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Petit Palace Plaza del Carmen

TripAdvisorUS$104*
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#91 of 436 Hotels in Madrid
Certificate of Excellence
12/06/2017 13/06/2017
1 room 2 adults 0 children
US$110*
US$104*
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US$110*
US$110*
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Petit Palace Plaza del Carmen
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581 Reviews from our TripAdvisor Community

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Showing 171: English reviews
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Stockholm County, Sweden
Reviewed 6 days ago NEW

This small hotel tucked away in a corner of the Plaza del Carmen is a great place to stay when enjoying Madrid: in the city center but not at a major street, easy walking to shopping, dining, bars, and many of the sights in the center, as well as Chueca. Rooms are decent in size and the bed was soft...

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Helpful?
Thank svalipa
Eugenio B, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear svalipa, thank you so much for taking a few minutes of your valuable time to share your feedback! We are happy to know that you enjoyed Madrid thanks to our great location and our delicious breakfast! We hope that in the future give us a second chance and we can offer you a bigger room and get 100% of...

County Dublin, Ireland
Reviewed 2 weeks ago

On the good side the hotel is really well located, staff are great and I liked the overall feel of the hotel. The room however, is really small. Too small in my view for any more than a couple of nights stay. Major problem was the noise. Music bar at night (directly below hotel) and construction in the morning. So...

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Helpful?
Thank careyjohnp
Eugenio B, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear careyjohnp, Thank you very much ofr sharing your opinion of your experience with the rest of the users. It is very nice to know that you have found the location convenient for visiting the most important places of the city since they are very close from the hotel as well as the staff treatment. About the size of the...

Reviewed 2 weeks ago

The location is excellent, within a short walk is Gran Vía, Metro in front of the hotel although there is no need for public transport because the hotel is close to everything! Tasty breakfast, outstanding service, clean room, definitely recommended!

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Helpful?
Thank L6406FY_
Eugenio B, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear L6406FY_ : First of all I would like to thank you for sharing your opinion about your experience with us. I am glad to hear that you have enjoyed our varied breakfast. We always try to be actualized with the preferences and needs of our clients and the new tendencies. we have a great location, in the center of...

London, United Kingdom
Reviewed 2 weeks ago

I think this hotel is a great option for anyone going on a city break to Madrid. It is close to everything. I visited pretty much all tourist areas by foot no metro needed. The room itself was very clean and comfortable. The staff at check in were incredibly friendly and really helpful. Not ever did i feel uncomfortable. I...

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Helpful?
Thank Kamila-Moreno
Eugenio B, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Kamila- Moreno, First of all I would like to thank you for having a moment to give your opinion about your experience with us. I am glad that you enjoyed our varied and complete breakfast, our comfortable rooms, our location in the heart of Madrid and our incredibly staff!!! We hope to see you very soon. Kind Regards. Eugenio...

Manchester, United Kingdom
Reviewed 2 weeks ago

Fabulous hotel for a long weekend in Madrid. Great central location midway between Puerto del sol and Gran Via. We stayed over the Easter weekend and couldn't be happier with our choice of hotel. The room was spotlessly clean and well equipped, the staff were very friendly and knowledgeable. Overall a great hotel and we will return.

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Helpful?
Thank AGS1971
Eugenio B, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear AGS1971, Thank you very much for leaving your comment about your stay with us. We are glad you enjoyed your days here, we really appreciated your kind wors about the staff!!!. As you say, we hace a great location in the center of the city, very close to the most important places in Madrid, such as Puerta del Sol,...

Belfast, United Kingdom
Reviewed 20 April 2017

Great hotel in a super location and a beautiful building. Staff very friendly and helpful with great local knowledge. Breakfast was excellent with plenty of choice. Family room was very spacious, nicely decorated and very comfortable .... we also loved having the balconies. Overall a fantastic choice for a trip to Madrid - we will definitely be back!

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Helpful?
Thank sboyce2017
Noelia C, Director de Recepción at Petit Palace Plaza del Carmen, responded to this review

Dear Sboyce2017, Thank you very much for sharing, with all the TripAdvisor community, your experience during your stay with us. As you say, our location is the best, in order to know Madrid by foot. You can visit the historical part of the city or you can spend your time in the commercial area without necessity of any transport. We...

Warsaw, Poland
Reviewed 10 April 2017 via mobile

Excellent location - short walk to Gran Via, Plaza Sol or Plaza Mayor. Very good, polite and helpful customer service. The small room is small indeed, though having great queen-size beds. Only two small nuisances: strong light at the backyard turned on and off during night, strong stand-by TV set light you cannot turn off.

