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All reviewsthe main squareernest hemingwayturn down servicefamous hotelgreat hotelplace to staybulls runbalconies overlookingrooms are lovelyhuge bathcafe irunasan fermincorner roomnice toiletriesstar hotellovely citytapas
Don’t count on location to account for the price. We had a ‘suite’ with incessant noise from the square outside. Because it was San Fermin, the broadcast music didn’t stop until well after 2am, which then allowed the drunk revellers to be heard, followed by...More
Thank Noelyn h
Response from Rubén A, Director de Recepción at Gran Hotel La PerlaResponded yesterday
We feel upset after having known your dissapointment with the hotel.
We are placed in the center of the festivals and San Fermín is noisy.
The hotel has a soundproofing of 62 decibels.
Your room was equipped with: a Nespresso coffee machine, Hermes...More
I stayed at this hotel for two nights in early June. My room overlooked Estafeta street which is a fairly noisy walk street. The amazing thing was that you could not hear ANY of the noise when the French doors were closed. The room was...More
Response from Rubén A, Director de Recepción at Gran Hotel La PerlaResponded 1 week ago
We would like to thank you for choosing us.
We have a soundproof of 62 decibelios.
Thank you so much for reommend our hotel.
We hope to see you again in the future.
All the best
Best location possible in Pamplona. Our room was designed with the largest tiled shower I’ve ever seen in a hotel. Beautiful touches all around, like coffee/tea service and chocolates in the room, along with a deluxe collection of beauty products. Best of all was the...More
Thank Holly F
Response from Rubén A, Director de Recepción at Gran Hotel La PerlaResponded 3 weeks ago
We always try that our guests do not miss anything.
Since the welcoming gift (sweets, chocolates, regional product). During the stay coffee, tee and turn down service including cortesy bottles of water.
Meanwhile our valet service will park or will have ready your...More
What a wonderful experience. We have followed the Earnest Hemmingway trail and the Rick Stein food trail and booked here. The hotel has had a recent make over, the staff could not do enough, service above and beyond. Saw the Earnest Hemmingway suite with some...More
Response from Rubén A, Director de Recepción at Gran Hotel La PerlaResponded 5 weeks ago
We refurbished the hotel 11 years ago, thinking to provide: snugness, comfort and functionality, but as you mentioned; the most valued item is our staff that makes the hotel to be special and different.
Thank you very much for your remark
Stayed here as treat whilst walking Camino. Front of house staff were excellent.
I was surprised this is a 5 star hotel as the restaurant is a rather drab cafe serving only pintxos and an extremely poor breakfast.
Room was good though rather corporate
Response from Rubén A, Director de Recepción at Gran Hotel La PerlaResponded 5 June 2018
When we receive remarks as you sent us, fact that we are not used to, we became upset and we think about we did not know how to make or communicate properly, because our main objective; is to achieve always wellness for our...More
If you have the room booked in the hotel We can arrange for you the transfer service to pick up you in the airport. The price is 30€ taxes included. If you need to have transfer to the train on your departure day... More
If you have the room booked in the hotel We can arrange for you the transfer service to pick up you in the airport. The price is 30€ taxes included. If you need to have transfer to the train on your departure day, we can arrange for you too. The price is 22€.
Please contact us to confirm these services.
Thank you very much for your confidence in our hotel.
Front desk Department