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Servigroup Diplomatic

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#52 of 194 Hotels in Benidorm
Certificate of Excellence
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498 Reviews from our TripAdvisor Community

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Showing 171: English reviews
San Miguel de Salinas, Spain
Reviewed 31 July 2012

We stayed for 10 days, and our son and family joined us for 7 nights. The room they were allocated was a bit too small, but they were offered accommodation with two adjoining bedrooms the next day at no extra charge. Really great hotel with very friendly staff. All areas of the hotel spotlessly clean. Food good especially the show...

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1Thank Pauline_David66
Nottingham, United Kingdom
Reviewed 9 July 2012

The Hotel is very impressive from the street, and the hotel reception area is nice airy and comfortable. The meals here are excellent with the chief there cooking fresh food too, there is a wide choice for all needs and the staff are very friendly.. The only thing that lets this lovely hotel down is that the rooms are a...

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3Thank suebickley
Australia
Reviewed 17 May 2012

Spent 5 nights here in early May 2012. Our flight into Alicante was delayed a few hours & as such we did not get to the hotel till midnight. The night staff were very quick & effecient at checking us in & we quickly made it to our room which overall was nice. The hotel is in a very central...

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5Thank ozpix
belfast
Reviewed 10 May 2012

Stayed in this hotel at the end of march 2012 mainly because of the reviews and also because of the deals offered i/e free transport to and from the hotel from airport, if staying 7 nights or more. Paid a bit more for b& b and lunch and evening meal, plus a bit more for wine and water with all...

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Thank barnie222
Hoteles_Servigroup, Customer Service at Servigroup Diplomatic, responded to this review

Dear barnie222, We would like to thank you for your comment. We are sorry to hear you had a problem with the free tranfer. We have to say that in our web page you can view the special conditions to apply for it in which it says "Once you have confirmed and paid for the transfer service you must print...

Lancaster
Reviewed 27 April 2012

I have just come back from the Diplomatic (25.04.12) and can say it's one of the best hotels I have stayed in. The staff are friendly and helpful and went out of thier way to accomodate your needs. the food was tasty and varied and catered for most tastes. The room was clean and spacious enough for two people with...

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Thank Steven O
Alicante, Spain
Reviewed 28 March 2012

18 of us went to this hotel to celebrate our friends 70th birthday. We went on the 24th March till 26th march 145 euros per couple half board. The hotel is beautiful, very clean and the staff are smartly dressed and friendly. The food was good..Ive had better and I have had worse. The salad bar and desert bar were...

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1Thank Lyndolores
Manchester
Reviewed 29 January 2012

My wife and myself booked two weeks from the 14/1/12, the first time we have stayed in this 4 star hotel. The hotel is spotless in every respect, but through NO fault of the Management, the hotel has been badly hit by the recession, as a consequence there were only about 50 guests at the hotel instead of their nomal...

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3Thank John42Manchester
Hoteles_Servigroup, Customer Service at Servigroup Diplomatic, responded to this review

Dear John42Manchester, We would like to thank you for your comments as they help us to impove day by day. We regret that your stay in our hotel didn´t cover your expectations. We moved you to another hotel of our chain as our aim is that our guests enjoy their holiday with us and if a guests is not happy...

Ireland
Reviewed 6 January 2012

Probably the best Servigroup Hotel in Benidorm. Reception and Bar area very inviting,spacious and very well decorated. Restaurant was big and very well managed, staff were pleasant and efficient. The staff at reception were helpful and very friendly. Room was standard size with a decent size balcony and decent outdoor furniture.Rooms appeared to be recently decorated and felt fresh. Overall...

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6Thank Kireland09
Antwerp, Belgium
Reviewed 13 June 2011

It's a great hotel, close to the city center but it's need an update. The hotel is al little bit dated. The staff is very friendly, but english is sometimes a problem. The pool is very nice. The pool on the inside is very nice, with rocks. The food was very good.

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2Thank nathalievb
N London
Reviewed 11 June 2011

We stayed at the Diplomatic for 3 nights for a family Birthday celebration. We upgraded to superior rooms, which were great - roomy and smart, great bathroom with separate shower. We stayed half board, and the standard of the food was very good. I would agree that a benefit of this hotel is the mainly Spanish clientele - much more...

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Thank tapgirl
Servigroup, Public Relations Manager at Servigroup Diplomatic, responded to this review

Dear Tapgirl thank you for your comments, we are happy to hear you enjoyed your stay at the hotel Kind regards Hotel Manager and staff Hotel Servigroup Diplomatic

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Breakfast
Official Description (provided by the hotel)
Centrally situated in a flat area just a few metres walk from the popular Plaza Triangular of Benidorm and 220 m. From Levante Beach.Facilities and services:Last improvements made in 2009.Very popular hotel, and well known in Benidorm.Large sun terrace with four swimming pools two for adults and two for children, sunbeds and parasols. Bar service to swimming pool. Children's playground.Spacious and elegant bar-lounge overlooking a tropical interior garden with waterfall plus two more areas for celebrating conferences, banquets and social events "Azul" Room and "La Gruta" Terrace. The hotel offers a varied entertainment programme in high season, and also live music at night.Wellness Centre (supplement), attractively decorated among waterfalls and rocks, equipped with gymnasium, heated swimming pool, steam baths, sauna, jacuzzi and body and beauty treatments.Servigroup boutique with souvenirs, gifts and accessories.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Hotel-owned covered parking spaces (supplement): 110.Rooms:252 spacious and comfortable rooms with: air conditioning by fan coil system and heating, full bathroom, hairdryer, balcony, flat screen TV, direct dial telephone, mini fridge, safe (supplement) and intelligent locking system. The hotel has 10 comfortable double superior rooms.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Celiac menu and children's menus available on request. ... more   less 

Additional Information about Servigroup Diplomatic

Address: Calle Gerona 9 - 11, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: $105 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Servigroup Diplomatic 4.5*
Number of rooms: 250
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Also Known As:
Servigroup Diplomatic Hotel Benidorm
Hotel Diplomatic Benidorm
Servigroup Diplomatic Benidorm, Province Of Alicante
Hotel Style:
#30 Luxury Hotel in Benidorm
#40 Romantic Hotel in Benidorm
#42 Family Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Servigroup Diplomatic staff and other travellers.
17 questions
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Questions? Get answers from Servigroup Diplomatic staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in 329 not great views ask for east facing rooms for a better view.”
 of 5 bubbles sam1919152, 13 Nov 2016 | Read review
“First floor facing small pool”
 of 5 bubbles sharon1208, 15 Sep 2016 | Read review
“Try and get pool view”
 of 5 bubbles gerswallace65, 12 Jul 2016 | Read review
“Upper floors overlooking the pool.”
 of 5 bubbles azmat49, 28 Mar 2016 | Read review
“Ask for a room overlooking the pool”
 of 5 bubbles globetrotter654321, 1 Feb 2016 | Read review
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