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Novotel Madrid Center

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Novotel Madrid Center
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857 Reviews from our TripAdvisor Community

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Showing 250: English reviews
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Perth, WA
Reviewed yesterday NEWvia mobile

So much cheaper than other similar quality hotels in the area. Walking distance to attractions. Rooms are simple, but very comfortable and quiet. Hot shower. Lovely bed. Staff are pleasant. Breakfast was excellent. What more could you ask for?

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Helpful?
Thank JTravelBug1
Europe
Reviewed yesterday NEW

I think best advantage of this hotel is its proximity to real madrid basketball venue. In addition, you can easily get to Airport, bus as station just 2 min distance. If you like shopping and enjoying nice spanish food, Salamanca district is very close. Hotel rooms are very nice and well decorated, staff is friendly and wifi was working properly....

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Helpful?
Thank albatros990
Wirral, United Kingdom
Reviewed 4 days ago NEW

I am writing this review reluctantly as the hotel was great, room was an executive suite with balcony, from the 4th to the 7th April. Everything was fine until first morning when there was drilling and banging above our room. This woke us up and continued each day for the 3days we were there. I complained and they said would...

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Thank Gary A
Delhi
Reviewed 4 days ago NEW

Booked this for a business trip to Madrid. It was very convenient and short ride from the airport. The rooms are comfortable and the the highlight is breakfast before the long day. The Novotel puts on a huge variety. If you are vegetarian, you will have some choices here. The hotel staff is attentive and this is a plus point....

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Thank 474Guava
Reviewed 4 days ago NEWvia mobile

Booked this for a one night stay in Madrid. Short taxi ride from the airport, 25 minutes maybe. The hotel is clean and modern in the novatel European style. The rooms were clean and efficient. Wouldn't describe them as beautiful and spacious. One small window and all the basics including a refrigerator. No iron however.

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Helpful?
Thank Rob A
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Thanks for your comment Rob! Did you know that there is an express bus stop direct to the airport, for only 5€ infront of our hotel? It only takes 15 minutes, maybe its interesting for you for the next time ;) Thanks again for your kindly words, we hope to receive you soon! Best wishes, Lucía S.

Belfast, United Kingdom
Reviewed 5 days ago NEW

Hotel and room were spotlessly clean and staff friendly. Didn't get a chance to use restaurant but location was great, accessible to all local amenities and very close to Retiro Park. I would consider the hotel more suited for guests travelling for business. We stayed in a superior suite and I am unsure what we paid the extra money for...

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Helpful?
Thank niamhclare
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Thank you Niamhclare for your nice words. We are sorry about the Nespresso fact that you told us, I dont know what could happend, normally all these rooms have them, sorry again. We would love to receive you again soon! Kind regards from Madrid, Lucía S.

Reviewed 5 days ago NEWvia mobile

Hotel is centrally located and close to many important places of Madrid, especially to basketball court of Real Madrid which is not even 100 meters away. I could manage to walk to Puerta del Sol which is the very heart of Madrid in 30 minutes ad taxi takes 6 minutes and 6,7 € so is really close. Hotel is clean...

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Helpful?
Thank Sertaç O
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Sertaç it´s our pleasure! Thanks a lot for your wonderful comment. We have just renovated our hotel, not even 2 years ago. Dis you try our spanish omelette at breakfast? for me is delicius... :) and our fresh and instant juices? I love them!!! Hope to received you again soon, take care! Lucía S.

usa
Reviewed 6 days ago NEW

Stayed here one night prior to stay here with group. Staff is helpful and rooms splendid. Near metro in quiet neighborhood out of bustling center, highly recommend. Price was right. Fabulous breakfast

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Thank sgffh
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Great Sgffh!!!! Its nice to read positive comment and see amazing valorations ;) Thank you again and take care. Have a wonderful day ;) Lucía S.

Riyadh, Saudi Arabia
Reviewed 1 week ago

True to its name, the hotel is centrally located in the upmarket Salamanca district of Madrid. It is well connected with both the Airport Express and Metro stops close by. The hotel is modern and features a spacious lobby, restaurant and lounge bar on the ground floor. Rooms are medium sized and feature a single sofa in addition to the...

Review collected in partnership with Accorhotels.com
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Thank TAIN2013
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Thanks a lot Tain2013 for sharing your experience, we hope your next visit will be as pleasant as the previous one! Best wishes from Madrid, Lucía S.

Küsnacht, Schweiz
Reviewed 1 week ago via mobile

I would suggest it, if you travel for business or you got a good price offer on one of the web sites. It's clean, location is ok. 20 min walk to the city center. Problem 1: elevator functions randomly. You might press any button, it will bring you somewhere else. 2. Rooms a very small. Like really smalland not convenient....

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Helpful?
Thank Lapochkajj
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Good afternoon Lapochkajj, Thank you for your comment, it,s good to know that we will receive you back soon! Sorry about the inconvenience of the gym and pool information, as you can see in our website we will have them soon, but unfortunatly not yet :( Kind regards from Madrid, Lucía S:

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Staying in Barrio de Salamanca

Neighbourhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighbourhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Novotel Madrid Center

Address: Calle o'Donnell 53, 28009 Madrid, Spain (Formerly Hotel Convencion)
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Price Range: $128 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Madrid Center 4*
Number of rooms: 790
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Hotel Style:
#76 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Madrid Center staff and other travellers.
47 questions
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Questions? Get answers from Novotel Madrid Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check no building work first!”
Q9792GGgarya, 26 Apr 2017 | Read review
“Higher floors are better.”
474Guava, 26 Apr 2017 | Read review
“6th floor suite with terrace.......superb”
DSM447, 30 Mar 2017 | Read review
“all good-no difference”
ashley465, 7 Mar 2017 | Read review
“Our room windows faced a wall, no natural light. Be wary of that”
367evanp, 18 Feb 2017 | Read review
5 of 5