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Hilton Sorrento Palace

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#34 of 100 Hotels in Sorrento
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Sorrento Palace
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2,944 Reviews from our TripAdvisor Community

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Showing 2,107: English reviews
Phoenix, Arizona
Reviewed 3 weeks ago

We stayed at this hotel for two nights as part of our tour. It has a nice view of the city and the Bay of Naples from the outside patio, and some of the rooms share that view. Breakfast was very nice and I especially enjoyed the juicing machine. Freshly picked oranges from the hotel grounds were set out and...

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Thank Violette54
Oakdale, California
Reviewed 3 weeks ago

Off season! This facility is amazing, centrally located. With in walking distance to the town center. Breakfast service plenty of choices for all. Breakfast service time was great. Great for starting early and open long enough for sleeping in! Staff will verify if local business are open, if travel is during winter. Some business will pick up guests from hotel...

Review collected in partnership with Hilton Hotels & Resorts
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2Thank 6catalinae
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear 6catalinae, Thank you for your review of your stay with us at the Hilton Sorrento Palace! I was pleased to read that you enjoyed the overall service and experience and that the service provided by our Team members was friendly and helpful. Once again, thank you again for taking the time to share your comments, and we look forward...

Manchester, United Kingdom
Reviewed 4 weeks ago

We stayed here for a week of luxurious indulgence in the summer and although expensive, we were not disappointed. The hotel room was equipped with everything you could wish for as a Hilton Gold member and the large king size bed faced the window shutters and balcony which looked out over the Bay of Naples with Mount Vesuvius in the...

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Thank DazzaG76
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear DazzaG76, Thank you! I am so glad you found such a plethora of positive attributes on the Hilton Sorrento Palace! As a Hilton Honors Gold Member, your feedback is most precious and we truly appreciate you continued loyalty. We hope that if your travels bring you on the Sorrento Coast in the future, we will have the opportunity to...

Newmarket, United Kingdom
Reviewed 4 weeks ago via mobile

Lucky enough to have had an executive room with sea view. It is simply stunning. Clean cut modern look, the hall is absolutely breathtaking. The staff is nice, helpful and kind. Gym facility is good but little. The outdoor pool is fabulous but the inside pool is mesmerising.....

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1Thank FabioEverush
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear FabioEverush, Thank you for your review of your stay here with us at the Hilton Sorrento Palace and for choosing our Hotel for your holiday! We appreciate you taking the time to share your experience! I was delighted to read you were satisfied with the hotel staff and their friendly attitude. I was equally happy to read that you...

Reviewed 15 February 2017

I don't have words to describe about Hilton Sorrento. They were absolutely AMAZING... BEST CUSTOMER SERVICE I HAVE EVER RECEIVED so for since i have been staying in different hotels. RECEPTION:- they were very welcoming and helpful. i love it they way they have treated us it was just genuine. i could feel they are not doing it because its...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Romeo M
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear Mr Romeo M, We truly appreciate you taking the time to share your experience here with us at the Hilton Sorrento Palace. I have relayed your kind words to all of our Team and I have conveyed your comments with our Barman and Front Desk team for their exemplary service! This is the kind of service we hope to...

kent
Reviewed 14 February 2017

We stayed for 6 nights at the Hilton sorrento palace, the reception staff and Joseph in the bar were all extremely helpful and courteous through the our stay. The indoor pool was very quite and relaxing If you are staying in the warmer months the outdoor pools and garden areas are also very nice. The hotel is situated at the...

Review collected in partnership with Hilton Hotels & Resorts
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Thank hunt88
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear Hunt88, Thank you so much for choosing to stay with us at the Hilton Sorrento Palace and for taking the time to submit your lovely experience! I have shared your comments with our Barman Giuseppe, thank you so much for noting him. I am happy you have enjoyed so many aspects of our facilities including the indoor pool and...

SAINT PETERSBURG
Reviewed 6 February 2017

Outstanding hotel, amenities, scenic location and friendly and helpful staff. The Executive Club was fantastic, the staff was excellent. Hans at the front desk was professional and super helpful. I will return in the future when ever I travel to Sorrento

Review collected in partnership with Hilton Hotels & Resorts
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1Thank LUANN M
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear Luann M, Thank you for having shared your comments regarding your recent stay at the Hilton Sorrento Palace. We truly appreciated your feedback and I was very pleased to read that you enjoyed your time with us and that we were able to meet and exceed your expectations! Thank you for noting Hans, I have immediately shared your positive...

