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Gran Hotel Bali

12/06/2017 13/06/2017
1 room 2 adults 0 children
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4,827 Reviews from our TripAdvisor Community

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Showing 3,150: English reviews
Reviewed 4 January 2015 via mobile

Lovely hotel.very clean.nice rooms.food 2 maybe 3 star.pools probably nice in the summer.nice walk into benidorm about 50 mins.1euro 50 on the bus.plenty of shops and bars outside the hotel but only open high season.reception staff very polite.bar staff very rude and ignorant towards the english.restraunt staff dont zpeak to you.spanish guests so rude even when i apologised for THEM...

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Helpful?
1Thank Lisa B
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest: Many thanks for your kind comments. We have taken note of your comments and will work on them to improve. Sorry to hear about your experience with the Spanish clients, but we think it is not fair to generalize saying that all the Spanish guests are rude (generalizations are bad and unfair) The hotel caters for all the...

Derby Uk
Reviewed 3 January 2015

wen we got there it was late , and opn allinclusive usally able to get sum thing to eat but we ad to find a cafe and get sumthing , that was the only thing wrong for late travelars should ave apart open , as ryan air only do late flights in nov , hotel reception was brill very quick...

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3Thank lorralaughs
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest: We are pleased to know that you enjoyed your stay with us. We would like to thank you for your kind comments and will take care to improve all the details we can.

Stafford, United Kingdom
Reviewed 3 January 2015

Very impressive reception, staff good, rooms clean Restaurant looks more like a school canteen the food is luke warm and offers very poor choice the same food is both sides of the serving tables and has no hot plates to keep the food warm. The best food we had was restaurants on the sea front even though we were all...

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Helpful?
1Thank Alluresunbeam
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest: We are sorry to know that you did not enjoy your stay with us. Gran Hotel Bali works on a 7 days basis menus to guarantee a high variety and quality of foods. Menus are planned to satisfy everybody always keeping a good value for money. You can find fresh meat (veal, pork, chicken or turkey) normally cooked...

Benidorm
Reviewed 1 January 2015

Review collected in partnership with Easytobook.com
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3Thank charlesf2015
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Reviewed 31 December 2014 via mobile

I visited this hotel with family, one of us being 6 months pregnant. We were impressed by the hotel foyer- but that's it. The rooms are okay but by no means four star, the lifts are absolutely atrocious. Half were not even working, and the other half are only big enough for four people- for a hotel this size just...

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Helpful?
3Thank MummaLN
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest: We are sorry to know that you did not enjoy your stay with us The hotel always tries to cater for all the nationalities and all our guests are exactly the same to us. There is an average of more than 40% occupancy of British people during the whole year. Gran Hotel Bali works on a 7 days...

Manchester, United Kingdom
Reviewed 30 December 2014

We went to the hotel for the week before Christmas and had the most wonderful time. The staff (every single one of them) were wonderful, the food was plentiful with plenty of choice. The Spanish holiday makers were the most friendly, welcoming people we could have wished to spend time with. Even though we couldn't always understand each others language...

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Helpful?
10Thank Linda D
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest: Many thanks for your kind comments. We are pleased to know that you enjoyed your stay with us. We'll go on trying to do it the same or improving to get your satisfaction.

Reviewed 27 December 2014

Just spent a four night break at the Hotel Bali we couldn't fault the hotel it was clean rooms were comfortable, plenty of hot water. The food was good and there was a very wide choice on the menu If there was a fault at all the Food could have been a bit hotter but apart from that all very...

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Helpful?
4Thank Kingperry
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest: Many thanks for your kind comments. We are pleased to know that you enjoyed your stay with us. We have taken note of your comments and will work on them to improve.

UK
Reviewed 26 December 2014

I am shocked by this hotel, and I will explain why. They do not care for British people, 90% of people staying at the hotel are Spanish with the minority being British. The Spanish are the rudest nation I have met and I have travelled extensively. They bang into you at food times without a sorry and to a degree...

