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Servigroup Castilla

#17 of 191 Hotels in Benidorm
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Servigroup Castilla
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860 Reviews from our TripAdvisor Community

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Showing 705: English reviews
East Yorkshire
Reviewed 13 January 2015

This was our first Christmas & New Year at the Castilla and on the whole we were extremely satisfied with our choice. We were on the 9th floor, overlooking the pool, so had the afternoon sun. The rooms are very well laid out, plenty of room and plenty of storage space, the balconies are private, out of any breeze and...

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2Thank Maz99EastYorkshire
Castleford, United Kingdom
Reviewed 11 January 2015

This hotel is really nice and clean, the food is good and there was plenty of choice. What makes this hotel though is the staff, they all work super hard and nothing is too much trouble. whilst there i was ill and had to go to the hospital and all the staff were so supportive and could not do enough...

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4Thank lisabW6567JP
Jedburgh, United Kingdom
Reviewed 8 January 2015

Amazing staff. Lovely rooms. Great food and coeliac friendly. Excellent customer service. Love this place. This was our second stay and will definitely go back. They even managed to ensure that we had Christmas lunch with family members who were staying in a different Servigroup Hotel.

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5Thank travel_buddyScotland
Preston, United Kingdom
Reviewed 2 January 2015

This is our fifth Christmas at the Castilla. In the main the Hotel was as good as we had previously experienced. The staff on reception were very helpful in particular Jackie who sorted out a problem with our return transfers with Jet 2 as we were scheduled on the coach and Mariano who is a good advert for Servigroup. The...

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3Thank KEITH B
Reviewed 29 December 2014

The Castilla is an excellent , friendly and very well run hotel. We spent 3 nights over Christmas there and enjoyed every minute of it. The food is excellent and the Gala Lunch was wonderful and had many lovely surprises throughout. We loved it so much we have already booked for next year. Well dome to all the management and...

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3Thank Pamela B
Blackpool, United Kingdom
Reviewed 25 November 2014

We have just returned from a week at the Castilla, the hotel was spotlessly clean, all the staff were lovely, the vegetarian food was absolutely delicious and beautifully presented. Thank you. We will definitely return.

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5Thank Anne H
Wakefield, United Kingdom
Reviewed 24 November 2014

We visited with friends,2 Nov for 10 day's full board.My wife & I have wanted stay at this Hotel for many years,but have always opted for A/I ,I am so pleased with our visit.there was a gentle relax & unwind feeling to the Hotel. The staff could not have been more helpful,we enjoyed our dining experiience in the dining room...

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4Thank WalSka1
Elgin, United Kingdom
Reviewed 24 November 2014

Another brilliant week in this quiet, gem of a hotel. Noise, the club scene and beautiful beach just a few steps away. Staff so very helpful when needed. I have several holidays a year but always at least a week at the Castilla. Excellent value.

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3Thank David T
Leeds, United Kingdom
Reviewed 21 November 2014

My wife and I had two weeks stay mid November 2014, From start to the end everything could not have been better All the staff couldn't do enough for us,Everywhere was spotlessly clean,The food had a big choice and was very good the room was very good and quiet at night unlike some in Benidorm.We will be coming back.

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2Thank Keithp8442
Reviewed 21 November 2014

Had a 2 week stay at the Castilla,travelled from Newcastle with Jet2 holidays. What a great hotel,reception was very fast,room was very clean,fridge in room,bath with over head shower,hair dryer,room cleaned everyday.The food was brilliant loads of choice and hot.Free wifi all over hotel.Location is 10 mins walk to beach,passing shops and restaurants.No negatives at all for this hotel.There has...

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4Thank Kev R

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Hotel located 500m. From Levante Beach, in a quiet area in Benidorm.Facilities and services:Large sun terrace with swimming pools for adults and children, sunbeds and garden area and children's playground. Restaurant, bar-lounge and meeting roomFree gym and sauna with supplement. Entertainment programme in high season.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Hotel-owned covered parking spaces (supplement): 77.Rooms:132 fully equipped rooms: air conditioning and heating by fan coil system, full bathroom, hairdryer, balcony, direct dial telephone, flat screen TV, mini fridge, safe and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. ... more   less 

Additional Information about Servigroup Castilla

Address: Calle Jaen 3, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: $125 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Servigroup Castilla 4*
Number of rooms: 132
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Also Known As:
Servigroup Castilla Hotel Benidorm
Hotel Castilla Benidorm
Servigroup Castilla Benidorm, Province Of Alicante
Hotel Style:
#3 Romantic Hotel in Benidorm
#12 Luxury Hotel in Benidorm
#18 Family Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Servigroup Castilla staff and other travellers.
45 questions
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Cardiff, United Kingdom
Edinburgh, United Kingdom
over a year ago
Melbourne, United Kingdom
10 months ago

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Questions? Get answers from Servigroup Castilla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms overlooking the pool tend to be quieter in the evening.”
paulinel790, 27 May 2017 | Read review
“All rooms good”
eilab, 24 May 2017 | Read review
“Pool views get sun from lunch through to evening”
wayneb606, 17 May 2017 | Read review
“Higher floors are quiter”
406eileenb, 4 May 2017 | Read review
“Sunshine in morning opposite Rio Park”
lindadW4123ES, 28 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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