The bathroom and the staff were nice, but from the hall you could hear a lot of noise. Although it was summer they gave you a blanket that was suited for winter. So it got very hot at night. I have seen better 4 star...More
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Stayed in Novotel Madrid Centre with two teenagers and a nine-year-old for three nights. Very close to the airport, very clean and modern. Friendly and helpful staff, rooms clean and spacious, but our two rooms on second floor very dark even during the day, only...More
We were a party of 3 and arrived to find only one bed in our room. We checked in at noon and waited almost 12 hours for a bed to arrive and that was after several calls and in person visits to the front desk....More
Not a good hotel for the money. Sleep quality and service need attention. I expected more from this hotel and ended up disappointed. Although the hotel is a bit centric it lacks quality. The pictures posted are not a good reflection of the hotel. The...More
We only stayed one night as it was a stop off on our way to Galicia, but would happily have spent a week here. Great lobby and friendly welcoming staff. The room was really clean and modern, and a good size. Lovely bathroom, and the...More
"All rooms have good views. do look out for broken service. Our room had a bad sink drainage. the support..."