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Paseo Infanta Isabel 13, 28014 Madrid Spain
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1564)
Room & Suite (321)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 22/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Only YOU Hotel Atocha
Updated 22/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 482 hotels in Madrid
Location
Cleanliness
Service
Value
Travellers' Choice
Only YOU Hotel Atocha is in a central area of Madrid, on the Paseo Infanta Isabel opposite the Puerta de Atocha train station and just a few metres from the Retiro Park. Not only is this a beautiful building but it has also been superbly decorated by designer Lázaro Rosa Violán, who has added some 'rebellious' touches to the décor which is intimate yet welcoming, with some industrial touches. Other big attractions are the common areas and the spectacular rooftop terrace, that make Only You Atocha a landmark meeting point in the city of Madrid. There's so much to do: exhibitions, sport, culture, food and drink... all come together every day in this lively hotel. Get swept away by everything that Only You has waiting for you. Feel completely at home and just go with the flow.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Rooftop terrace
Car park
Wifi
Fitness / spa changing rooms
Fitness classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Rooftop bar
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Soundproof rooms
Safe
VIP room facilities
Laptop safe
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Languages Spoken
English, French, Spanish, Catalan and 1 more
Hotel links
Special Price:10% descuento adicional
2182Reviews32Q+A100Room tips
Traveller rating
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Popular mentions
EBV wrote a review Sep 2021
New York City, New York47 contributions3 helpful votes
Amazing location (literally right in front of the Atocha Train Station!), Modern looks and amenities with a flair of Vintage (which I love!), and of course, Friendliest and most helpful front desk you can ever wish for in Madrid (Esther and Sandra were so helpful and even let me experience the one-of-a-kind room with the secret full-body dryer!). This is my home in Madrid. I will DEFINITELY be back!
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Date of stay: September 2021
Location
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Response from Social Manager Only You Hotel Atocha, Atención al cliente/recepción at Only YOU Hotel Atocha
Responded 16 Sep 2021
Dear guest, First of all, thank you for choosing Only YOU Hotel Atocha and for taking the time to give us your feedback. It is a real joy to know that our guests fully enjoy the Only YOU experience; The entire team works with great enthusiasm to achieve this. As you said before, the location of our hotel is is highly recommended as we are very close to all the main attractions and musems, together with the main train station in front of the hotel. Thank you also for your comment about our staff, we like to know that our tips were helpful. Also, we like to hear that you liked the decoration of the hotel. We hope to welcome you very soon again! Best Wishes,
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Armen_Sarkisian wrote a review Sep 2021
Los Angeles, California20 contributions38 helpful votes
This was my first time in Madrid. Hotel front desk staff are excellent but there are 3 issues that would prevent me from recommending this hotel. 1) Location 2) Room 3) Restaurant service It's in those 3 categories that the hotel just doesn't do well. Atocha is not an ideal location for a first time visitor. Atocha is the outer edge of the main zone. Retiro Park and the Prado Museum are somewhat close but that's about it. Everything else is 20 mins or more. I ended up taking the metro a few times and it was hot and uncomfortable. I would have preferred a more central hotel that I could easily walk to from all the major sites. Perhaps the other OnlyYou boutique option closer to the center may be a better choice. Second, the rooms at this hotel are TOO SMALL. I think it was deceptive for the hotel to picture only their largest suites on their website. I booked the hotel based on those pictures but the room we got was nothing like it. Just be aware the majority of the room photos the hotel has posted are not the actual standard rooms most travelers get. Also, the decor of the rooms is fine but the hallways getting to your room have poor lighting and very odd decor. All of the interior hallways need a makeover. Lastly, while the front desk service was top notch, there is absolutely no good service for breakfast brunch up on the rooftop. Staff there only clean tables and not once did anyone approach us in all the 4 days we ate there to see if we needed anything. Things like lemon for tea, sparkling water or other special requests all require you hunting down a person. When we did, they would either forget to bring it or took a very long time. The hotel needs to rethink their breakfast service and actually have employees attending to guests needs and not just there to clean up tables. In all, it's a nice hotel if you don't mind those flaws.
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Date of stay: August 2021
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Response from Social Manager Only You Hotel Atocha, Atención al cliente/recepción at Only YOU Hotel Atocha
Responded 20 Sep 2021
Dear Mr. Sarkisian, First of all, I would like to thank you for taking the time to share your experience with us. We are glad to know that you enjoyed our Front Desk staff's attention. In Only YOU Hotel Atocha is our aim to exceed our guest expectations and we are very sorry to hear that, in some aspects, we were not able to do it. Regarding the room, we would like to inform you that you enjoyed a free upgrade from the Deluxe Room you originally reserved to the Premium Room you enjoyed during your stay. We loved to offer you this upgrade in order for you to celebrate your anniversary with us. We are very sorry to know that this kind of room did not meet your expectations. In any case, we would like to inform you that we have at your disposal another category of rooms, our Suites, which we are sure could be upon your expectations. On the other hand, we would like to present our sincerest apologies for the service you encountered in our breakfast. I can assure you this is not the level of service we are so proud of and we are already working with the teams involved in order to improve this scenario and not to repeat this kind of situation. We really hope you could give us a second chance and welcome you back very soon. Best regards,
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Jenga wrote a review Aug 2021
Guangzhou, China7 contributions4 helpful votes
Highly recommend this hotel. We had a fantastic stay, made better by the great service. The hotel itself is modern and trendy, conveniently located close to the Atotcha train station. The room is nicely decorated and has all the amenities you'd need, with a very comfortable bed. The breakfast buffet was top notch, on the 7th floor terrace with a view of the city and a great selection (eg fresh OJ, iberico ham, etc). The service in particular was impeccable - staff went well out of their way to assist us and make us feel comfortable. Shout out to the extremely kind and helpful Pablo & Florin. A perfect stay at a great price.
