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NH Collection Paseo del Prado

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#45 of 446 Hotels in Madrid
Certificate of Excellence
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1,189 Reviews from our TripAdvisor Community

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Showing 558: English reviews
Evanston, Illinois
Reviewed 2 days ago NEW

Perfectly located for short walks to visit the Prado and the Reina Sofia Museums, this NH Hotel is a beautiful place to stay. The staff was particularly friendly and helpful. Our room was comfortable and elegant. We highly recommend this hotel without reservation!

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Helpful?
Thank Richard M
Tel Aviv, Israel
Reviewed 1 week ago

Just across the street of 2 of top museums in Europe (Prado and Thyssen-Bornemisza Museum), walking distance to all main atractions, top friendly and efficient guest relation (Lilian especially). great breakfast. Although one of a bid chain of the NH hotels, feels like a boutique hotel. Deserve its 5 stars.

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Thank motiperi
Amsterdam, The Netherlands
Reviewed 1 week ago

A very nice hotel on a good location. Lovely staff, always willing to help. The room, the bathroom and the bed were really good. The way things are presented, like at breakfast, is special, and the products are of a good quality

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Thank Annecumarie
Perth, Australia
Reviewed 1 week ago

A nice hotel in a fab location. The bed was super comfy and the bathroom had a lovely large shower although a little dark. Great location for nearby restaurants and sight seeing. The staff were very helpful and friendly. I would definitely consider staying here again.

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Thank ToneLoc66
Cedar Falls, Iowa
Reviewed 2 weeks ago via mobile

Beautiful architecture of the building with great location- close to the best museums, restaurants and even the public bus station. We saved on taxi cab and took a yellow express bus from the airport. Do it only if you don't have much luggage. Beds are very clean and comfy. Shower room is awesome. Room is small but smartly furnished without...

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Helpful?
Thank plainairartist
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Guest, Thank you very much for your considerate feedback. We are glad to hear that you had a good time in our beautiful city and at our boutique hotel. Looking forward to welcome you personally in the hotel , Lilian Ferrer Guest Relations Manager

Toronto, Canada
Reviewed 2 weeks ago

I stayed in this hotel for a short time on my way home from the coast. It is a very nice simple hotel in a great location, close to the train station and the two best museums of the city. The rooms have very comfortable beds and clean modern decor. If you are planning to stay in Madrid for a...

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Helpful?
Thank Yeugenia K
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Yeugenida K, Under the name of all our team I would like to thank you for the time you have taken to share your delighting experience with us. Looking forward to welcoming you back in the near future. Lilian Ferrer Guest Relations Manager

Barcelona, Spain
Reviewed 2 weeks ago via mobile

I was there for a night, on a rainny day. The location is fantastic, but considering how much it was raining, I decided to go for a room service, definetly a bad decision. I've been in several NH collection, and the food here had not the level of the others. The personnel on the morning shift were very helpful, but...

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Helpful?
Thank A M
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Guest, First of all I would like to thank you for you sincere feedback. It will help us to find ways to improve our products and service. Under the name of my colleagues I apologize for the bad experience you had regarding our room service dinner and for the unusual attention that our night shift team delivery to you....

Athens, Greece
Reviewed 3 weeks ago

It is a boutique hotel in the center of city with a lot of tapas bar and restaurants around. Very warm atmosphere and very nice persons ready to service you. They all speak English (!!). The room 711 is small (enough for a single stay) with stairs (not so nice) but full of amenities and a mini bar full of...

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Thank eavger
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Guest, Thank you for sharing with us you impression of your last visit at our hotel. I take this opportunity to apologize under the name of the all NH Collection Madrid Paseo del Prado team for not be able to exceed your expectation with the room 711. We hope that this problem will not remove the illusion of choosing...

San Antonio, Texas
Reviewed 3 weeks ago

This hotel is in the absolute best location for so many things, including the Atoche train station, the Prado, the Ritz and several other museums. There's a nice little breakfast place next door and a Starbucks. The staff was friendly and the rooms were clean and comfortable.

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Thank Shari B
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Mrs. Shari B., Such a pleasant surprise to read your friendly comments. Let me take this opportunity to thank you for choosing us to you visit in Madrid. We are proud to welcome satisfied clientele and look forward to many years of working together. We remind at your total disposal, Lilian Ferrer Guest Relations Manager

Melbourne, Australia
Reviewed 3 weeks ago

My friend and I travelled to Madrid together for a holiday. This hotel was perfect for us. The location was great, We could walk everywhere, including one of the biggest train stations, which was handy for our day trips. We could walk to the Retiro Park, if we just wanted to chill out and enjoy a bit of greenery. Beautiful...

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Helpful?
Thank ecespanola
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Guest, Thank you for your kind comments and we also appreciate the positive lift we get from your visit. We hope you keep staying with us on your next visits to Madrid to enjoy our fascinated neibourhood . Best Regards, Lilian Ferrer Guest Relations Manager

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Staying in Huertas

Neighbourhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighbourhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighbourhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A five-star hotel ideally located in the historical section of Madrid, NH Collection Paseo del Prado is strategically situated in the Golden Triangle of Art comprised of the Prado, Thyssen-Bornemisza and Reina Sofia museums, with easy access to many other attractions. ... more   less 

Additional Information about NH Collection Paseo del Prado

Address: Plaza Canovas del Castillo 4 | Barrio de Las Letras, 28014 Madrid, Spain (Formerly Gran Hotel Canarias)
Region: Spain > Community of Madrid > Madrid > Huertas , Sol
Price Range: $180 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NH Collection Paseo del Prado 5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Nh Paseo Del Prado Hotel Madrid
Nh Hotels Madrid
Nh Hotel Madrid
Hotel Style:
#16 Business Hotel in Madrid
#31 Family Hotel in Madrid
#35 Luxury Hotel in Madrid
#74 Romantic Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Paseo del Prado staff and other travellers.
16 questions
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Questions? Get answers from NH Collection Paseo del Prado staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“looking over the Neptune plaza, high floor, ask for the rooms in the corner they are the biggest.”
 of 5 bubbles motiperi, 30 Nov 2016 | Read review
“I would ask for a room of the Paseo del prado. I like hearing the cars and busy life if I open the window.”
 of 5 bubbles JenyaK, 21 Nov 2016 | Read review
“Courtyard facing room on sixth floor was very quiet.”
 of 5 bubbles conwoman43, 11 Nov 2016 | Read review
“very accessible”
 of 5 bubbles 608fahdn, 8 Nov 2016 | Read review
“Great Location...was the best deal in central Madrid.”
 of 5 bubbles Readytoburst, 25 Oct 2016 | Read review
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