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Servigroup Castilla

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#14 of 194 Hotels in Benidorm
Certificate of Excellence
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816 Reviews from our TripAdvisor Community

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There are newer reviews for Servigroup Castilla
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Showing 671: English reviews
El Pinar de Campoverde, Spain
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 18 October 2016

Only booked 2 days before arrival and asked for a room location with a view and high floor. On arrival was given the room we requested even though the hotel was busy. Typical Servigroup experience, service and quality assured. Nice quite friendly hotel 10 minute walk to beach or old town. Best English breakfast we have had from any hotel... More 

Helpful?
3 Thank trinitywildcats
Accrington, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 October 2016

Just returned from a 10 day holiday in Benidorm staying at the Hotel Castilla, now I have travelled all over the world stopping in hotels and I must say from an all round point of view this with out doubt is the best hotel I have stayed at. The hotel was spotlessly clean, the staff are the most friendly and... More 

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1 Thank William672777
altrincham
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 11 October 2016

Visited this hotel many times in the last ten years.Standards overall still excellent Mariano and Jackie front of house very helpful as usual they always remember you.Hotel kept spotlessly clean bedrooms cleaned every day bedding and towels changed every day. However I have to say this visit we were disappointed with the meals. Breakfast, good, Lunch and Dinner menu poor... More 

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2 Thank margery m
Wakefield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 October 2016 via mobile

Stayed at Castilla for a week from 1st October. After checking in, we were invited to take a meal in the lovely spacious restaurant. We were on the 9th floor, the room was spacious and exceptionally clean. We had clean towels every day, the beds were really comfortable and the food was excellent. Nothing was too much trouble for any... More 

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2 Thank maggietatt
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 October 2016 via mobile

Wonderful hotel quiet location food exceptional with a good variety staff go above and beyond what you normally get shall definitely be booking this hotel next year and will probably book through the servi group themselves rather than a travel agent cant wait

Helpful?
1 Thank neville h
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 4 October 2016

lovely clean modern hotel...staff were very friendly...cost of room safe very reasonable...prices of drinks very reasonable...first class food buffet (we stayed 1/2 board) loved the lemon beer you have to try that...bit on the quiet side as the hotel seemed to appeal to the slightly older generation...lovely clean pool area and they don't allow anyone into the pool area until... More 

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2 Thank Kevin J
Coleraine, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 October 2016

View from hotel is not great because of the adjacent high rise blocks, little or no sea view. Food average, dining room service excellent, and front of house staff exceptional. The free show in Benidorm Palace was a major bonus. The evening entertainers were of a very reasonable standard, unfortunatly the nightly attendance would do litte to encourage them. Overall... More 

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2 Thank JohnM M
Sussex England
Level Contributor
35 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 1 October 2016

The Servigroup Castilla is a lovely hotel to stay in whilst in Benidorm. Lovely friendly staff, good food, nice pool area with plenty of sunbeds. Jackie in Guest Services is really helpful and friendly and welcoming. The hotel offers guests a free night out to a show at the Benidorm Palace on Wednesday nights and provides a return coach from... More 

Helpful?
3 Thank jonrick
Blackburn, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 October 2016

Stayed here for 10 nights,from checking in till leaving,the hotel was brilliant. Went half board,which was more than enough.the breakfast was the best meal of the day,evening meal was good,but would have liked more choice.it was perfect for chilling round the pool,it was so quiet,no big gangs which was a bonus.will definitely be booking again for next year.

Helpful?
1 Thank julietaylor267

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Dry Cleaning
Official Description (provided by the hotel)
Hotel located 500m. From Levante Beach, in a quiet area in Benidorm.Facilities and services:Large sun terrace with swimming pools for adults and children, sunbeds and garden area and children's playground. Restaurant, bar-lounge and meeting roomFree gym and sauna with supplement. Entertainment programme in high season.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Hotel-owned covered parking spaces (supplement): 77.Rooms:132 fully equipped rooms: air conditioning and heating by fan coil system, full bathroom, hairdryer, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. ... more   less 

Additional Information about Servigroup Castilla

Address: Calle Jaen 3, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: $97 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Servigroup Castilla 4*
Number of rooms: 132
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Also Known As:
Servigroup Castilla Hotel Benidorm
Hotel Castilla Benidorm
Servigroup Castilla Benidorm, Province Of Alicante
Hotel Style:
#3 Romantic Hotel in Benidorm
#10 Best Value Hotel in Benidorm
#10 Luxury Hotel in Benidorm
#18 Family Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Servigroup Castilla staff and other travellers.
35 questions
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Edinburgh, United Kingdom
over a year ago
Melbourne, United Kingdom
4 months ago
Co. Armagh

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Questions? Get answers from Servigroup Castilla staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms overlooking the pool get the sun on the afternoon”
 of 5 bubbles johar6970, 30 Nov 2016 | Read review
“having stayed on different floors each time there is hardly any disadvantage unless you don't like high floor rooms”
 of 5 bubbles Anne344, 25 Nov 2016 | Read review
“Single travellers have the same rooms as couples at no extra cost”
 of 5 bubbles quinny456, 18 Nov 2016 | Read review
“high floor, pool view but there is building work”
 of 5 bubbles kaylouise23, 8 Nov 2016 | Read review
“Both sides of Hotel have a limited view but you don't want to stay in your room”
 of 5 bubbles fasttourer, 31 Oct 2016 | Read review
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