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Petit Palace Plaza del Carmen

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#81 of 445 Hotels in Madrid
Certificate of Excellence
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Petit Palace Plaza del Carmen
Petit Palace Plaza del Carmen
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559 Reviews from our TripAdvisor Community

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Showing 166: English reviews
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Belfast, United Kingdom
Reviewed 1 week ago

Great hotel in a super location and a beautiful building. Staff very friendly and helpful with great local knowledge. Breakfast was excellent with plenty of choice. Family room was very spacious, nicely decorated and very comfortable .... we also loved having the balconies. Overall a fantastic choice for a trip to Madrid - we will definitely be back!

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Helpful?
Thank sboyce2017
Noelia C, Director de Recepción at Petit Palace Plaza del Carmen, responded to this review

Dear Sboyce2017, Thank you very much for sharing, with all the TripAdvisor community, your experience during your stay with us. As you say, our location is the best, in order to know Madrid by foot. You can visit the historical part of the city or you can spend your time in the commercial area without necessity of any transport. We...

Warsaw, Poland
Reviewed 2 weeks ago via mobile

Excellent location - short walk to Gran Via, Plaza Sol or Plaza Mayor. Very good, polite and helpful customer service. The small room is small indeed, though having great queen-size beds. Only two small nuisances: strong light at the backyard turned on and off during night, strong stand-by TV set light you cannot turn off.

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Helpful?
Thank Paweł M
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Pawel, Thank you very much to share your opinio after you recent stay with us. We are very glad to know that our location (the best in order to know Madrid) and our customer service was according your expectation. We are very sorry to know that the light from the backyard and from the TV was a little bit...

Reviewed 3 weeks ago via mobile

The customer service in this establishment was top notch. Extremely helpful, going above & beyond to make our stay as comfortable as possible. Directions on where to find things, activity suggestions & restaurant reservations - very impressed A cute quirky style place that has been designed to make the most of what space is available. Perfect for families. I did...

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Helpful?
Thank My_names_KT
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear guest; Thank you very much for sharing, with all the TripAdvisor community, your experience during your stay with us. Everyday we try to give to our guest the best possible experience during their stay with us, in order to make their days in Madrid as happier as we can. That´s the reason why we try to have the best...

A TripAdvisor Member
1 review
Reviewed 3 weeks ago via mobile

The hotel is perfectly located on a small and quier square near Gran Via. It's in a walking distance from many atractions like Puerta del Sol, Plaza Mayor, Royal Palace, Corto Inglese... The room was a good size with a very big bathroom. Buffet style breakfast had a variety od food. Hotel staff speak english. I would recommend this hotel...

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Helpful?
Thank A TripAdvisor Member
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear guest; Thank you very much for sharing, with all the TripAdvisor community, your experience during your stay with us. As you say, our location is the best, in order to know Madrid by foot. You can visit the historical part of the city or you can spend your time in the commercial area without necessity of any transport. We...

Vantaa, Finland
Reviewed 4 weeks ago via mobile

A good choice for those who value a hotel's central location for an affordable price, still having all the benefits of a great accommodation. The hotel breakfast for 11€ / person was enough and wholesome but still somehow pricy. You do your own math :) Ps. Don't let yourself be fooled by the well-advertised coffee machine in the corridors. It's...

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Helpful?
Thank Kristel H
Iñaki G, Director de Recepción at Petit Palace Plaza del Carmen, responded to this review

Dear Kristel; Thank you to share, with all the TripAdvisor community, your opinion about Petit Palace Plaza del Carmen, after your recent stay with us. We are very glad to know that you consider us a good choice according our price and our price. As you say we have a lot services to make your stay the best possible, like...

Reviewed 4 weeks ago

We Spent 2 days during my son's spring brake, this hotel has a great location,the front desk staff is very friendly and helpful. This hotel is right downtown,has access to everything. Very close to "Plaza Mayor" and close to various family restaurants. I Will highly recommend this hotel.

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Helpful?
Thank Laura G
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Laura, Thank you very much to share your opinion about our hotel after your stay with us. We are very glad to know that our location and our staff service,was according your expectations. As you say, we are very close to Puerta del Sol. For that reason is very easy for our guest know Madrid by foot. Thank you...

Navarre, Florida
Reviewed 5 weeks ago via mobile

We stayed here the first night we arrived to Spain before heading up to the mountains. The front desk staff was very nice and stored our bags until the room was. The room was not large but it had what we needed. We had a room with a set of bunk beds for the kids and two twins pushed together....

