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Petit Palace Tres Cruces

1,094 reviews
#72 of 442 Hotels in Madrid
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Traveller (257)
Room & Suite (273)
Dining (68)
Overview
  • Excellent38%
  • Very good48%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“great location”(50 reviews)
“shower drain”(3 reviews)
“central location”(21 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Concierge
Pets Allowed
Wheelchair Access
3.0 Star Hotel
All hotel details
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,094)Write a Review
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118
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118
128
34
7
3
Show reviews that mention
All reviewsgreat locationshower draincentral locationbunk bedsgran via metrobathroom doorpuerta del solquad roomfrosted glassvibrant cityminute walkquiet side streetgreat showerfamily roomexplore madridclean hoteltube station
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191 - 195 of 290 reviews
Reviewed 21 June 2015

I stayed in one of the bunk bed rooms with a friend in June 2015 and would definitely stay here again. Yes, the room is small but we comprised due to the great price we paid. If I came here again I would still pick...More

1  Thank libs123
Response from Gemma d, Director General at Petit Palace Tres CrucesResponded 27 June 2015

Dear Guest; Thank you for choosing Petit Palace Tres Cruces for your stay in Madrid, and for taking the time to share your experience. We are happy to know that you enjoyed or central location and that our special room with special price was to...More

Reviewed 14 June 2015 via mobile

Perfectly pleasant hotel in a good location. Rooms are small and shower head was broken but still tolerable. Nothing regarding the front desk took less than 15 minutes. Checking in and out, leaving bags, everything just took so long. They only had one person on...More

Thank John_Kelly123
Response from Gemma d, Director General at Petit Palace Tres CrucesResponded 15 June 2015

Dear Mr. Kelly; We would like to thank you for taking the time to review our hotel. We always value the opinion of all our customers and it help us to improve our services. We are happy to hear that you enjoyed the central location...More

Reviewed 7 June 2015 via mobile

We stayed at the 3 cruces for 3 nights at the start of June. The hotel is located on a little street just off Gran Via and a short walk from Puerta del Sol and Plaza Mayor. The location was the best part of the...More

Thank debbiegreenhorn
Response from Pablo R, Director de Recepción at Petit Palace Tres CrucesResponded 8 June 2015

Dear Guest, Thank you for your lovely review of your stay with us. It’s very gratifying and really motivates us to know that our services and hospitality fulfill your expectations, and above all, to know that you would consider recommending us. We look forward to...More

Reviewed 4 June 2015

The hotel is generally good and clean. Small rooms but you are very centrally located off Gran Via so it is to be expected. There was one receptionist who was rude, unhelpful and was constantly chatting on the phone and ignoring guests but the rest...More

Thank L B
Response from Gemma d, Director General at Petit Palace Tres CrucesResponded 11 June 2015

Dear Guest, We would like to thank you for taking the time to review our hotel. We always value the opinion of all our customers and it is the best tool in order to improve our service. We are happy to hear that you enjoyed...More

Reviewed 28 April 2015

Spent 5 nights. Clean rooms, great service at reception an brilliant breakfast. Location is good in any way. Close to shopping, easy to get to Bernabeu. Highly recommodent to anyone. Will defenetly stay again. Wifi was great. Thank you very much.More

1  Thank kettma
Response from Pablo R, Director de Recepción at Petit Palace Tres CrucesResponded 5 May 2015

Dear Guest, First of all, many thanks for leaving your comments. It is very important for us to have your feedback. We are very glad to know that you enjoyed your stay. The best thing that you can tell about us it is that you...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Details
Price range
US$89 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#92 Business Hotel in Madrid
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$89 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#92 Business Hotel in Madrid
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (257)
Room & Suite (273)
Dining (68)
Nearby
Centro
Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
...More
Questions & Answers
Ask a question
gordon r
5 February 2018|
AnswerShow all 2 answers
Response from Ian M | Reviewed this property |
our family room did not
1
Vote
L C
31 January 2018|
AnswerShow all 5 answers
Response from Mats S | Reviewed this property |
Sorry I don´t have the answer to that. We were there only for a week so no need for washing up.
0
Votes
Marie O
19 November 2017|
AnswerShow all 4 answers
Response from LigiaDiasCosta | Reviewed this property |
Sure is
1
Vote
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Room Tips
"Ask for a high floor with rooms located at the front of the Hotel"
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"Probably worth asking for a lower level floor"
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"I would recommend this hotel"
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"I always ask for a room far from the lift."
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