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Hotel Urban

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#19 of 445 Hotels in Madrid
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Urban
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1,778 Reviews from our TripAdvisor Community

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Showing 1,059: English reviews
Virginia Beach, Virginia
Reviewed 3 weeks ago via mobile

Found a great rate at this sophisticated little gem in the heart of central Madrid. Interior is very modern with small, neat, well appointed rooms. When I asked to move to a more quiet room away from the street I was not just accommodated, but treated like a king. I was moved without a question to an inner courtyard that...

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Helpful?
Thank Beachfred
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Thank you for these kind comments about us. We are pleased to know that you loved our hotel, our breakfast and the service provided by our personal. We always do our best to provide our guests a great stay with us. Looking forward to welcoming you, Kindest regards Antonio Martín Assistant Manager

Boston, Massachusetts
Reviewed 3 weeks ago

Beautifully designed. Excellent staff that goes out of its way to ensure the guests are taken care of. Loved the pillow menu, the complimentary glass of good champagne, the free coffee delivered in the morning! Highly recommend!

Review collected in partnership with this hotel
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Thank Justin B
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Firstly, I would like to thank you for writing these kind comments about us. We are very glad about knowing that you loved our facilities, location, and the service provided by our personal. We hope welcoming you in Madrid again. Best regards Antonio Martín Assistant Manager

gination
Reviewed 3 weeks ago

Thank you for the great stay! We were guests at your hotel between 17-22/1/17. Sara had a birthday and we want to thank you for the champagne and birthday cake sent to our room as a surprise, also for the warm welcome and service, the breakfasts were delicious, your kindness was outstanding! One small thing - the wooden floor in...

Review collected in partnership with this hotel
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Thank Sara A
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Thank you for these kind comments about us. We are pleased to know that you loved our hotel, our breakfast and the service provided by our personal. We always do our best to provide our guests a great stay with us. Looking forward to welcoming you, Kindest regards Antonio Martín Assistant Manager

Freienbach, Switzerland
Reviewed 3 weeks ago

great hotel!!! starting from the concierge who opened the taxi door, to very sympathetic reception staff, to well trained restaurant staff and last but not least nice bar staff. additionally the rooms are great, modern but somehow still cosy. makes even an elder guy feel young.

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Thank Michel W
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Firstly, I would like to thank you for writing these kind comments about us. We are very glad about knowing that you loved our facilities, location, and the service provided by our personal. We hope welcoming you in Madrid again. Best regards Antonio Martín Assistant Manager

Riyadh, Saudi Arabia
Reviewed 3 weeks ago

Hotel was clean and staf were very friendly location was outstanding and bed was sooooo comfortable I truly enjoyed my stay I would not book anywhere else. Great value for the price. In fact it is worth much more than what I paid.

Review collected in partnership with this hotel
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Thank GhazzawiAmin
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Firstly, I would like to thank you for writing these kind comments about us. We are very glad about knowing that you loved our facilities, location, and the service provided by our personal. We hope welcoming you in Madrid again. Best regards Antonio Martín Assistant Manager

Reviewed 4 weeks ago

Amazing hotel, best location and everyone that works in the hotel is very atencious: reception,concierge, door man...all of them were excelent!!! I felt I was at home. The rooms are excelent and the towels and linen were very high quality.

Review collected in partnership with this hotel
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Helpful?
Thank Lara K
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Thank you very much for these kind comments posted in this website about us. We are pleased to know that you loved our hotel and the service provided by our personal. We always do our best to provide our guests a great stay with us. We hope welcoming you in Madrid again. Kindest regards Antonio Martín Assistant Manager

Los Angeles, California
Reviewed 17 January 2017

We thoroughly enjoyed our stay at the Urban. The whole experience was terrific, from check-in to room amenities to breakfast to room service. The staff was very nice and helpful. The check-in person was very helpful in helping us get a great room with a view of the main street within our room category. Everyone we encountered at the hotel...

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Thank gisathegato
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Thank you very much for these kind comments posted in this website about us. We are pleased to know that you loved our hotel and the service provided by our personal. We always do our best to provide our guests a great stay with us. We hope welcoming you in Madrid again. Kindest regards Antonio Martín Assistant Manager

Baltimore, Maryland
Reviewed 15 January 2017

Great location in the heart of Madrid's historic district. Easy walk to many locations. My wife convinced me to try the tourist bus and I found it an excellent means of transportation to everything significant. I last saw my wife in the Prado Museum...

