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    Santa Ana Apartamentos

    Calle Nunez de Arce 14, 28012 Madrid, Spain
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    May 7
    May 8
    1 room, 2 adults, 0 children
    Traveller (49)
    Room & Suite (36)
    Dining (14)
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    Overview

    • Excellent30%
    • Very good29%
    • Average19%
    • Poor11%
    • Terrible8%
    Travellers talk about
    Free Wifi
    3 Star Hotel
    All hotel details
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 1 week ago via mobile

    Myself and 9 others came here in a hen do. 5 per room. Upon arrival we were told that if we made any noise and receive complaints that we'd be charged 300 euros. We were given keys to our rooms and sent on our way....More

    Helpful?
    Reviewed 6 February 2017

    My boyfriend and I had the most magical stay - our own little nook right in the centre of the city. Loved the apartment it was clean, lovely furniture, powerful shower and our balcony onto the street was great for people watching. There was a...More

    Helpful?
    Response from santa ana a, Manager at Santa Ana Apartamentos

    Thank you so much Sian. We were absolutely delighted to read your review :) Zuzanna

    Reviewed 18 August 2016 via mobile

    Stayed in from 25th July till 1st August It was ok but beware credit card fraud Someone kept trying to withdraw money from the card I gave them when I booked the hotel Lucky that my bank refused and I cancelled credit card Told reception...More

    Helpful?2  
    Response from santa ana a, Manager at Santa Ana Apartamentos

    Hello, and thank you for your review. Please note that you give your card number not only to Booking.com, our hotel, but also restaurants and shops. Credit card fraud happens everywhere - it´s enough that someone hacks a restaurants system. We don´t even store your...More

    Reviewed 21 July 2016 via mobile

    I stayed at the Santa Ana apartments for 2 nights on Monday. Beautiful apartment, loads of room. The kitchen is large with more electrical a than my own kitchen. The bathroom was great, it comes with a power shower (with the jets of water from...More

    Helpful?2  
    Response from santa ana a, Gerente at Santa Ana Apartamentos

    Thank you!

    Reviewed 29 June 2016

    We knew Madrid would be more expensive than Seville and Granada, where we'd been previously but I'm glad we didn't have to stay more that four nights in this apartment. It was clean but could do with a little loving care. They claimed a patio...More

    Helpful?
    Response from santa ana a, Manager at Santa Ana Apartamentos

    Thank you! We are working on the ¨little loving care¨part I assure you. It´s a process. What is called a ¨patio¨in Spain is mostly a well, sometimes a little more than that. But that is very common, every building has a ¨patio¨for hanging out the...More

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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Multilingual Staff
    • Airport Transportation
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    Details
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 29
    Photos
    Traveller (49)
    Room & Suite (36)
    Dining (14)
    Hotel & Grounds (33)
    Nearby
    Huertas
    Also known as Barrio de las Letras, Huertas was once
    home to prominent literary figures, Miguel de
    Cervantes and Lope de Vega among them. The
    neighbourhood is committed to celebrating its rich
    heritage: Calle Huertas itself is inlaid with quotes
    from celebrated authors, street names pay homage to
    them, and second-hand bookshops pervade. Huertas
    receives a fair amount of spillover from the center —
    ...More
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    Questions & AnswersAsk a question
    George H
    Are towels and bed linen provided, even for spare beds....
    13 September 2015|
    Answer
    Response from contactcarmel | Reviewed this property |
    Beds are dressed and towels are provided ONLY for the number of people booked. If you need to add to that number, the on-site office is open every day and stock of sheets and towels are available. Hope that helps.
    0
    Votes
    Barbara R
    one of the reviews said that there is no AC but when we were making reservation it showed ac in the apartment, I am confused
    20 August 2015|
    Answer Show all 2 answers
    Response from Janine C | Reviewed this property |
    We stayed in July and there were fans in the bedrooms. I didn't see any air-conditioning units. It was extremely hot when we were there so maybe when the weather is cooler it would be bearable. I suggest checking with the... More
    0
    Votes
    Louise J
    We telephoned 00 34 91523 8633. There was a recorded message in Spanish therefore were unable to understand. Can we speak to someone in English. What we are looking for is an apartment for August 14th to 18th - 4 nights checking out on 18th August. We want ground floor as my wife cannot climb stairs. We want a shower and not a bath tub. We would like the apartment to be in Centre of Madrid. According to the website the cost for 4 nights is UK sterling £254. Please respond urgently or telephone Mr Jay 00 44 771 2591886
    10 July 2015|
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    Room Tips
    "take ear plugs for when you sleep"
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    "Don't stay there"
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    "Get a room with a balcony if you like light! Although the street can be a little noisy at weekends."
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    "For us, sleep was far more important than a view, so we asked for and got a quiet apartment on the basement..."
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