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I stayed there for only one night while having business meetings in a commercial district nearby. The check-in was very friendly and efficient; I received a spacious room which maybe doesn't receive a design award but was clean and well-maintained.
I especially liked the breakfast...More
The room was not so big but very cozy, I was on business with my family and they offered me an upgrade to a family room.
The breakfast is excellent, with a lot of variety and good products.
The atmosphere is modern and the decoration...More
Although this hotel is typical of the Novotel brand, unfortunately my experience of customer service and satisfaction was left wanting on the this occasion. As a Platinum Accor member I'm usually assured of certain benefits: automatic room upgrade, free welcome drink. Neither of these were...More
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Response from Novotel Madrid S, Front Office Manager at Exe Madrid NorteResponded 8 March 2017
We are so sorry for the inconvenients. We have seen the booking remarks, you asked for a non-smoking and we are surprised if you find smoke smelt in it. We would have liked to move to another room, it wasn´t necessary to sleep...More
Myself, Mum and Sister visited Madrid for 3 days last August and stayed here. It is in a great location as it is a few minute taxi ride to the main centre. There were shops around the corner too.
The hotel was lovely inside and...More
Given that this is a Novotel it actually has some character and when I arrived around 2300 there was definitely a buzz coming from the bar.
The rooms are pretty standard for a Novotel. When I arrived my room had the sofa made up as...More
Response from Novotel Madrid S, Front Office Manager at Exe Madrid NorteResponded 14 February 2017
Dear Mr. Sayer,
Thank you for sharing your experience in our hotel. We are happy you enjoy your stay although there are some items that surely we can improve them. Thank you for your kind words about the team, we hope you can come back...More
US$58 - US$222 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#14 Green Hotel in Madrid
#158 Luxury Hotel in Madrid
Non-Smoking Rooms ,
Family Rooms ,
Accessible rooms ,
Number of rooms
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Response from Novotel Madrid S | Property representative |
The pool is, indeed, suitable for children.
The deep is from 1M in one side to 2.10M the deepest side.
You can see pictures of the pool area in our web site .
We hope this information will be useful
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"A higher room will be quieter due to the busy road below"