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Hilton Sorrento Palace

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Traveller (1573)
Room & Suite (440)
Pool & Beach (153)
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Overview
  • Excellent53%
  • Very good31%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“indoor pool”(137 reviews)
“kids club”(54 reviews)
AMENITIES
Free Internet
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (3,621)
There are newer reviews for Hilton Sorrento Palace
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2,569 results
Traveller rating
1,342
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323
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1,342
760
323
86
58
Show reviews that mention
All reviewsthe executive loungeindoor poolkids clubdiamond membersettimo loungebay of naplessea viewlarge hotelfamily roomwalk into townup hillmain restaurantmount vesuviustop floorbeautiful hoteltrain stationamazing views
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11 - 15 of 2,569 reviews
Reviewed 5 days ago

One of five hotels on multi week trip. Pools so large they show as lakes in Google maps. Great staff. Short walk heart of town. Most likely the largest hotel in the area (making it a conference hotel often). Rooms are more like dorm rooms...More

Thank Joe M
Reviewed 5 days ago via mobile

I must admit that I was a little hesitant to stay at a Hilton property in Sorrento- normally I prefer boutique hotels. However this time I decided to book two rooms for my family and I was pleasantly surprised. Our room has been recently renovated,...More

1  Thank ChiTown1818
Reviewed 5 days ago via mobile

My boyfriend and I stayed over this hotel for two nights. We picked the superior room which was clean, pretty spacious and comfortable. However, just like the other reviews, the customer service here is absolutely TERRIBLE. Staffs were cocky and when we tried to call...More

Thank JXKHOO
Reviewed 6 days ago via mobile

Hotel is geared for conferences and is super equipped with excellent conference facilities. Some rooms have superb views of the bay including the ponderous Vesuvius. Others have a poor view especially those on the road. Hotel has nice restaurants and food is relatively ok.

Thank Stephen B
Reviewed 6 days ago

Great location. Walkable to the town, beaches, etc. The view is amazing. Travel agency on site to help with excursions. Only ate breakfast at the hotel, and was happy with the selection and quality of the food. Great indoor and outdoor pools. Staff friendly and...More

Review collected in partnership with Hilton Hotels & Resorts
Thank cmsanchez2
View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$292 - US$562 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Sorrento
#18 Family Hotel in Sorrento
#29 Luxury Hotel in Sorrento
#39 Romantic Hotel in Sorrento
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$292 - US$562 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Sorrento
#18 Family Hotel in Sorrento
#29 Luxury Hotel in Sorrento
#39 Romantic Hotel in Sorrento
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1573)
Room & Suite (440)
Pool & Beach (153)
Dining (123)
Business Centre & Event Rooms (14)
Family and Play Areas (6)
Questions & Answers
Ask a question
Helsbels1980
8 June 2018|
Answer
Response from mspreh | Reviewed this property |
No, they do not. However, I don't know if you can request one from the hotel, or hook up your own.
0
Votes
Sn7432qt
7 June 2018|
Answer
Response from HiltonSorrentoPalace | Property representative |
Dear Guest, in August there is the kids club from 10.30 to 12.30 and from 13.30 to 17.30 for children aged between 4 and 12 years old. There is a children playground always available under parents' supeervision. Kind... More
0
Votes
Brian E
3 June 2018|
AnswerShow all 4 answers
Response from hannahtSouthampton | Reviewed this property |
We had cliff facing room and ours was fine not noisy at all ..lovely hotel excellent service facilities
1
Vote
Room Tips
"Pay a little extra for the seaside and you'll be rewarded with a magnificent view. Don't care about..."
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"Newest building had great rooms and views"
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"Consider the upgrade offered at check-in"
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"Worth upgrading to executive suite, sea view"
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