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Gran Hotel Bali

12/06/2017 13/06/2017
1 room 2 adults 0 children
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4,830 Reviews from our TripAdvisor Community

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Showing 3,152: English reviews
Reviewed 4 November 2014

We just came back from a week half board at this hotel, did not know what to expect having read previous reviews, we really enjoyed it, views were fantastic, the food was good, the hotel and rooms were clean, and the staff were friendly any helpful, to top off our week the weather was great, only down side was the...

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Helpful?
2Thank Johnannikki
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Good morning. Dear guest: Many thanks for your kind comments. We are pleased to know that you enjoyed your stay with us. We have taken note of your comments and will work on them to improve. Thank you and kind regards.

Manchester, United Kingdom
Reviewed 2 November 2014 via mobile

My friend and I booked a last minute all inclusive deal at the Bali. When you get off the coach you are met by what appears to be a grand hotel..on further inspection you soon realise that you are wrong.The hotel was probably grand "back in the day" The food left a lot to be desired, beds ok, entertainment.. Pathetic!...

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Helpful?
Thank hansophlo
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Good evening. Dear guest: We are sorry to know that you did not enjoy your stay with us. Gran Hotel Bali works on a 7 days basis menus to guarantee a high variety and quality of foods. Menus are planned to satisfy everybody always keeping a good value for money. You can find fresh meat (veal, pork, chicken or turkey)...

Hoghton, United Kingdom
Reviewed 31 October 2014

fantastic hotel clean,helpful staff,good entertainment,good food, if i was to criticise any thing just too far out from the centre of Benidorn had to get taxi or the number 3 bus,also i was half board they charge you 3euros for a bottle of water when its only 1euro at the shop across the road

Review collected in partnership with Low Cost Holidays
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Helpful?
2Thank treets64
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Good evening. Dear Guest: Many thanks for your kind comments. We have taken note of your comments and will work on them to improve. Only, we would like to clarify that there is a card system to make payments in the hotel. You put money on your key card, instead of having to pay with cash. Then you just have...

Reviewed 31 October 2014

Arrived at the hotel and its massive, everything about it is big. First noticed the really clean posh look of the foyer and thought `im gonna like this`. The mood soon turned sour once i`d been waiting approx 15 mins for the receptionists to take any notice of me. I was the only one there! , and when they was...

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Helpful?
5Thank craig a
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Good evening. Dear Guest: We are sorry to know that you did not enjoy your stay with us. We are really disappointed about your comments regarding our staff. All our staff is carefully selected and all of them just come to the hotel to do their job the best as possible. All our clients are the same to us nothing...

Nottingham, England, United Kingdom
Reviewed 30 October 2014

upon arivall wow outstanding but thats it staff are very rude / cater for spanish beds are like rock no kettle in room so no drink after midnight served ai drinks in plastic cups entertainment was for the old spanish foods always cold an repetative pool are freezing no sun on hotel by 4pm for the look of this hotel...

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Helpful?
3Thank Emma T
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Good evening. Dear Guest, We are sorry to know that you did not enjoy your stay with us. We are really disappointed about your comments regarding our staff. All our staff is carefully selected and all of them just come to the hotel to do their job the best as possible. The hotel always tries to cater for all the...

Aldershot, United Kingdom
Reviewed 29 October 2014

Just come back from this hotel having booked a last minute weekend break for 3 nights. Hotel is huge. Our room was in the first block and on the 18th floor - views from the room were amazing. Room was spacious and clean. Also no problems with waiting for lifts. Pool area is nice and sunbeds always available. There are...

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Helpful?
1Thank harry1974076
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Good evening. Dear Guest: Many thanks for your kind comments. We are pleased to know that you enjoyed your stay with us. We'll go on trying to do it the same or improving to get your satisfaction. Kind regards. Commercial department.

Stockton-on-Tees, United Kingdom
Reviewed 29 October 2014

Warm food, complained to dining area staff several times to no avail,So having booked for 15 nights I then complained to the hotel manager who said what can I do I suggested that heated cabinets should be used to transfer food from the cooking area to the dining rooms. As this option was obviously not immediately available I requested to...

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Helpful?
1Thank Keith C
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest: Many thanks for your kind comments. We are sorry to know that you did not enjoy your stay with us. We have taken note of your comments and will work on them to improve.

Reviewed 27 October 2014 via mobile

My Hen Do was in Benidorm back in June this year and my girlfriends and I stayed here. The place is very huge, clean and staff were very welcoming. We went all inclusive. Yes the que for the bar is ridiculous as its way under staffed. So make sure you order 2 or 3 drinks. The food isn't the best...

