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Novotel Madrid Center

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Novotel Madrid Center
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840 Reviews from our TripAdvisor Community

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Showing 243: English reviews
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usa
Reviewed yesterday NEW

Stayed here one night prior to stay here with group. Staff is helpful and rooms splendid. Near metro in quiet neighborhood out of bustling center, highly recommend. Price was right. Fabulous breakfast

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Helpful?
Thank sgffh
Riyadh, Saudi Arabia
Reviewed 4 days ago NEW

True to its name, the hotel is centrally located in the upmarket Salamanca district of Madrid. It is well connected with both the Airport Express and Metro stops close by. The hotel is modern and features a spacious lobby, restaurant and lounge bar on the ground floor. Rooms are medium sized and feature a single sofa in addition to the...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank TAIN2013
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Thanks a lot Tain2013 for sharing your experience, we hope your next visit will be as pleasant as the previous one! Best wishes from Madrid, Lucía S.

Küsnacht, Schweiz
Reviewed 1 week ago via mobile

I would suggest it, if you travel for business or you got a good price offer on one of the web sites. It's clean, location is ok. 20 min walk to the city center. Problem 1: elevator functions randomly. You might press any button, it will bring you somewhere else. 2. Rooms a very small. Like really smalland not convenient....

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Helpful?
Thank Lapochkajj
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Good afternoon Lapochkajj, Thank you for your comment, it,s good to know that we will receive you back soon! Sorry about the inconvenience of the gym and pool information, as you can see in our website we will have them soon, but unfortunatly not yet :( Kind regards from Madrid, Lucía S:

Reviewed 1 week ago via mobile

This hotel is good value for money. It is in a good location- close to a metro stop and reasonably close to the city centre. Staff was friendly and helpful. Rooms are in good condition. Would definitely stay again.

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Helpful?
Thank Nimisha W
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Great and precise comment Nimisha! Its our pleasure to know that you enjoy your stay here with us, its good to know what our clients thinks about us so we could improve day by day. Thanks again and hope you have an amazing day! Take care, Lucía S.

London, United Kingdom
Reviewed 1 week ago via mobile

We stayed at the Novotel Madrid Centre hotel for 3 nights. We had a lovely time visiting the historical sites, parks and palaces. The hotel is very conveniently situated near a metro and a 10 minute walk to the Retiro Park. The metro is very easy to use, we chose a 3 day ticket pass which we could use on...

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Helpful?
Thank Sun077
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Good afternoon Sun077, Its a pleasure to read this kind of comments, thank you so much for such a nive valoration. We are happy to know that you had a nice weather during your stay here in Madrid, so you could really enjoyed with your kids outside. Come back soon! Best wishes, Lucía S:

Leicester, United Kingdom
Reviewed 1 week ago

spent just one night at The Novotel for Leicester V Atletico in CL Football ....The Room was first class.. very spacious , clean and modern... The breakfast was disappointing...us English are used to a hearty fry up! no chance of that..so settled for a chocolate mini muffin and a coffee that took 20 minutes to work out how to use...

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Helpful?
Thank Katrina B
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Thank you Katrina for sharing your experience, we hope your next visit will be as pleasant as the previous one. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Lucía S.

Melton Mowbray, England, United Kingdom
Reviewed 1 week ago via mobile

Headed to hotel as part of packaged sporting trip. Stayed at the hotel for one night on bed and breakfast basis. Could not fault this hotel, very quick check in, very good breakfast offerings all sorts of morning goodies. Smart rooms with very comfortable beds. Only slight downside was the location was a little away for the main centre but...

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Helpful?
Thank littledale90
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Littledale90! It was our pleasure to receive you here, we are happy to know that you liked our hotel and hope to receive you again soon! Have a great day and take care, Lucía S.

Huntington Beach, California
Reviewed 1 week ago via mobile

This hotel is located 3 blocks from the park. There is a great grocery store in the plaza. The breakfast Buffett is a nice addition. Very cozy bar with wall size TV for watching sports. Very clean rooms with coffee bar and refrigerator.

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Helpful?
Thank BajaHoncho
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Thanks a lot for your nice comment BajaHoncho! Hope you enjoy a lot these days in Madrid and hope to see you soon here! Best wishes from Madrid, Lucía S.

Bucharest, Romania
Reviewed 2 weeks ago via mobile

Fabulos breakfast! Clean room and bath, confortable beds. Minibar only still water. Good staff all over the hotel- lobby, reception,restaurant, room service.. Maybe next stop in Madrid will be again at Novotel .

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Helpful?
Thank alexandrububu
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Dear Alexandrububu, Big big big THANK YOU, for such a nice comment and kind words, its was our pleasure to have you here with us, I will tell my collegues your apreciations, they will be happy to hear it ;) Best&sunny wishes from Madrid, Lucía S.

Milan, Italy
Reviewed 2 weeks ago

A good and new hotel close to the city center. Rooms are spacious and just renewed. The breakfast was fresh and good. Service was at the level of a businesa hotel and the overall perception of my staying was ok

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Cesare B
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

We are happy to read your comment Cesare, thank you for your nice words. Its a pleasure for us! So, did you try our churros at breakfast? Maybe our fresh handmade juices? Please come back soon, here you have your house. Kind regards from Madrid, Lucía S.

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Staying in Barrio de Salamanca

Neighbourhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighbourhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Novotel Madrid Center

Address: Calle o'Donnell 53, 28009 Madrid, Spain (Formerly Hotel Convencion)
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Price Range: $129 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Madrid Center 4*
Number of rooms: 790
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Hotel Style:
#76 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Madrid Center staff and other travellers.
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Questions? Get answers from Novotel Madrid Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor suite with terrace.......superb”
DSM447, 30 Mar 2017 | Read review
“all good-no difference”
ashley465, 7 Mar 2017 | Read review
“Our room windows faced a wall, no natural light. Be wary of that”
367evanp, 18 Feb 2017 | Read review
“ask for a room over looking the court yard entrance”
linniejb, 7 Feb 2017 | Read review
“good quality price”
digitalom, 30 Jan 2017 | Read review
5 of 5