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Magic Cristal Park Hotel

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Magic Cristal Park Hotel
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2,409 Reviews from our TripAdvisor Community

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Showing 1,217: English reviews
Belfast, United Kingdom
Reviewed 2 days ago NEW

enjoyed the stay, will be back on the 14th January for another weeks cant wait, clean hotel an tidy room. staff all friendly and helpful, food at the hotel was 100percent but was eatable. would reconmed to family an friends thanks for the up grade room it was great thanks again

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Helpful?
1Thank crazyhorse2905
Edinburgh, United Kingdom
Reviewed 3 days ago NEW

Good clean hotel with friendly staff. We had a front facing room with balcony which was sunny. Higher floor better as street noise.Meal times are quieter just after opening times and food nice and fresh. Reception very helpful, we asked for a lamp and extra toweling mats, both were sent up within a few minutes. Enjoyed Magic Club from 10-12...

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2Thank BigLouis
Reviewed 3 days ago NEW

Having read previous reviews I was a bit anxious about staying here, wondering whether we'd made a huge mistake booking this hotel, but the hotel was very good. On arrival we were greeted by friendly staff who explained where all the bars were and the pool, we then went to our room which was clean - the decor is a...

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2Thank Sophie G
walsall
Reviewed 1 week ago

Just returned from another great time at cristal park we were in a party of 19friends and family we had a ball we were treated very well the staff were great friendly and courteous the bar staff are wonderful all of them Anita is a gem Javier on roof bar is most courteous bar person I have ever met we...

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2Thank graham m
Departamento C, Director de Relaciones con Clientes at Magic Cristal Park Hotel, responded to this review

Dear graham. We want to thank you from all the team at Magic Cristal Park who have taken the trouble to comment on your stay with us, and publicly express the unique experience of staying with us. Comments like yours make every day our effort and motivation to grow gratefully, thus offering a personalized service and quality with each of...

Reviewed 1 week ago via mobile

We didn't book this hotel however the other magic hotel we booked was closed early for renovations. After reading the reviews we were somewhat anxious and tried several times to change it but the magic group weren't having it so we was stuck with it. Actually we was pleasantly surprised, and all had a good time. Ok the pool isn't...

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2Thank Rob V
Departamento C, Director de Relaciones con Clientes at Magic Cristal Park Hotel, responded to this review

Dear Rob. It is a pleasure to receive your kind comments about our services and staff , Knowing that we have fulfilled your expectations fills us with pride and satisfaction, since daily we work with enthusiasm and enthusiasm to make each and every one of our guests live an unforgettable experience , And in its case we hope from the...

Coventry, United Kingdom
Reviewed 2 weeks ago

Just returned from 10 days holiday Fiestas 14th - 24th November. Only booked 2 days beforehand and it was not our initial choice but we were delighted with the hotel and it's facilities. I remember the Hotel from the 1970's when it was the Hotel Luna. The staff throughout the hotel were helpful & courteous and the rooftop facilities were...

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1Thank DerricktheLeg
robbedRobbed
Reviewed 2 weeks ago

just home from another 2 week trip hotel very very clean staff very very friendly food and drinks spot on special thanks to anita and the other bar staff in magic cafe the only thing that i feel is letting hotel down is entertainment in magic cafe cheryl louise good singer who knows how to work the audience superb eddie...

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1Thank robbedRobbed
Departamento C, Director de Relaciones con Clientes at Magic Cristal Park Hotel, responded to this review

Dear robbedRobbed. We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Cristal Park have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and external audits that measures...

Reviewed 3 weeks ago via mobile

We stayed at this hotel at the beginning of september. The food was good . The rooms where spotless and cleaned daily. The staff were very helpfull. There was plenty to do with charlie organising competitions from 4 every day. On a night the magic cafe bar was excellant . Charlie provided first class entertainment with quizes,shows and good music...

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1Thank sharpy2002z
Departamento C, Director de Relaciones con Clientes at Magic Cristal Park Hotel, responded to this review

Dear Sharpy. We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. In Magic Cristal Park have internal and external audits that measures the satisfaction of our customers. there is a high index of guests that repeat year after year,and this makes us very proud, even so...

Wigan, United Kingdom
Reviewed 3 weeks ago

Food excellent drinks superb. Friendly bar staff rooms basic but still nice we loved this holiday and can't wait to go back in January we recommend floor 5 as the rooms are bigger and brighter balcony

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2Thank nicolamills222
Departamento C, Director de Relaciones con Clientes at Magic Cristal Park Hotel, responded to this review

Dear Nicolamills. We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Cristal Park have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and external audits that measures...

Bradford, United Kingdom
Reviewed 3 weeks ago

enjoyed the stay, would stay again in the future, clean hotel an tidy room. staff all friendly and helpful, food at the hotel wasnt 100percent but was eatable. would reconmed to family an friends.......

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2Thank xxliverpooldavid
Departamento C, Director de Relaciones con Clientes at Magic Cristal Park Hotel, responded to this review

Dear xxliverpooldavid. Thank you so much for your wonderful words. It is a real pride and satisfaction to receive comments like yours from your experience with us. Wr hope to see you again in our magnificent Magic Cristal Park.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of Benidorm, facing the park L'Aiguera and close to all amenities: shops, restaurants, entertainment, etc ... and just 500 meters from the famous Levante Beach. Magic Cristal Park, magical holidays in the heart of the Capital of Tourism and near all services ... more   less 

Additional Information about Magic Cristal Park Hotel

Address: c/ Ruzafa, 14, 03501 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: $67 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Magic Cristal Park Hotel 3*
Number of rooms: 458
Reservation Options:
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Also Known As:
Magic Cristal Park Benidorm
Cristal Park Benidorm
Hotel Magic Cristal Park
Magic Cristal Park Hotel Benidorm, Province Of Alicante
Hotel Style:
#44 Family Hotel in Benidorm
#44 Romantic Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Magic Cristal Park Hotel staff and other travellers.
294 questions
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Questions? Get answers from Magic Cristal Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor”
 of 5 bubbles BigLouis, 7 Dec 2016 | Read review
“rooms at the back of the hotel are quieter, our room faced onto the main road which had a school also so did get noisy sometimes”
 of 5 bubbles P8847XLsophieg, 7 Dec 2016 | Read review
“Floor 5 are bigger rooms ”
 of 5 bubbles nicolamills222, 15 Nov 2016 | Read review
“replace old dated air conditioning, machines, handy man , bless him , tried his best x ”
 of 5 bubbles sunnyskys, 11 Nov 2016 | Read review
“Room over looking school have balconies ”
 of 5 bubbles paulbJ5266CT, 8 Nov 2016 | Read review
5 of 5
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