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See all 192 hotels in Benidorm

Gemelos 12

10 reviews
#172 of 192 Hotels in Benidorm
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Traveller (11)
Room & Suite (4)
Pool & Beach (3)
Overview
  • Excellent30%
  • Very good0%
  • Average30%
  • Poor0%
  • Terrible40%
29 Jun 2017
“Would score less if i could”
19 Oct 2016
“HOLIDAY”
Pool
Non-Smoking Rooms
Airport Transportation
Room Service
Family Rooms
2.0 Star Hotel
All hotel details
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Reviews (10)Write a Review
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1 - 5 of 10 reviews
Reviewed 29 June 2017

Stayed 15th-19th May 2 rooms, 7 females. Arrived at key collection, when given deposit 150euro per room, no one in party had taken bank cards. This began a very stressful and tense situation not what I needed at the start of my holiday especially in...More

Thank stephanie10102017
Response from fincasarena, Gerente at Gemelos 12Responded 30 June 2017

You simply are a liar. Remember you have been notified you are not allowed to check in in any of the apartments we rent because of the problems caused by your party members. On arrival some of you were so drunk that you did not...More

Reviewed 19 October 2016

make sure you have a phone as when get dropped off at 2am in the morning at the backdoor bar the guy who owns that must get fed up of telling people the fincas arena where you pick your keys up is across the road....More

Review collected in partnership with Alpharooms
2  Thank DizzydiMaryfrancis10
Response from fincasarena, Gerente at Gemelos 12Responded 20 October 2016

Dear client: Thanks for your comments. The check in procedure and key collection, is explined to travel agencies and they have to tell you. if you book direct to us, you receive a persona email with all explanations, including a reminder about transfer drop off...More

Reviewed 31 May 2016 via mobile

Would never stay here again wild goose chase to get the keys to apartment which no swimming pools in use no bar no receptionist last thing u wanna do when u arrive about 230 am is have to hang around street corners waiting for the...More

2  Thank vivouten
Reviewed 22 April 2016 via mobile

Went on 11/4/16. Spent atleast 2 hours finding room and getting keys from ficacasarena. Had to go back three times. Paid room deposit for us and next door our parents we went with. It is now the 22/04/16. Still not had deposit back even though...More

1  Thank Gary L
Response from fincasarena, Gerente at Gemelos 12Responded 4 May 2016

Dear client: Thanks for your comments, but we have to explain about your opinion. We have 2 bookings under a different name in that apartments, not Gary L. (we are not going to say the booking names in here because we protect the names of...More

Reviewed 29 November 2015

The night we arrived in Benidorm, the coach dropped us off on a busy carriageway and said gemelos 12 that's way, he was pointing up to a dark long road. eventually we found the apartments 20 mins later but there is no 24 hour reception,...More

1  Thank gregoires09
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About
Amenities
Top amenities
Pool
Room Service
Hotel Amenities
Room Service
Airport Transportation
Things to do
Pool
Details
Price range
US$35 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$35 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (11)
Room & Suite (4)
Pool & Beach (3)
Dining (2)
Hotel & Grounds (11)
Bathroom (2)
Questions & Answers
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lol_holding
16 October 2017|
AnswerShow all 2 answers
Response from fincasarena | Property representative |
Hello: Is has been already refunded today, we have had 3 local holidays last week Kind regards
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Room Tips
"don't stay"
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"SC: fridge,freezer,washing machine,oven, hobs, iron, ironing board, broom, plates, bowls, pots&pans and..."
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