Lovely staff. Nacho met us at the door and helped with our luggage. Maribel checked us in with a beautiful smile and warm welcome. Thank you also to Patricia at reception. Thank you to Arlene in the bar.... so helpful. A great way to greet guests. Room is spotlessly clean. A good size. With a coffee machine ☕ A charming and lovely hotel made even better by the welcoming staff. A big thank you to you all.
Lovely boutique hotel, ideally situated with great staff!! Room was clean and exceptionally comfortable. Rosanna and Silva at the front desk were outstanding!! The breakfast lounge and bar were also wonderful. Will definitely return next time I am in Madrid.
Thank you for amazing support and great time Nice hotel., clean and good rooms. Bathroom is great Receiptonists are making the difference. Helpful. Thank you Irene for talking also in Italian Breakfast is quite nice
I traveled to Madrid for business and book a stay at Vincci Soho Hotel. It was a magnificent stay. The hotel is located in great location, city center, distance walk from the most known parts of the town. Our room was comfortable, very clean. Breakfasts were amazing, because you could also taste local products, I already miss it. Hotel staff was very friendly and helpful. The lounge area within the hotel is very big, including a bar and a restaurant. I'd like to especially thank a female bartender (blond hair) who served us amazing sangria's. I'd be happy to be back soon!
We had wonderful stay for our second visit. The reception on arrival was fantastic and check was equally friendly (Patricia). Our room was quiet, well designed and the beds were extremely comfortable. Location was brilliant and we were able to park in the same building. Good value for money. I will return here without a doubt. Highly recommended
Great service, great location in a very lively area and still a very quiet room with fantastic beds, Superclean, every day again, really compliments for the cleaning staff. The breakfast has a very high quality, everything is fresh, the possibility to breakfast between 05.00 and 10.30 am is fantastic!
Outstanding hotel in Madrid- this hotel is centrally located and very quiet. The bed was comfortable. Patricia and Maribel provided great service on multiple occasions. We would definitely stay here again and will recommend to friends. Buffet breakfast was very good for 14 euros per person.
We spend 3 nights at the Vicci Soho from October 15th till 18th. We had an amazing stay. The hotel, rooms are perfect and all the staff is so welcoming, nice, friendly and very helpful. Very well situated in the center of Madrid. The area is great with loads of nice restaurants with great food and lively I highly recommend this hotel if you stay in Madrid. Special thanks to Patricia, Silvia and Michaela !!! Vincent & Suzanne
We loved this hotel. The staff genuinely care about you. On arrival Silvia was wonderful, my partner had just had his wallet stolen whilst on the Metro which was upsetting and she looked after us. Every day she asked how we were. The whole hotel is beautiful. I love the quirky decor. Our room was stunning but didn't get much natural light as it looked out onto a patio, however it was very cosy. It is in a lovely area with lots of fantastic bars, restaurants and museums within walking distance.
The total is good with excellent personnel and is located in a preferential area close to the best museums and other attractions. Don't miss a walk to Plaza Santa Ana for a cafe or a glass of wine. I will definitely comeback.