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Helpful?
Thank Paweł M
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear Pawel, Thank you very much to share your opinio after you recent stay with us. We are very glad to know that our location (the best in order to know Madrid) and our customer service was according your expectation. We are very sorry to know that the light from the backyard and from the TV was a little bit...

Reviewed 5 April 2017 via mobile

The customer service in this establishment was top notch. Extremely helpful, going above & beyond to make our stay as comfortable as possible. Directions on where to find things, activity suggestions & restaurant reservations - very impressed A cute quirky style place that has been designed to make the most of what space is available. Perfect for families. I did...

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Helpful?
Thank My_names_KT
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear guest; Thank you very much for sharing, with all the TripAdvisor community, your experience during your stay with us. Everyday we try to give to our guest the best possible experience during their stay with us, in order to make their days in Madrid as happier as we can. That´s the reason why we try to have the best...

A TripAdvisor Member
1 review
Reviewed 4 April 2017 via mobile

The hotel is perfectly located on a small and quier square near Gran Via. It's in a walking distance from many atractions like Puerta del Sol, Plaza Mayor, Royal Palace, Corto Inglese... The room was a good size with a very big bathroom. Buffet style breakfast had a variety od food. Hotel staff speak english. I would recommend this hotel...

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Helpful?
Thank A TripAdvisor Member
Iñaki G, Director General at Petit Palace Plaza del Carmen, responded to this review

Dear guest; Thank you very much for sharing, with all the TripAdvisor community, your experience during your stay with us. As you say, our location is the best, in order to know Madrid by foot. You can visit the historical part of the city or you can spend your time in the commercial area without necessity of any transport. We...

Vantaa, Finland
Reviewed 1 April 2017 via mobile

A good choice for those who value a hotel's central location for an affordable price, still having all the benefits of a great accommodation. The hotel breakfast for 11€ / person was enough and wholesome but still somehow pricy. You do your own math :) Ps. Don't let yourself be fooled by the well-advertised coffee machine in the corridors. It's...

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Helpful?
Thank Kristel H
Iñaki G, Director de Recepción at Petit Palace Plaza del Carmen, responded to this review

Dear Kristel; Thank you to share, with all the TripAdvisor community, your opinion about Petit Palace Plaza del Carmen, after your recent stay with us. We are very glad to know that you consider us a good choice according our price and our price. As you say we have a lot services to make your stay the best possible, like...

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12/06/2017 13/06/2017
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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Breakfast Available
Official Description (provided by the hotel)
CHARMING 4* HOTEL - PERSONAL COMPUTER WITH FREE WIFI IN EVERY ROOM FOUND RIGHT IN THE HEART OF MADRID!!This elegant hotel has been wholly renovated converting it into a modern hotel, situated in the heart of Madrid in the popular square "Plaza del Carmen" where the Madrid's main public parking and typical tapas bars can be found, just around the corner from the main street "Gran Via" and the famous "Puerta del Sol".Some of the hotel's outstanding services include: luggage service, free WIFI, rooms with hydro-massage showers with built in saunas (some rooms), rooms with Jacuzzi (some rooms), special loft type rooms...Its large bright rooms with tall windows and contemporary decor have been fitted with a vast array of modern and useful creature comforts to ensure a relaxing and memorable stay. The hotel strives to provide guests with quality accommodation which is not only affordable, but also complemented by professional staff and reliable services.Rooms are available on request with twin or double beds, exterior or interior views (on request) and our outstanding Family rooms have capacity for up to 4 persons, ideal for families or groups of friends.If you have any special requests (special room for honeymoon, bedding requests ect) please don't hesitate to contact us, we will be more than happy to make your stay as memorable as possible!!ALL YOU NEED TO ENJOY YOUR STAY IN MADRID!! ... more   less 

Additional Information about Petit Palace Plaza del Carmen

Address: Plaza del Carmen 4, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: $120 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Petit Palace Plaza del Carmen 4*
Number of rooms: 42
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Also Known As:
Petit Palace Plaza Del Carmen Hotel Madrid
Hotel Style:
#68 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Plaza del Carmen staff and other travellers.
9 questions
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McKinney, Texas
McKinney, Texas
5 months ago
Melbourne, Australia

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Questions? Get answers from Petit Palace Plaza del Carmen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms towards the square have a nice view, at the expense of a bit more noise.”
svalipa, 23 May 2017 | Read review
“Get a quiet room (if you can)”
careyjohnp, 15 May 2017 | Read review
“definitely try and get a room with views to the plaza.”
Kamila-Moreno, 13 May 2017 | Read review
“Room 107 is a massive corner family room with 2 balconies.”
sboyce2017, 20 Apr 2017 | Read review
“Third floor have a small balconies and great view.”
, 31 Mar 2017 | Read review
5 of 5
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US$104* /night
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Prices are for 1 room, 2 adults
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