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Date of stay: August 2021Trip type: Travelled as a couple
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Response from Social Manager Only You Hotel Atocha, Atención al cliente/recepción at Only YOU Hotel Atocha
Responded 30 Aug 2021
Dear Guest, I would like to start of with saying thank you for choosing our hotel for your stay and for taking the time to write this review. We are glad to hear that you liked the decoration of our hotel and that the service of our staff helped to make you feel comfortable. To read that you liked the breakfast buffet on the 7th floor terrace as much is something which makes us very happy! We hope to welcome you again for any future stays. Kind regards from the whole team.
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Manic S wrote a review Aug 2021
4 contributions
The staff is friendly, accommodating, professional. The rooms are clean, updated, though ours was on the small side. There's a fantastic restaurant on the 7th floor with a terrace to watch sunsets. The breakfast buffet is one of the best I have had. Great location, across the street from the train station. I will be staying here again in the near future. Well worth the cost of the the rooms.
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Date of stay: August 2021Trip type: Travelled with family
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Response from Social Manager Only You Hotel Atocha, Atención al cliente/recepción at Only YOU Hotel Atocha
Responded 30 Aug 2021
Dear Manic, Thank you for your trust in our hotel and for taking the time to share your experience with others. We are happy to hear that you liked our staff as well as the restaurant we have on the 7th floor. Thank you for your kind words about the breakfast buffet, hearing experiences like these give us motivsation to keep on working hard to give our guests the best service possible. We will be happy to welcome you again in the future. Kind regards from our whole team.
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Andrianna H wrote a review Aug 2021
5 contributions3 helpful votes
We live in Madrid but have used this hotel as a staycation spot and also as a place to house visiting friends and relatives. Our most recent stay was to escape an August heatwave after landing back in Madrid from a trip to the United States. The staff were so incredibly accommodating, allowing us to check into our room to clean up and rest after the flight despite it being only 11:00 am. When we arrived to our Junior Suite (which was beautiful and plenty of room for our little family of 3) we were so touched by how thoughtful they were in providing amenities for our 18 month old son. They had set up a crib, a charming little bag of baby bath-time goodies, and a diaper genie-esque can for diapers. We had purchased the breakfast buffet each morning (which I highly recommend) and they had high chairs so we were happily able to eat on the roof terrace and enjoy our mornings together. The balconies of the Junior Suite rooms were perfect for watching motos whiz by as well (my son's current favorite activity) and the windows were of such good quality that once we closed them to the busy street we didn't hear much of anything. I wanted to write this review so that other families knew how well-suited this hotel is to those traveling with babies and toddlers. Along with these child-specific comments, we also like the in-house dining and drinking options, the location, the super comfy beds, and industrial-modern decor of the rooms and common spaces. We love it here and will continue to visit ourselves and recommend it to visitors.
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Date of stay: August 2021
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Response from Social Manager Only You Hotel Atocha, Atención al cliente/recepción at Only YOU Hotel Atocha
Responded 29 Aug 2021
Dear Andriannah, Thank you very much for trusting Only YOU Hotel Atocha! We would like to take this opportunity to thank you for taking the time to share your experience. For us it is very important to know your opinion as it helps us to continue working every day to provide excellent service. We are happy that your "little family" could enjoy this stay as maximum and as you said, more families should know about your great experience, so thank you for your words. We are glad to hear that you found the style and decoration beautiful, that you liked the bar and the views and that you found our staff friendly. Thank you again and we hope to see you soon at Only YOU Hotel Atocha! Regards, Front Desk Assistant
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PRICE RANGE
US$113 - US$1,014 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridMadridRetiro / Jerónimos
NUMBER OF ROOMS
204
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Frequently Asked Questions about Only YOU Hotel Atocha
Which popular attractions are close to Only YOU Hotel Atocha?
Nearby attractions include Estacion de Atocha (0.3 km), Cuesta de Moyano (0.3 km), and ​​​​​​​​​​​​​​​​​Madrid-​Puerta de Atocha Train Station (0.3 km).
What are some of the property amenities at Only YOU Hotel Atocha?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Only YOU Hotel Atocha?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Only YOU Hotel Atocha?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Only YOU Hotel Atocha?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Only YOU Hotel Atocha?
Conveniently located restaurants include Antonio of Italia a Tavola, SUKALDEA ATOTXA Madrid, and Sep7ima.
Are there opportunities to exercise at Only YOU Hotel Atocha?
Yes, guests have access to a fitness centre, fitness classes, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Only YOU Hotel Atocha?
Yes, dry cleaning and laundry service are offered to guests.
Does Only YOU Hotel Atocha offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Only YOU Hotel Atocha?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Catalan.