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Novotel Madrid Center

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Novotel Madrid Center
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788 Reviews from our TripAdvisor Community

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Showing 230: English reviews
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Tel Aviv, Israel
Reviewed yesterday NEWvia mobile

A lovely hotel,, sort of hidden away, but close to areas where cabs are plentiful. Breakfast is a sumptuous feast of many varieties, there is even a station where a wait staff will Press fruit or vegetables, of your choice for fresh juice. Be sure to try the slices of Spanish Omelette!

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Helpful?
Thank 22jerry36
Keller, Texas
Reviewed 2 days ago NEW

The rooms are clean and the staff is very friendly. Some of the clerks at the front desk speak english, but most speak only spanish. Since I am able to converse in spanish, this wasn't a problem for me. The breakfast buffet in the morning is delicious and not too bad in price.

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Thank mcasabar
Basking Ridge, New Jersey
Reviewed 5 days ago NEW

The bed was comfortable; the room was standard. I was disappointed that there is not much fresh air into the room since it looked down into a narrow courtyard. The hotel is not near the city center but still easy to reach by metro. A good place to stay on a budget.

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Helpful?
Thank derind805
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Thank you for sharing your experience Derind805, we hope your next visit will be more pleasant than this previous one. We work hard everyday to improve and we hope to surprise you with the coming changes that we will have in the hotel soon! Sincerely, Lucía S.

Cork, Ireland
Reviewed 5 days ago NEW

We stayed 4 nights in March, modern and comfortable rooms with good bathroom. Hotel is in nice part of madrid with lots of good restaurants and bars around. The hop on hop off bus stop is 10 min walk from hotel .Very friendly staff in late night open bar, they have restaurant and breakfast buffet but we didn't eat in...

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Thank 13,062,013
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Thanks for sharing 13062013. By the way, nice "date- nick" I got married 9 days after in the same month and year!!! It´s our pleasure, when are you coming back? Here is your house. Best wishes from Madrid, Lucía S.

Dublin, Dublin, Ireland
Reviewed 6 days ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Emer M
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Brighton
Reviewed 1 week ago

We stayed here for 5 nights and were perfectly content with the room. The bed was comfortable which is the most vital thing and the room clean and well maintained. The shower would have been cosier with a door but that is probably an old fashioned view. The breakfast was generous and varied. Cooked breakfast as well as bread, cheese...

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Helpful?
Thank persistent
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Dear persistent, Thanks a lot for you kindly and complete comment, it is always a pleasure to receive positive feedback. We hope to surprise you with the coming changes that we will have in the hotel soon! Take care & best wishes from Madrid, Lucía S.

Glasgow, United Kingdom
Reviewed 1 week ago

Very family friendly hotel , close to the metro. Short walk to Retiro park . We had a room with a terrace which was lovely. The breakfast buffet is superb with choices for everyone. Looking forward to our next visit .

Review collected in partnership with Accorhotels.com
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Helpful?
Thank jennifermP9724IY
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

SUN IS SHINING IN MY DESK! Thank you a lot Jennifer for such a wonderful comment, it`s our pleasure to receive clients like you! We hope you enjoy your visit and could come again soon to Madrid, and visit us! We are preparing the swimming pool and gym in the rooftop for this summer, when are you comming back ;)...

Pensacola, Florida, United States
Reviewed 2 weeks ago via mobile

The main entrance is very impressive. It gives de feel of good energy with great front staff willing to guide and answer questions. Did not do breakfast as it was cheaper to just get out and walk to any of the cafés. The rooms cleaned and spacey. Loved the shower space and the water pressure to enjoy a great body...

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Helpful?
Thank Micaela Evuy S
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

I´m so excited, and I just can't hide it, I´m about to lose control and I think I like it! MICAELA this is amazing, thanks a lot for sharing such a fantastic experience. Next time please try our breakfast, you will love it, trust me! When are you comming back? Do you know that we are preparing our gym and...

Bristol, United Kingdom
Reviewed 2 weeks ago

We stayed here for 3 nights in March. The rooms were well appointed and beds comfy. The bathrooms were very clean with a decent shower. The décor of the hotel is very modern and new and the staff were generally very friendly. The air con in our room didn't get cool enough and after speaking to the reception they sorted...

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1Thank Ian S
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

LOVE THIS! Thanks for sharing Ian. Its wonderfull to have feedbacks like yours, this help us to improve day by day. Its good know that you liked our hotel, sorry for the inconvenience of the air con in your room. We hope to see you soon, come back soon ;) Kind regards from Madrid, Lucía S.

Reviewed 2 weeks ago via mobile

Stayed here for a long weekend, really nice hotel. Room was great and the staff were lovely, really helpful and no problem with English luckily for us! Central location as well, really easy to get to the metro and a 10 minute walk to retiro park. I think they do hold a lot of conferences at the hotel, there was...

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Helpful?
Thank Grace R
Lucía S, Public Relations Manager at Novotel Madrid Center, responded to this review

Thanks a lot Grace!!! Your comment smells like spring, flowers and sunny weather. It´s great to start a day with this sensations, thanks a lot for sharing your experience here in our hotel and for recommend it ;) We hope to receive you soon, we are going to open the gym and pool in the toproof soon, you have come...

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Staying in Barrio de Salamanca

Neighbourhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighbourhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Novotel Madrid Center

Address: Calle o'Donnell 53, 28009 Madrid, Spain (Formerly Hotel Convencion)
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Price Range: $148 - $306 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Madrid Center 4*
Number of rooms: 790
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Hotel Style:
#81 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Madrid Center staff and other travellers.
46 questions
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Questions? Get answers from Novotel Madrid Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all good-no difference”
 of 5 bubbles ashley465, 7 Mar 2017 | Read review
“Our room windows faced a wall, no natural light. Be wary of that”
 of 5 bubbles 367evanp, 18 Feb 2017 | Read review
“ask for a room over looking the court yard entrance”
 of 5 bubbles linniejb, 7 Feb 2017 | Read review
“good quality price”
 of 5 bubbles digitalom, 30 Jan 2017 | Read review
“Many rooms have only small windows with no view other than the hotel.”
 of 5 bubbles og84, 23 Jan 2017 | Read review
5 of 5