

We love to have been able to attend all your needs, I will send your comments to Jose personally. We look forward to seeing you at our HOtel in the future. Regards,

Sydney, New South Wales, Australia
Reviewed 1 week ago via mobile

Enjoyed our family stay. Nice ambience, courteous service. As is the case with Madrid hotels generally, Indian food is missing. But other facilities like partitions in bathroom and coffee Kettle and amenities are good.

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Helpful?
Thank Bevinahal R
Beatriz A, Front Office Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Bucharest, Romania
Reviewed 2 weeks ago

I spend 5 nights there on a business trip. The location is good. I had a nice and clean room.The staff is friendly and helpful. They have a very good breakfast buffet. There is a smoking lounge next to the entrance. It is just a pity that you have to wait sometimes very long before the serve you drinks. All...

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Helpful?
Thank Rainer S
Beatriz A, Front Office Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Santo Domingo, República Dominicana
Reviewed 2 weeks ago

The hotel is 2 blocks from an underground station and close to shops and shopping areas. Underneath a good restaurant where you can take or eat something. Overall good service with the exception of the male reception staff who are very rude and obnoxious when answering your questions. The room was clean, nice.

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Helpful?
Thank Octavio809
Beatriz A, Front Office Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Granada, Spain
Reviewed 3 weeks ago

very nice hotel with a good restaurant and excellent staff members. If you have to go for business in the area, is probably one of the best choice around, the Alcala road is close but not disturbing. Taxis are always in front of the hotel and bus stop and metro stations are really close

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Helpful?
1Thank Gian_Andrea71
Beatriz A, Front Office Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Reviewed 4 weeks ago via mobile

Nothing amazing but enough to have a good room, nice buffet breakfast and good location. The hotel rooms look kind of old but nothing to be concerned about. Th restaurant is good and it is not expensive.

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Helpful?
1Thank Allan S
Reviewed 19 April 2017 via mobile

Large rooms and big bathrooms. Well maintained room. Very conveniently located. Closest metro is 600 mtrs away and the airport is just 15-20 mins away by car. Good breakfast. The amenities provided are of excellent quality.

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Helpful?
Thank Abhisekh M
Reviewed 15 April 2017 via mobile

The price is pretty competitive and the building is conveniently located. 15 min away from downtown and 15 away from Barajas airport. The staff (especially night shift) is horrible. They lift the phone after 11 pm so no way to call front desk at night. The fire alarm rang at 3 am and not even an apology from the manager....

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Helpful?
Thank Cesar N
Beatriz A, Front Office Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Customer, I regret what happened during your stay but unfortunately it is a mandatory use of the fire alarm in all hotel establishments for the safety of guests staying in it regardless of the category of room that has been chosen. Once again I apologize. Sincerely,

Barcelona, Spain
Reviewed 11 April 2017

I stayed one night in a Standard room. The bed was big and comfortable, perfect to sleep and have a good rest. The best was the breakfast: a very extensive menu, including fruits and good quality coffees.

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Helpful?
Thank Javilaa
Beatriz A, Front Office Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In Madrid, the economic, political and social centre of Spain, Velada Hotels present a hotel designed to cater to your every need, located on one of the city’s main thoroughfares, the Calle Alcalá. The hotel is strategically located in the city centre, minutes from the Congress and Convention Centre (IFEMA) and Barajas Airport, making it an ideal destination for any type of trip. Opened in the spring of 2003, the Velada Madrid Hotel has a total of 261 rooms spread over four floors, with all kinds of services and amenities to ensure an enjoyable stay. ... more   less 

Additional Information about Holiday Inn Madrid - Calle Alcala

Address: C/ Alcala 476, 28027 Madrid, Spain (Formerly Velada Madrid Hotel)
Region: Spain > Community of Madrid > Madrid > San Blas
Price Range: $88 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Madrid - Calle Alcala 4*
Number of rooms: 261
Reservation Options:
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Also Known As:
Velada Hotel Madrid
Hotel Style:
#89 Luxury Hotel in Madrid
#92 Family Hotel in Madrid
#104 Romantic Hotel in Madrid
#107 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Madrid - Calle Alcala staff and other travellers.
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Questions? Get answers from Holiday Inn Madrid - Calle Alcala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take the breakfast, it is so delicious!!!”
Javilaa, 11 Apr 2017 | Read review
“quiet floors, friendly staff”
87priscillai, 7 Jan 2017 | Read review
“back garden rooms have a better view and are more quite”
708radug, 2 Jul 2016 | Read review
“All the rooms we had on the second floor were good and clean. We were asked if we preferred smoking or non-smoking.”
sbf1987, 23 Mar 2016 | Read review
“ask for any room but check if there is no smell of smoking in the room”
Artur1977, 20 Feb 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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