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Hotel Helios Benidorm

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#23 of 191 Hotels in Benidorm
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Helios Benidorm
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1,600 Reviews from our TripAdvisor Community

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Showing 1,387: English reviews
Yorkshire, United Kingdom
Reviewed 16 June 2015 via mobile

I stayed at this hotel and can not fault it at all, after a fantastic experience. The location of the hotel is brilliant, it is central to the shops, market, beach, restaurants and nightlife. All on the doorstop. The hotel is extremely clean and tidy. The rooms are perfect, a good size with everything you need, including a safe and...

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Helpful?
9Thank Ciara B
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Thank you for taking the time to share your holiday experience. We are pleased to see from your review, we can see you were happy with all aspects of the hotel throughout your stay, especially about cleanness and tidiness. We are very glad to see that you recommend our hotel and we hope to see you again. Best regards, Quality...

Cardiff
Reviewed 15 June 2015

My wife and I stayed at this hotel for 8 nights, the first week in June. We have stayed in this hotel before, a good few years back and on arrival noticed the changes to the entrance and basically most of the hotel had been refurbished. Check in was swift and very good, we were allocated room 611. The room...

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12Thank FreeoCardiff
Edinburgh
Reviewed 15 June 2015

Spent five days at this hotel. Good location near all the entertainment, bars and clubs but still in a reasonable quiet area. Guests were mostly fifty plus ( no stags or hens visible) Hotel was spotless, staff all very polite and cheerful. Food was good, something for everyone. Pool area was part canopied covered for shade but there was always...

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4Thank Breeanna10
newcastle
Reviewed 15 June 2015 via mobile

We have just returned from a short break at the hotel and could not fault it. The hotel has undergone a full refurbishment and is lovely and modern. Food choice was really good, breakfast included full English with a continental choice too, evening meals also very good, a fresh cooking station with the evenings specials were also really good. Entertainment...

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5Thank holidaysonline
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Dear Guest, Thank you very much for taking your time to share your experience here with us, at Helios Hotel. We are pleased to see you had a good time with us. We hope to see you soon and make you feel comfortable with us again. Best regards, Quality Department

Reviewed 14 June 2015

This hotel is in a great location, and is a really nice, clean hotel. I would say though that it is geared towards the older age group, especially the entertainment. Would suit couples over 60. Cannot fault the hotel, the staff were great and the food was ok.

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Helpful?
1Thank Tracey E
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Thank you very much for sharing your experience here with us at Helios Hotel and all the positive aspects you wrote. We hope to see you again. Regarding entertainment, we will try to do our best for making your staying as comfortable as we can, we have many nationalities and ages. Your comment will be receipt as an opportunity for...

Derbyshire, United Kingdom
Reviewed 14 June 2015

Wasn't overly impressed this year. Stayed there last year an absolutely loved it, as it was a very pleasant an reasonable hotel, with no large groups. however this year it became a bit stupid 33 euros for the safe for 10 days, 3 euros a day for the fridge. Also there was large groups of lads & lassies who completely...

Review collected in partnership with Jet2holidays
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1Thank ellenw420
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Dear Guest, First of all, I want to thank you the dedicated time to share your experience. Any problems with guests will always be resolved as swiftly as possible by our reception department in the most diplomatic manner possible. Sorry for the inconveniences other guests could cause you. About safe, we always refund 10 euros (from 33 euros you paid)...

Glasgow, United Kingdom
Reviewed 12 June 2015

Since the moderisation of the Hotel Helios the rooms feel much more spacious that facilities are tremendous. Meals are good too. It is central for everything, just absolutely fabulous. Would recommend.

Review collected in partnership with Jet2holidays
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10Thank christinaf568
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Thank you for sharing your holiday review of your stay at the Hotel Helios Benidorm. We are pleased to see from your review, we can see you have been happy with us. We hope to welcome you back again in the near future. Best regards and thank you very much again.

Glasgow
Reviewed 11 June 2015

Nice hotel no complaints really close to all amenities. The staff all worked hard but felt at evening meal more staff would have helped to clear plates away quicker from tables . Rooms were cleaned well lovely bathroom but the beds were really hard as were the pillows but then you can't please everyone

Review collected in partnership with Jet2holidays
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4Thank Janet L
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Dear Guest, Thank you very much for sharing your experience with us. We are glad to know that you have been pleased with our staff. About beds and pillows, we are sorry to know that beds were not to their taste. The mattresses at the hotel is of the brand Pikolin. It is the most recognized brand in mattresses in...

Prestonpans, United Kingdom
Reviewed 11 June 2015

After 6 trips all at Helios was very dissatisfied with the standard of the meals. Room was perfect as usual but they must have changed the chef. Our party of 4. Will return to Benidorm but not to the Helios

Review collected in partnership with Jet2holidays
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Thank G2453XMdavidp
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Dear Guest, First of all thank you very much for sharing your experience. Sorry to hear that this time you didn't enjoy as usual your stay with us. The Chef is the same that the other times and the staff also. Anyway, we appreciate your comments in order to review our standards. We hope to see you again and regain...

Blackpool, United Kingdom
Reviewed 11 June 2015

Stayed here 6 times. Friendly, helpful, English speaking staff. Food caters for all tastes. Pool area quite large with free sun beds. Pool warm. Poolside bar. Entertainment every night but not to our taste. Good for older holiday makers.

Review collected in partnership with Jet2holidays
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Thank carolec821
Helios B, Guest Relations Manager at Hotel Helios Benidorm, responded to this review

Dear Guest, I would like to thank you for your comments and your interest. We are glad to know that you have been pleased with services at Helios Hotel and staff. We try our best to ensure our guests have the most pleasant stay possible and we are always at your disposition. Thank you very much for sharing your positive...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hotel Helios Restaurant
Hotel Helios Restaurant
Cuisines: International, European, Mediterranean
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation

Additional Information about Hotel Helios Benidorm

Address: Avenida Filipinas 12, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: $101 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Helios Benidorm 3*
Number of rooms: 283
Reservation Options:
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Also Known As:
Helios Hotel Benidorm
Hotel Helios Benidorm Province Of Alicante
Hotel Style:
#12 Family Hotel in Benidorm
#18 Romantic Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Helios Benidorm staff and other travellers.
266 questions
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Questions? Get answers from Hotel Helios Benidorm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Low floor with pool view”
 of 5 bubbles lynnbell1958, 23 Mar 2017 | Read review
“High Floor great views .”
 of 5 bubbles coogeebay, 23 Mar 2017 | Read review
“Half board basis will allow you to get out and about”
 of 5 bubbles mmorrisroe, 21 Mar 2017 | Read review
“higher floor”
 of 5 bubbles QualityStreet09, 13 Mar 2017 | Read review
“All rooms are nice we had a ground floor accessible room....”
 of 5 bubbles juliehT1141ZZ, 13 Mar 2017 | Read review
5 of 5