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12Thank sjb3310
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest, We are sorry to know that you did not enjoy your stay with us. At this moment of the year there are a lot of Spanish in the hotel, also and of course in Benidorm and in Spain. We do not think is fair saying that Spanish are rude (generalizations are bad and unfair) The hotel caters for...

newcastle
Reviewed 25 December 2014

list of pros and cons Staff are friendly but dont speak English very well Food is really bad,spent a lot of time in the buffet room finding something worth eating. Xmas dinner wasn't great either. 2hrs of canapés and after 3.5 hrs we got our main meal which was a slice of Turkey roll and a splodge of potato. We...

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Helpful?
2Thank adamou812
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest: We are sorry to know that you did not enjoy your stay with us we will take care to improve all the details we can. There are a lot of Spanish in the hotel; also there are quite a lot of English and other nationalities. Anyway the hotel always caters for all the nationalities and there is no...

Sunderland, United Kingdom
Reviewed 22 December 2014

We have just returned from a weekend break here and I have to say it was fab. I've read some of the negative reviews on here, Bad food! What do you want for the money you've payed, your not going to get Michelin star food for the money that you payed here but trust me the food was still a...

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Helpful?
7Thank Michael B
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest: Many thanks for your kind comments. We are pleased to know that you enjoyed your stay with us. We'll go on trying to do it the same or improving to get your satisfaction. Hope to see you in the near future. Thank you and kind regards. Commercial department.

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Enjoy Benidorm in the tallest hotel in EuropeSituated at the Cala de Benidorm close to the sea and with magnificent view not far from Terra Mitica, the most unique hotel on the Costa Blanca is distributed over two buildings, one of which at 186 metres is the tallest hotel in Spain. This beach hotel, which was built in 2002, has 52 storeys and a total of 776 rooms, 12 of which are suites. Our luxury hotel has an entrance hall with a reception area open 24 hours per day, which offers a safe deposit box and currency exchange services. It also has a hairdressing salon, a games room, a television room and a nightclub. The restaurant is air conditioned and equipped with high chairs for small children. Guests travelling on business can use the conference room and wireless Internet. You can make the most of room service, a laundrette and use the medical service. The complex has 18 lifts two of which are panoramic and a garage. Gran Hotel Bali provides a full range of leisure and entertainment activities suited to all tastes and ages:The Hotel has 3 swimming pools, one for adults and children, a children's pool and an originally designed "great lake" as well as an open air Jacuzzi bordered by an extensive sun bathing area equipped with hammocks and sun shadesRecreational games room, mini-children's playground, children's games room.Day time and evening entertainment programme for adults and children.The hotel has two restaurants with show cooking, along with a magnificent buffet service and four bars-cafeterias.The services on offer are complemented with a "Fitness Center" (sauna, Jacuzzi, gymnasium, massages etc.), Hairdresser and beauty salon.The hotel also provides several all purpose salons fully equipped and suitable for any kind of event, such as business meetings, conventions, seminars, incentive trips, banquets, and large scale events. The "Crystal Palace" in particular, which is unique on the Costa Blanca, has sufficient capacity for 1000 persons and direct access from the garden.This modern beachside hotel is located in the cala or bay of Benidorm close to the poniente beach and 50 metres away from a number of bars and restaurants. The nearest golf course is five kilometres away and closer still, Terra Mitica and Terra Natura theme parks are only three kilometres away. ... more   less 

Additional Information about Gran Hotel Bali

Address: Calle Luis Prendes n04 | La Cala, Playa Poniente, 03502 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: $94 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Hotel Bali 4*
Number of rooms: 776
Reservation Options:
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Also Known As:
Gran Hotel Benidorm
Gran Hotel Bali Benidorm, Province Of Alicante
Gran Bali Benidorm
Gran Bali Hotel Benidorm
Hotel Bali Benidorm
Hotel Gran Bali Benidorm
Bali Hotel Benidorm
Hotel Style:
#14 Spa Hotel in Benidorm
#31 On the Beach Hotel in Benidorm
#34 Luxury Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Bali staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room choice dependant if you like heights!”
boogieshoes08, 26 May 2017 | Read review
“Higher floors have best view.”
stellau_11, 24 May 2017 | Read review
“All the rooms are good, clean, balconies.”
styrene45, 24 May 2017 | Read review
“some rooms in building 1 do not have a balcony”
794pennyn, 19 May 2017 | Read review
“rooms at the back over look the 3 pools”
barryann49, 19 May 2017 | Read review
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