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04/02/2018 05/02/2018
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    Silken Puerta America

    Avenida America 41, 28002 Madrid, Spain
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    04/02/2018 05/02/2018
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    US$145
    US$136
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    Traveller (1991)
    Room & Suite (734)
    Dining (115)
    Overview
    • Excellent49%
    • Very good34%
    • Average11%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “round bed” (23 reviews)
    “zaha hadid” (21 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Butler Service
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (2,800)
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    1 - 5 of 1,012 reviews

    Reviewed 4 weeks ago via mobile

    We stayed at first floor. Great interior, but seems there's a problem with elevator, takes time before it arrives and the we asked the staff if there's stairs, and they said nothing, so have to wait.. Receptionist were nice and so the other staff.

    Thank Jessica P
    Reviewed 18 December 2017

    Our stay was for 7 nights. We arrived by our rental car, which was secured immediately for us on arrival. The hotel is quirky and interesting, it has a different layout on each floor and we selected the Japanese theme, which was probably the best...More

    Thank Mark A
    Reviewed 16 December 2017

    If you, as me feel tired of copy/paste brand hotels, with same interior and same facilities, this is a place for you. Each of the floors has different theme, hotel has really invested into their interior. Believe me, you will be amazed. Great place to...More

    Thank GlobalTraveller81
    Reviewed 10 December 2017 via mobile

    We stayed in the silken for three nights. The hotel has a modern interior, with a different design on each floor. We got a room on the 9th floor. The room was spacious, which was nice. There were a few disadvantages though; the carpet had...More

    Thank jongNL
    Reviewed 9 December 2017 via mobile

    Quite a fancy hotel with each level having a different themes... also close to the airport. Hotel has a free shuttle to the airport as well. Breakfast is a bit expensive. 22 Euro per person, but there are many places walking distance from the hotel...More

    Thank Mykey123
    Response from Vanessa A, Executive Assistant at Silken Puerta AmericaResponded 15 December 2017

    Dear Mykey123 Thank you so much for having taken the time to review our hotel. We are very happy to hear that you had a comfortable and enjoyable stay. It is always a pleasure to receive positive feedbacks from our guests. We are extremely pleased...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Room amenities
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$109 - US$252 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #49 Business Hotel in Madrid
    • #76 Romantic Hotel in Madrid
    • #86 Luxury Hotel in Madrid
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 342
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Travelocity, HotelQuickly, Evoline ltd, Cancelon, getaroom.com and TripOnline SA so you can book your Silken Puerta America reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Community of Madrid >
    • Madrid
    • Also Known As
    • Silken Puerta America Madrid
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    Traveller (1991)
    Room & Suite (734)
    Dining (115)
    Pool & Beach (8)
    Hotel & Grounds (1418)
    Bathroom (145)
    Family and Play Areas (4)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Amanda A
    5 January 2018|
    AnswerShow all 3 answers
    Response from Mark A | Reviewed this property |
    Hi Amanda, I suggest you contact the Hotel directly by e-mail with this question. I did this with a number of questions and I found they were responsive and accurate with their replies.
    0
    Votes
    Amanda A
    18 September 2017|
    AnswerShow all 4 answers
    Response from jama1962 | Reviewed this property |
    Hi,visited the hotel before swimming pool renovation, Did not have breakfast in the hotel,but was told price was EUR22 adult and EUR11 children
    0
    Votes
    86diamonds
    7 September 2017|
    AnswerShow all 6 answers
    Response from Vanessa A | Property representative |
    Dear 86diamond, Our hotel provides a courtesy shuttle service from 7am to 21pm, is a route plan with an schedulle to follow. Also you can arrange a private car with chouffer. In both case you will need to make a... More
    1
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    Room Tips
    "There is so much variety in the design of each floor. It is worth taking the time to select the floor you..."
    Read review
    "Pre Book the Zaha Hadid Room way in advance....."
    Read review
    "Each floor has different room concept; select one which suits your taste."
    Read review
    "follow your instincts!"
    Read review
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