We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Novotel Madrid Center

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Novotel Madrid Center
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

786 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 228: English reviews
Start your review of Novotel Madrid Center
 Click to rate
Basking Ridge, New Jersey
Reviewed 4 days ago NEW

The bed was comfortable; the room was standard. I was disappointed that there is not much fresh air into the room since it looked down into a narrow courtyard. The hotel is not near the city center but still easy to reach by metro. A good place to stay on a budget.

 Report
Helpful?
Thank derind805
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Thank you for sharing your experience Derind805, we hope your next visit will be more pleasant than this previous one. We work hard everyday to improve and we hope to surprise you with the coming changes that we will have in the hotel soon! Sincerely, Lucía S.

Cork, Ireland
Reviewed 4 days ago NEW

We stayed 4 nights in March, modern and comfortable rooms with good bathroom. Hotel is in nice part of madrid with lots of good restaurants and bars around. The hop on hop off bus stop is 10 min walk from hotel .Very friendly staff in late night open bar, they have restaurant and breakfast buffet but we didn't eat in...

 Report
Helpful?
Thank 13,062,013
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Thanks for sharing 13062013. By the way, nice "date- nick" I got married 9 days after in the same month and year!!! It´s our pleasure, when are you coming back? Here is your house. Best wishes from Madrid, Lucía S.

Dublin, Dublin, Ireland
Reviewed 5 days ago NEW

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Emer M
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Brighton
Reviewed 1 week ago

We stayed here for 5 nights and were perfectly content with the room. The bed was comfortable which is the most vital thing and the room clean and well maintained. The shower would have been cosier with a door but that is probably an old fashioned view. The breakfast was generous and varied. Cooked breakfast as well as bread, cheese...

 Report
Helpful?
Thank persistent
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Dear persistent, Thanks a lot for you kindly and complete comment, it is always a pleasure to receive positive feedback. We hope to surprise you with the coming changes that we will have in the hotel soon! Take care & best wishes from Madrid, Lucía S.

Glasgow, United Kingdom
Reviewed 1 week ago

Very family friendly hotel , close to the metro. Short walk to Retiro park . We had a room with a terrace which was lovely. The breakfast buffet is superb with choices for everyone. Looking forward to our next visit .

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank jennifermP9724IY
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

SUN IS SHINING IN MY DESK! Thank you a lot Jennifer for such a wonderful comment, it`s our pleasure to receive clients like you! We hope you enjoy your visit and could come again soon to Madrid, and visit us! We are preparing the swimming pool and gym in the rooftop for this summer, when are you comming back ;)...

Pensacola, Florida, United States
Reviewed 1 week ago via mobile

The main entrance is very impressive. It gives de feel of good energy with great front staff willing to guide and answer questions. Did not do breakfast as it was cheaper to just get out and walk to any of the cafés. The rooms cleaned and spacey. Loved the shower space and the water pressure to enjoy a great body...

 Report
Helpful?
Thank Micaela Evuy S
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

I´m so excited, and I just can't hide it, I´m about to lose control and I think I like it! MICAELA this is amazing, thanks a lot for sharing such a fantastic experience. Next time please try our breakfast, you will love it, trust me! When are you comming back? Do you know that we are preparing our gym and...

Bristol, United Kingdom
Reviewed 2 weeks ago

We stayed here for 3 nights in March. The rooms were well appointed and beds comfy. The bathrooms were very clean with a decent shower. The décor of the hotel is very modern and new and the staff were generally very friendly. The air con in our room didn't get cool enough and after speaking to the reception they sorted...

 Report
Helpful?
1Thank Ian S
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

LOVE THIS! Thanks for sharing Ian. Its wonderfull to have feedbacks like yours, this help us to improve day by day. Its good know that you liked our hotel, sorry for the inconvenience of the air con in your room. We hope to see you soon, come back soon ;) Kind regards from Madrid, Lucía S.