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Helpful?
Thank Kris M
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Kris; Thank you very much to share your opinion after your stay in Petit Palace Plaza del Carmen. We are very glad to know that our location, our rooms, our facilities and our staff service,was according your expectations. Thank you very much for finish your comment saying that would stay here again in a future. Kind regards; Iñaki Galve...

Bat Yam, Israel
Reviewed 24 March 2017

This was my third time that i was staying in the hotel. Great location in the center, friendly stuff, very good buffet breakfast,very good rooms. The rooms at the front to the Plaze del Carmen are preferred.

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Helpful?
Thank Alex G
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Alex; Thank you very to share your opinion, with all the TripAdvisor community, after your recent stay with us. We want to say you thank you very much for your three stays in our hotel. For us it is means that we are making something fine if we are your hotel reference for your stays in Madrid. We will...

Blackburn, United Kingdom
Reviewed 18 March 2017

Stayed here for a 3 day business trip in March 2017. Very close to Sol, so very central and also really easy to get around by public transport. The hotel is having some building work on the ground floor at the minute. My room was on the 3rd floor and I didn't experience any noise or inconvenience. The staff are...

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Helpful?
Thank Tokenbird
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Tokenbird; Thank you very much to share your opinion about your recent stay with us, with all the TripAdvisor community. We are very glad to know that your stay was according your expectation. As you say we are very close to Sol, it is made easy to our guest spend their time visiting the historical part of Madrid or...

Haifa, Israel
Reviewed 9 March 2017

very nice hotel and stuff. It was our first time in Madrid and it was a perfect area and very comfortable hotel. we also toke one day the bikes no charge and had a very good time. The breakfast was very diverse, clean and fresh! We will come back again.

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Helpful?
Thank inbalsterndiet
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear guest; Thank you very much to share your opinion about your recent stay with us. We are very glad to know that our location, our instalation and services, our breakfasta and our free bicycle services made that your first time in Madrid was unforgetable. Thank you very much for finishing your comment saying that you will come back in...

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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Breakfast Available
Official Description (provided by the hotel)
CHARMING 4* HOTEL - PERSONAL COMPUTER WITH FREE WIFI IN EVERY ROOM FOUND RIGHT IN THE HEART OF MADRID!!This elegant hotel has been wholly renovated converting it into a modern hotel, situated in the heart of Madrid in the popular square "Plaza del Carmen" where the Madrid's main public parking and typical tapas bars can be found, just around the corner from the main street "Gran Via" and the famous "Puerta del Sol".Some of the hotel's outstanding services include: luggage service, free WIFI, rooms with hydro-massage showers with built in saunas (some rooms), rooms with Jacuzzi (some rooms), special loft type rooms...Its large bright rooms with tall windows and contemporary decor have been fitted with a vast array of modern and useful creature comforts to ensure a relaxing and memorable stay. The hotel strives to provide guests with quality accommodation which is not only affordable, but also complemented by professional staff and reliable services.Rooms are available on request with twin or double beds, exterior or interior views (on request) and our outstanding Family rooms have capacity for up to 4 persons, ideal for families or groups of friends.If you have any special requests (special room for honeymoon, bedding requests ect) please don't hesitate to contact us, we will be more than happy to make your stay as memorable as possible!!ALL YOU NEED TO ENJOY YOUR STAY IN MADRID!! ... more   less 

Additional Information about Petit Palace Plaza del Carmen

Address: Plaza del Carmen 4, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: $127 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Petit Palace Plaza del Carmen 4*
Number of rooms: 42
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Also Known As:
Petit Palace Plaza Del Carmen Hotel Madrid
Hotel Style:
#61 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Plaza del Carmen staff and other travellers.
9 questions
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McKinney, Texas
McKinney, Texas
4 months ago
Melbourne, Australia

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Questions? Get answers from Petit Palace Plaza del Carmen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 107 is a massive corner family room with 2 balconies.”
sboyce2017, 20 Apr 2017 | Read review
“Third floor have a small balconies and great view.”
, 31 Mar 2017 | Read review
“Rooms to the front of the hotel have nice small balcony.”
alexgal2015, 24 Mar 2017 | Read review
“Better views are in the rooms at the front of the hotel, overlooking the plaza.”
Tokenbird, 18 Mar 2017 | Read review
“Higher floors would probably be quieter”
karenlN240JE, 23 Dec 2016 | Read review
5 of 5