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Hotel Don Pancho

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#3 of 194 Hotels in Benidorm
Certificate of Excellence
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1,359 Reviews from our TripAdvisor Community

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Showing 1,226: English reviews
Motherwell, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 weeks ago via mobile

We have travelled all over Europe including our favourite country, Spain, we have been in most of the main resorts both on the mainland and all of her islands, the Canaries and the Balearics. Stayed in about 50 hotels within 35 years of travelling. The Don Pancho has to be the best we have ever stayed in. The Reception area... More 

Helpful?
8 Thank Ann M
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

It is an honour for us to read that, after staying in more than 50 hotels all over Europe, you think the Don Pancho is the best hotel you have visited. There is nothing else we can say but thank you. We are very grateful to hear such lovely compliments. We bet it took you such a long time to... More 

Doncaster, United Kingdom
Level Contributor
103 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 2 weeks ago

We have just spent a week here, (our first visit to the Don Pancho) This is the best hotel we have stayed at in Benidorm. Much better than the Riviera Beach The rooms are lovely, the balconies and views (9th floor) are superb All the staff were excellent, (especially in the restaurant) The food was generally the best quality we... More 

Helpful?
3 Thank MartynGarry
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

It is great to read it was worth the extra premium and that the Don Pancho is the hotel you would like to stay in every time you come to Benidorm. We will be waiting for you if you finally decide to come back. We want to thank you for the outstanding review and score. We know it takes a... More 

Barnsley, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago via mobile

This hotel looks great,beds are comfy and shower very good.Down side is the staff were very rude and poker faced.If you are under 65 this hotel isn't for you as average age is 80.Food is also of the care home variety and not 4star at all.If you want a fun happy holiday steer clear.If you want to stay on the... More 

Helpful?
2 Thank Julie M
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

We want to thank you for writing your opinion about the Hotel Don Pancho. However, we cannot understand your comment regarding our staff, as it is one of our best assets. We would be very grateful if you could explain it to us in order to prevent future inconveniences. We are very proud of being a haven of rest in... More 

west midlands
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

We stayed here for one week beginning of November, lucky with the weather and spent time on comfy sun beds, always plenty available and nice and quiet due to no children screaming or running around. Staff are a credit to the Hotel nothing was too much trouble and was always greeted with a cheery good morning and Good Evening. Rooms... More 

Helpful?
2 Thank jaloz
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Fantastic review from beginning to end! It seems everything went off smoothly. You cannot imagine how important it is for us to read comments like yours. We are very happy that you liked the rooms, the cleanliness and the food. Our staff is grateful that you noticed their efforts to make you feel relaxed. Please, let us know if we... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

We stayed for 4 nights and booked directly with hotel which meant free coach transfers from Alicante and free tickets to the Benidorm palace. I emailed ahead to advise that my son was disabled and asked for a shower chair if possible. I was told that if one was available then it would not be a problem. Unfortunately when we... More 

Helpful?
1 Thank Jackie F
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

First of all, thank you very much for taking your time to write this review. Excellent! Great news that you enjoyed your stay with your son. We are very happy to read you will certainly come back, as this is the best sign that you had a lovely time in here. Regarding your words about your allocation, all our rooms... More 

brighton uk
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 weeks ago

this hotel has always been top of my list now with the refurbished hotel is the best in town. the rooms are bright bathroom walk in shower a joy. the food and staff in the dinning room are second to none. now the reception they were out of this world helpful to say the lest i will be back March... More 

Helpful?
Thank johnbn12
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for such a wonderfull review and kind words regarding your holiday with us. We can't be happier to read everything was just perfect for you. The best thing is to hear you are back very soon and all of our reception staff will be here to welcome you with the best of the smiles. Best Wishes!! More 

Lisbon, Portugal
Level Contributor
122 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 2 weeks ago

This is our second stay at the hotel and first since its refurbishments. In every aspect the hotel is first class. The reception staff were welcoming and gave us all the information we required. The rooms are tastefully decorated with all having sea views . The dining staff are very helpful and the variety of food will suit all tastes.... More 

Helpful?
1 Thank Jeff E
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for choosing us for the second time and thank you for such a nice review regarding your holiday. We will pass the good words on to all our staff and carry on with the good work. We hope to see you for the third time very soon!!! Best wishes. More 

Deeside, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

The Don Pancho is a very impressive hotel both visually from the outside and its covered cactus garden entrance to the levels of service provided.We arrived mid-day on a Thursday and we were offered a choice of which floor we would like , we chose the fifth We were given two key cards which open the room, safe. and public... More 

Helpful?
2 Thank f0ulkesr
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for the good review regarding your stay with us. We are glad to hear everything was to your liking and that would come back again. We try our best to keep the high standards going and that all of our customers get the best service during the holiday with us. See you back very soon. Best wishes!! More 

St Helens, United Kingdom
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 weeks ago

Stayed here for 7 nights in October. Excellent hotel with all the facilities you would expect from a 5 star hotel. We upgraded on arrival to a superior room on the 16th floor which was well worth it as it was 25% larger. I have just one negative comment to make. In a superior room the safe should come as... More 

Helpful?
1 Thank neilrconnolly
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for considering us the best hotel in Benidorm after your recent stay with us. We are happy to get this good feedback and hopefully will see you back very soon. Kind regards!!! More 

Scotland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago

I booked for a weeks break in Benidorm and I decided to try booking direct with the hotel Don Pancho. I contacted them and booked then looked for flights to correspond with the week. The Don Pancho was such a lovely hotel since it has been renovated and booking direct gave us some perks as such. We did not have... More 

Helpful?
2 Thank De-De56
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for choosing and booking directly with us. We are pleased everything was to your liking and you enjoyed your stay wth us. Hope to see you very soon, Best wishes!!! More 

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Amenities

Highlights
  • Free Breakfast
  • Restaurant
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Pool
  • Beachfront
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Don Pancho

Address: Avenida del Mediterraneo 39, 03500 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: $129 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Don Pancho 4*
Number of rooms: 255
Reservation Options:
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Also Known As:
Hotel Don Pancho Benidorm, Province Of Alicante
Hotel Style:
#2 On the Beach Hotel in Benidorm
#3 Luxury Hotel in Benidorm
#9 Family Hotel in Benidorm
#10 Romantic Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Don Pancho staff and other travellers.
181 questions
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Manchester, England, United Kingdom
over a year ago
Huddersfield, United Kingdom
Stoke-on-Trent, United Kingdom
Thorne, South Yorks

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Questions? Get answers from Hotel Don Pancho staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't smoke request an end room where to have just one neighbour due to smoking on the balcony. Unpleasant when the door is open.”
  • Great from 13th floor
  • From 13th floor
 of 5 bubbles petercY2500MD, 24 Nov 2016 | Read review
“Look to higher floors or middle to right hand side of the hotel for less noise.”
 of 5 bubbles Cammy777, 22 Nov 2016 | Read review
“High floor for better sea view”
 of 5 bubbles 240jackief, 18 Nov 2016 | Read review
“all good but high floor better”
 of 5 bubbles johnbn12, 15 Nov 2016 | Read review
“Higher floors are better from a noise perspective from road.”
 of 5 bubbles 335jeffe, 15 Nov 2016 | Read review
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