Ploiesti, Romania
Reviewed 1 February 2017

We stayed for 4 nights with our 10 y.o. son in December/January, great room - almost like an apartment, with a great terrace (yes, terrace, not balcony :P). Hotel staff very communicative and friendly, breakfast to suite any taste, indoor pool (and outdoor - I guess it's nice in the summer), nice restaurant. All in all, a wonderful experience, only...

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3Thank CristianTataru
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear Mr Tataru, Thank you for taking a moment to share your experience at the Hilton Sorrento Palace! Your feedback is very precious to us because it enables us to not only improve our services but, also recognize and reward a job well done! I was glad to read you found your room and our Hotel to be lovely and...

Reviewed 31 January 2017

Been there for a four day stay. Although it was a quite period in the season. The hotel still felled very alive. The staff in general was very helpful and the concierge did his outmost best to make out stay unforgettable. The room (executive room) was on the 6th floor with a breathtaking view on the vesuvius and the see....

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2Thank Jeroen R
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear Jeroen R, Thank you for taking a moment to share your thoughts on your stay with us and for choosing to stay at the Hilton Sorrento Palace! I am glad to hear that you were satisfied with your entire stay, all the hotel facilities, the staff, the breakfast, your room and the view from your balcony. Should your travels...

Princeton, United States
Reviewed 29 January 2017

Excellent service provided by staff. They go above and beyond to take of their customers. It well more than expected from any hotel staff. Hotel has room with excellent view. Overall incredible experience.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Swapnil P
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear Swapnil P, Thank you so much for sharing your precious comments on TripAdvisor and thank you for choosing to stay at the Hilton Sorrento Palace! We truly appreciated your feedback and I was very pleased to read that you enjoyed your time with us and that we were able to meet and exceed your expectations! The Team and I...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An enchanting destination all year round, the Hilton Sorrento Palace retains its charm throughout the seasons. The Hilton Sorrento Palace is only 5 minutes away from the historical centre of Sorrento, which is the ideal for shopping 7 days a week or enjoying the bustling nightlife. The Hotel offers a breathtaking sea view: just in front of you the enchanting Gulf of Naples dominated by Mount Vesuvius and from behind Punta Campanella you may catch a glimpse of the exclusive Isle of Capri. The Hotel offers rooms with sea view, garden view, mountain view and family rooms for 3 or 4 people. All Executive Rooms, Deluxe and Suites have large windows and balconies with breathtaking views over the Bay of Naples. Executive and Suite Guests also enjoy exclusive access to the Settimo Club Lounge, where a rich and varied buffet is always available and a private swimming pool waits for you. The property is located a 5-minute drive away from the port of Sorrento, where guests can catch ferries to the island of Capri. The Amalfi Coast is 30 km away. ... more   less 

Additional Information about Hilton Sorrento Palace

Address: Via S. Antonio 13, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Price Range: $252 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Sorrento Palace 4*
Number of rooms: 341
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton EMEA, Agoda, Hotels.com, Despegar.com and Priceline so you can book your Hilton Sorrento Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Sorrento Palace Hotel Sorrento
Sorrento Palace
Sorrento Hilton
Hotel Style:
#2 Business Hotel in Sorrento
#23 Family Hotel in Sorrento
#28 Luxury Hotel in Sorrento
#39 Romantic Hotel in Sorrento
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Sorrento Palace staff and other travellers.
54 questions
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Questions? Get answers from Hilton Sorrento Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for high floor, and try parking on the street vs. valet.”
 of 5 bubbles SteveAtlanta45, 22 Mar 2017 | Read review
“Request a sea view on floor 4 or higher”
 of 5 bubbles HullPosh, 9 Mar 2017 | Read review
“City view overlooks pool; street view overlooks mountain and single road - very quiet.”
 of 5 bubbles 694gregoryr, 4 Mar 2017 | Read review
“Rooms facing the Bay have the best views. Higher floors see the roof top pool.”
  • View of the Bay of Naples
  • King room
 of 5 bubbles Violette54, 2 Mar 2017 | Read review
“Flash your Hilton membership card to get the best rooms and deals”
 of 5 bubbles DazzaG76, 19 Feb 2017 | Read review
5 of 5