Reviewed 2 weeks ago via mobile

Stayed here for a long weekend, really nice hotel. Room was great and the staff were lovely, really helpful and no problem with English luckily for us! Central location as well, really easy to get to the metro and a 10 minute walk to retiro park. I think they do hold a lot of conferences at the hotel, there was...

 Report
Helpful?
Thank Grace R
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Thanks a lot Grace!!! Your comment smells like spring, flowers and sunny weather. It´s great to start a day with this sensations, thanks a lot for sharing your experience here in our hotel and for recommend it ;) We hope to receive you soon, we are going to open the gym and pool in the toproof soon, you have come...

Reviewed 2 weeks ago

The staff were very understanding when my luggage did not arrive and provided me with toiletries. Although it is difficult to get served at the bar when it is busy, the staff were always polite and helpful. The house keeping staff were also lovely despite my incompetence in Spanish. Thank you!

 Report
Helpful?
Thank Donna A
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Thanks for your lovely comment Donna! It was our pleasure to have you here with us in our hotel, by the way, your home when you are back to Madrid. I will share your comment with the rest of the team the y will be happy to know this ;) Come back soon Donna! Best & windy wishes from Madrid,...

Great Yarmouth, United Kingdom
Reviewed 2 weeks ago

Stayed here for one night while attending a conference. Struck me as a no frills place, adequate but nothing to write home about. Some of the reception staff could be a bit distracted- breaking off mid conversation to attend to phone calls; on the other hand they had the grace to apologise for that,well almost.

 Report
Helpful?
Thank RT A
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Thanks a lot RT A! Thats exactly what we are working on, day by day we try to make our customers stay easier and more comfortable. Thanks for your feedback, this helps and motivate us a lot. We want to be the number 1, your number 1, so we will continue improving. Take care and hope to see you soon....

402 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (305)
Viewed
Room/Suite (81)
Viewed
Bathroom (30)
Viewed
Hotel & Grounds (54)
Viewed
View from Room (6)
Viewed
Dining (29)
Viewed
Business Centre/Function Rooms (1)
Viewed
Family/Play Areas (1)
Viewed
Other (103)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (7)
Viewed
The Hotel (7)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (90)
Viewed
Room/Suite (22)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (7)
Viewed
Hotel & Grounds (12)
Viewed
View from Room (2)
Viewed
Bathroom (1)
Viewed
Other (44)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Madrid hotels
Barrio de Salamanca
Vincci Soma
Vincci Soma
#178 of 444 in Madrid
920 reviews
Barrio de Salamanca
H10 Puerta de Alcala
H10 Puerta de Alcala
#276 of 444 in Madrid
38 reviews
Show Prices
Show Prices
Show Prices
Hotel Claridge
#57 of 444 in Madrid
814 reviews
Barrio de Salamanca
Catalonia Goya
Catalonia Goya
#123 of 444 in Madrid
663 reviews
Barrio de Salamanca
NH Madrid Principe de Vergara
Show Prices
Show Prices
Show Prices

Staying in Barrio de Salamanca

Neighbourhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighbourhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Novotel Madrid Center

Address: Calle o'Donnell 53, 28009 Madrid, Spain (Formerly Hotel Convencion)
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Price Range: $147 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Madrid Center 4*
Number of rooms: 790
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Priceline, Orbitz, Agoda and Hotels.com so you can book your Novotel Madrid Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#81 Luxury Hotel in Madrid
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Madrid Center staff and other travellers.
46 questions
Ask a question

See all questions (46)

Questions? Get answers from Novotel Madrid Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all good-no difference”
 of 5 bubbles ashley465, 7 Mar 2017 | Read review
“Our room windows faced a wall, no natural light. Be wary of that”
 of 5 bubbles 367evanp, 18 Feb 2017 | Read review
“ask for a room over looking the court yard entrance”
 of 5 bubbles linniejb, 7 Feb 2017 | Read review
“good quality price”
 of 5 bubbles digitalom, 30 Jan 2017 | Read review
“Many rooms have only small windows with no view other than the hotel.”
 of 5 bubbles og84, 23 Jan 2017 | Read review
5 of 5