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03/12/2017 04/12/2017
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    Silken Puerta America

    Avenida America 41, 28002 Madrid, Spain
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    03/12/2017 04/12/2017
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    Savings alert: 31% below average rate

    The price you found is 31% lower than this hotel's average rate of US$144/night.

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    Traveller (1882)
    Room & Suite (698)
    Dining (106)
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    Overview
    • Excellent49%
    • Very good34%
    • Average11%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “round bed” (23 reviews)
    “zaha hadid” (21 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Butler Service
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,758)
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    21 - 25 of 1,004 reviews

    Reviewed 8 August 2017

    I have stayed 3 nights at this hotel in late June 2012. While the location lets the place down slightly design is absolutely amazing. free shuttle to airport.It's near a metro station, but generally a 30 min trip to get anywhere We found the service...More

    Thank 108mariola
    Response from Vanessa A, Executive Assistant at Silken Puerta AmericaResponded 16 August 2017

    Dear 108mariola, Thank you for taking the time to share your comments with us. We are gald to know that you have enjoyed your experience at the Puerta América Hotel!! Thank you for your time and we look forward to welcoming you back in the...More

    Reviewed 4 August 2017

    The hotel is great. Each level was built by a different designer, which gives you a different options of room type. Also the hotel have different beautiful restaurants. The location is near the center as well.More

    Thank 77,557,001
    Response from Vanessa A, Executive Assistant at Silken Puerta AmericaResponded 7 August 2017

    Dear Guest, Thank you very much for choosing us and for sharing your feedback. We are glad to know that you enjoyed the overall experience at the Puerta America Hotel. Thank you for your time and we look forward to welcoming you back soon. Kind...More

    Reviewed 31 July 2017 via mobile

    The hotel offers a free shuttle from the airport (save you 30 euros in a taxi). The hotel also offers free shuttles to Buen Retiro Park(which is a 30min walk from Plaza Mayor) and the Train Station. The shuttle runs until approx 6pm. The hotel...More

    Thank Patricia E
    Response from Vanessa A, Executive Assistant at Silken Puerta AmericaResponded 2 August 2017

    Dear Patricia E, Thank you very much for your feedback. As our tarjet, we are more than happy to know you really enjoy you stay with us during your visit to Madrid. We would like tol thank you specially for your kind mention about our...More

    Reviewed 25 July 2017

    This hotel has everything you could possibly want if your into architecture and style. The facilities are amazing and the staff were amazing! They are renovations going on at the hotel which was very annoying but the staff did there best to make this as...More

    Thank oliverwoods1988
    Reviewed 24 July 2017

    This hotel is 50mins Public transport (1.50 euros) away from Madrid centre or 25 euros Taxi , we had to stay out all day as too time consuming to go back and freshen up for the evening, Room was large and very clean, large comfortable...More

    2  Thank Bob C
    Response from Vanessa A, Executive Assistant at Silken Puerta AmericaResponded 2 August 2017

    Dear Bob C, Thank you very much for choosing the Puerta América Hotel during your visit to Madrid, and for taking the time to post your review on this channel. We are sorry to know that you couldn't enjoy our courtesy shuttle. We try to...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Room amenities
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$114 - US$328 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #49 Business Hotel in Madrid
    • #76 Romantic Hotel in Madrid
    • #79 Luxury Hotel in Madrid
    • #133 Family Hotel in Madrid
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 342
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Agoda, Ctrip TA, Booking.com, Cancelon, Hotwire, Orbitz, TripOnline SA, Evoline ltd, getaroom.com, HotelQuickly and Cheap Tickets so you can book your Silken Puerta America reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Community of Madrid >
    • Madrid
    • Also Known As
    • Silken Puerta America Madrid
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    Traveller (1882)
    Room & Suite (698)
    Dining (106)
    Pool & Beach (8)
    Hotel & Grounds (1364)
    Bathroom (135)
    Family and Play Areas (4)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Amanda A
    18 September 2017|
    AnswerShow all 4 answers
    Response from jama1962 | Reviewed this property |
    Hi,visited the hotel before swimming pool renovation, Did not have breakfast in the hotel,but was told price was EUR22 adult and EUR11 children
    0
    Votes
    86diamonds
    7 September 2017|
    AnswerShow all 6 answers
    Response from Vanessa A | Property representative |
    Dear 86diamond, Our hotel provides a courtesy shuttle service from 7am to 21pm, is a route plan with an schedulle to follow. Also you can arrange a private car with chouffer. In both case you will need to make a... More
    1
    Vote
    Kevineh12
    2 August 2016|
    AnswerShow all 7 answers
    Response from mikeymaki | Reviewed this property |
    It's next to the fitness area on the top floor, and enclosed. The bar is across the hall in case you decide to swim while impaired.
    1
    Vote
    Room Tips
    "Pre Book the Zaha Hadid Room way in advance....."
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    "Each floor has different room concept; select one which suits your taste."
    Read review
    "follow your instincts!"
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    "rooms on the 6th floor have huge king size beds"
    Read review
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