Review collected in partnership with this hotel
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Thank James G
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Firstly, I would like to thank you for writing these kind comments about us. We are very glad about knowing that you loved our facilities, location, and the service provided by our personal. We hope welcoming you in Madrid again. Best regards Antonio Martín Assistant Manager

Dubai
Reviewed 14 January 2017

Excellent five star property in prime location. We really enjoyed our stay. Hotel is clean with amazing breakfast. Everything from room to lobby of hotel is well maintained and clean. Thank you for making our trip memorable..

Review collected in partnership with this hotel
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Thank thanseer_kp
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Thank you for these kind comments about us. We are pleased to know that you loved our hotel, our breakfast and the service provided by our personal. We always do our best to provide our guests a great stay with us. Looking forward to welcoming you, Kindest regards Antonio Martín Assistant Manager

Zurich, Switzerland
Reviewed 10 January 2017

We booked a junior suite and got an upgrade to a suite. Thank's for that! We had a wonderful spacious suite, with fascinating art sculptures displayed in the room. The bed is very comfortable, the bathroom with a open standing bath tub and separate rainforest-shower is just great. The hotel is located in the heart of Madrid - few minutes...

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1Thank brucewife
DireccionDerbyHotels, subdirector at Hotel Urban, responded to this review

Dear guest, Firstly, I would like to thank you for writing these kind comments about us. We are very glad about knowing that you loved our facilities, location, and the service provided by our personal. We hope welcoming you in Madrid again. Best regards Antonio Martín Assistant Manager

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Staying in Huertas

Neighbourhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighbourhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighbourhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
A grand luxury five-star hotel located in the very heart of Madrid, in the museum triangle formed by the Museo del Prado, the Thyssen-Bornemisza Museum and the Queen Sofia Foundation and just a few minutes away from Paseo del Prado, Puerta del Sol and El Retiro park.Located in a newly constructed building in the heart of the financial, political, commercial and cultural centre of Madrid, the Hotel Urban won't fail to catch your interest.With a marked Art-Deco style and opting for avant-garde architecture, the Hotel Urban is a boutique hotel from the 21st century, urban, design and ideal for exacting lovers of luxury who shy from conventionality. A charming, modern design hotel that has already become a point of reference. It stands out not only in the hotel panorama but also among Madrid's dining establishments and nighttime entertainment venues thanks to Europa Decó and the Glass Bar.Services102 guest rooms: 78 superior rooms, 10 junior suite duplex, 5 junior suites, 8 suites, and 1 duplex loft suiteEuropa Decó gastronomic restaurantGlass Bar oyster barLa Terraza del Urban cocktail barEl Cielo del UrbanBreakfast buffetBreakfast until 1.00 pm24-hour room service and mini-barWi-Fi in all areasBusiness centreFunction rooms and spaces for events: Nagha room, Khemer room, Nefer room, Egyptian Museum, lobby/atrium, terrace-pool and suite 132Outdoor swimming pool and solariumGymEgyptian MuseumCollection of ancient artParkingLaundry and ironing serviceDisabled accessSmall dogs allowed ... more   less 

Additional Information about Hotel Urban

Address: Carrera de San Jeronimo, 34, 28014 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Huertas
Price Range: $243 - $568 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Urban 5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Madrid Urban Hotel
Hotel Urban Madrid
Urban Hotel Madrid
Hotel Style:
#3 Family Hotel in Madrid
#12 Business Hotel in Madrid
#15 Romantic Hotel in Madrid
#15 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Urban staff and other travellers.
18 questions
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Dudley, United Kingdom
United Kingdom
2 months ago
4 months ago

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Questions? Get answers from Hotel Urban staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, facing main street.”
 of 5 bubbles gisathegato, 16 Jan 2017 | Read review
“Book a suite”
 of 5 bubbles brucewife, 9 Jan 2017 | Read review
“I reccommend room 432 as it is larger than most of the regular rooms”
 of 5 bubbles RaniM59, 8 Jan 2017 | Read review
“Pick a room in the rear or pick a corner suite. Some suites have a mezzanine.”
 of 5 bubbles dennism623, 7 Dec 2016 | Read review
“There are differences between the suites as far as size and views. Make sure to ask questions.”
 of 5 bubbles , 12 Oct 2016 | Read review
5 of 5