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Gran Hotel La Perla

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288 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Washington DC
Reviewed 5 August 2015

From the initial reservation to departure the Gran Hotel La Perla was excellent. With the reservation confirmatilon we received instructions on how to enter the Plaza with our car and that was immediatly parked for us on arrival. The welcome was very warm and efficient. Our room was outstanding - very spacious,views of the Plaza and extremely comfortable. Breakfast delicious...

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1Thank WashingtonTraveler17
RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review
Google Translation

Distinguido huésped, Muchas gracias por sus aportaciones y valoración de la estancia. Para nosotros es fundamental que el huésped no...

New York City, New York
Reviewed 2 August 2015

It is a wonderful, clean 5 star hotel. Staff was very helpful, pleasant and kind . Rooms are spacious, comfortable, and beautiful. Great breakfast. Located right in the old square. There is no better. Also valet parking was helpful.

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1Thank YaninaNYC
RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear guest, We would like to thank you for choosing us during your stay in our city. We appreciate so much your feedback. The size of the rooms and the valet service are very valued for our customers. Best regards, Rubén Ardanaz Marco Front desk Manager

Houston, Texas, United States
Reviewed 14 July 2015 via mobile

Best hotel in Pamplona. Great food, service, location and rooms. Higher floors are less noisy during fiesta, lower balconies have better views of the Bulls, though higher balconies enable you to see further down the street. Suggest taking mid morning naps otherwise you may not survive fiesta.

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2Thank Hankamer
RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear Hankamer Family, It was a pleasure to attemp you. Than you very much for your comments about the hotel. We wait to receive you in the future. Sincerelly, Rubén Ardanaz Marco Front desk Manager

charlotte
Reviewed 10 July 2015 via mobile

First time at the Running with the Bulls... not only are the best performers and biggest parties in the square (ground floor of the hotel) but the local balcony space we rented was literally 3 mins from the from hotel door! Oh and you domt hold on to your own key, the front desk does which makes it carefree ecen...

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Thank jessie j
RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear Jessie, First of all let me thank you for choosing us. We wait you enjoyed the festivals. About your comments of the hotel we don´t understand your opinion about the WIFI. Since 2007 when we re opened as a 5 stars hotel, the WIFI service has always been FREE. We have installed fiber optic in all the building. This...

Reviewed 7 July 2015 via mobile

What a wonderful hotel. The staff were exceptional and did a great job of anticipating our needs. The rooms were immaculate and nothing in the hotel was out of place. The meals we had in the restaurant were excellent. I will go back and stay there again.

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1Thank Dtandgo
RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear customer, It was a pleasure to receive and attemp you. Thank you very much for choosing us and your value about the stay. Do not hesitate to contact us if you need anything in our city. King regards, Rubén Ardanaz Marco Front desk Manager

Copenhagen, Denmark
Reviewed 5 June 2015

Centrally placed in Pamplona. Great comfortable rooms with excellent bathing facilities. Moderne design with a clear spanish touch. Staff is friendly and helpful. Only issue can be getting to the hotel parking (underground), but hotel staff is extremely helpful in sorting this out for you if needed.

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Thank Henrik T
RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear Henrik, We would like to thank you for your comments. We´d like that you enjoyed our rooms and the bathrooms. We wait to receive you in the future. Best regards from Pamplona, Rubén Ardanaz Marco Front desk Manager

Castlemaine, Australia
Reviewed 4 June 2015 via mobile

I was recommended a number of hotels from both Spanish and Aussie friends and this hotel was high on their rating. I am so glad I stayed here! Check in was easy and the staff so helpful- had parked the car well away from hotel due to dated satnav- they collected the car and parked it in the hotel car...

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1Thank Ranga7
RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear customer, We are glad to receive your comments. Thank you very much for choosing us. We wait to see you again in the future. King regards from Pamplona, Rubén Ardanaz Marco Jefe de Recepción

Denver
Reviewed 2 June 2015

My wife and I have been traveling around the world non-stop for nearly two years. This is one of the most wonderful accommodations we've had anywhere. Superb service. The staff treated us royally. Strong and consistent WIFI. Very comfortable bed. Really 5 Star from top to bottom. No complaints. We'll stay at La Perla when we return to Pamplona.

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Thank raymagee
RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear Mr. Mc Gee, It was a pleasure to meet you. We would like to thank you for choosing us. The best news we can have is receive comments like yours. Thank you very much. Please do not hesitate to contact us if you need anything in our city. Have a good trip and best regards from Pamplona. Sincerely, Rubén...

Colwyn Bay, United Kingdom
Reviewed 31 May 2015 via mobile

We have just spent 3 days 2 nights at La Perla.this hotel is spectacular, the staff are very efficient, friendly and welcoming. We stayed in room 105.A corner room with 2 balconies over looking the square. An Olympic size bath and a shower big enough to share😉 The breakfasts were filling too. The only thing I was disappointed in was...

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Thank laurie r
RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear Laurie, Thank you very much for your value. It´s very rewarding receive notices like yours. We wait to receive and attemp you again in the future. Yours sincerelly. Rubén Ardanaz Marco Front desk Manager

Cambridge, United Kingdom
Reviewed 30 May 2015

We've stayed here a few times before (and reviewed before). Still have to share the experience again here on Trip Advisor. Staff have changed, but the front dest staff and the concierge need a special mention. We had cars that were allowed access to the Plaza del Castillo and then the concierge came with us to park the cars. Its...

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Thank Lord-Lady-Hilton
RUBEN A, Director de Recepción at Gran Hotel La Perla, responded to this review

Dear Customer, We are glad for the confidence you have shown in our hotel choosing us. I translate your comments to the team. Please contact us if you need anything in our city. Greetings from Pamplona. Ruben Ardanaz Marco Front desk Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities

Additional Information about Gran Hotel La Perla

Address: Plaza Castillo 1, 31001, Pamplona, Spain
Region: Spain > Navarra > Pamplona
Price Range: $204 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Hotel La Perla 5*
Number of rooms: 44
Reservation Options:
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Also Known As:
La Perla Pamplona
Hotel Style:
#1 Luxury Hotel in Pamplona
#1 Family Hotel in Pamplona
#3 Business Hotel in Pamplona
#3 Romantic Hotel in Pamplona
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel La Perla staff and other travellers.
5 questions
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New York City, New York
6 months ago
Wangaratta, Australia

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Questions? Get answers from Gran Hotel La Perla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room facing the square. It will be very quiet and with great view.”
 of 5 bubbles Norwegian425, 10 Oct 2016 | Read review
“Stayed on the 2nd floor, room faced one of the most famous streets in Pamplona, Calle Estafeta, and did not hear a sound all night.”
 of 5 bubbles ximenat657, 8 Oct 2016 | Read review
“Some rooms have a view on the street with the restaurants, the others are situated to the square. Both are nice.”
 of 5 bubbles Verwerft, 30 Aug 2016 | Read review
“We had a room on the square prior to Christmas - it was a little noisy till late but it was so comfortable we barely noticed & slept well.”
 of 5 bubbles talkative, 5 Jan 2016 | Read review
“ask for a room with a balcony”
 of 5 bubbles pickEeater13, 16 Nov 2015 | Read review
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