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Helpful?
1Thank Peppapigbeans
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest: Many thanks for your kind comments. We are pleased to know that you enjoyed your stay with us. We have taken note of your comments and will work on them to improve.

Buckie
Reviewed 26 October 2014

Stayed for a week end of September, hotel is lovely and offers great views over benidorm, only 20 mins walk from main attractions so a little quieter at night. Large double pool area and no problems with sunbeds/seats. Rooms nice and only the food let this hotel down. Was All Inc and only had breakfast 2 times as we went...

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Helpful?
Thank Richardcormack
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest: Many thanks for your kind comments. We are pleased to know that you enjoyed your stay with us. We have taken note of your comments and will work on them to improve.

Sunderland, United Kingdom
Reviewed 26 October 2014 via mobile

We arrived late Tuesday night, early hours of weds morning. Nothing to eat or drink was available after our journey, even though we were all inc we couldnt even buy anything. Room was clean and comfortable, although the hotel is picturesque and impressive on first impressions. Cant say the same about the rude staff. We were almost made to feel...

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Helpful?
3Thank xls74xls
Dep_comercial, Director de Relaciones con Clientes at Gran Hotel Bali, responded to this review

Dear Guest, We are sorry to know that you did not enjoy your stay with us. The hotel always sends to all the TTOO the whole information regarding the characteristics of the AI board that we offer. Our AI includes Full Board (in restaurant opening times) plus local drinks and cold snacks (cold sandwiches and crisps) in bars from 10.00AM...

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Enjoy Benidorm in the tallest hotel in EuropeSituated at the Cala de Benidorm close to the sea and with magnificent view not far from Terra Mitica, the most unique hotel on the Costa Blanca is distributed over two buildings, one of which at 186 metres is the tallest hotel in Spain. This beach hotel, which was built in 2002, has 52 storeys and a total of 776 rooms, 12 of which are suites. Our luxury hotel has an entrance hall with a reception area open 24 hours per day, which offers a safe deposit box and currency exchange services. It also has a hairdressing salon, a games room, a television room and a nightclub. The restaurant is air conditioned and equipped with high chairs for small children. Guests travelling on business can use the conference room and wireless Internet. You can make the most of room service, a laundrette and use the medical service. The complex has 18 lifts two of which are panoramic and a garage. Gran Hotel Bali provides a full range of leisure and entertainment activities suited to all tastes and ages:The Hotel has 3 swimming pools, one for adults and children, a children's pool and an originally designed "great lake" as well as an open air Jacuzzi bordered by an extensive sun bathing area equipped with hammocks and sun shadesRecreational games room, mini-children's playground, children's games room.Day time and evening entertainment programme for adults and children.The hotel has two restaurants with show cooking, along with a magnificent buffet service and four bars-cafeterias.The services on offer are complemented with a "Fitness Center" (sauna, Jacuzzi, gymnasium, massages etc.), Hairdresser and beauty salon.The hotel also provides several all purpose salons fully equipped and suitable for any kind of event, such as business meetings, conventions, seminars, incentive trips, banquets, and large scale events. The "Crystal Palace" in particular, which is unique on the Costa Blanca, has sufficient capacity for 1000 persons and direct access from the garden.This modern beachside hotel is located in the cala or bay of Benidorm close to the poniente beach and 50 metres away from a number of bars and restaurants. The nearest golf course is five kilometres away and closer still, Terra Mitica and Terra Natura theme parks are only three kilometres away. ... more   less 

Additional Information about Gran Hotel Bali

Address: Calle Luis Prendes n04 | La Cala, Playa Poniente, 03502 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: $94 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Hotel Bali 4*
Number of rooms: 776
Reservation Options:
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Also Known As:
Gran Hotel Benidorm
Gran Hotel Bali Benidorm, Province Of Alicante
Gran Bali Benidorm
Gran Bali Hotel Benidorm
Hotel Bali Benidorm
Hotel Gran Bali Benidorm
Bali Hotel Benidorm
Hotel Style:
#14 Spa Hotel in Benidorm
#31 On the Beach Hotel in Benidorm
#34 Luxury Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Bali staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room choice dependant if you like heights!”
boogieshoes08, 26 May 2017 | Read review
“Higher floors have best view.”
stellau_11, 24 May 2017 | Read review
“All the rooms are good, clean, balconies.”
styrene45, 24 May 2017 | Read review
“some rooms in building 1 do not have a balcony”
794pennyn, 19 May 2017 | Read review
“rooms at the back over look the 3 pools”
barryann49, 19 May 2017 | Read review
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