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Palazzo Caracciolo Napoli MGallery by Sofitel

1.8 km from Naples centre
  • Free Wifi
  • Restaurant
  • Room Service
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Via Carbonara 112, 80139, Naples, Italy
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2,287 Reviews from our TripAdvisor Community

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There are newer reviews for Palazzo Caracciolo Napoli MGallery by Sofitel
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Showing 768: English reviews
Athens, Greece
Reviewed 8 December 2016

i travelled in south italy and stayed in Naples for 1 night. I wish i could stay more at Caracciolo hotel... the service amazing, the location perfect, the personnel super friendly... you have to go to that hotel and eat breakfast. the best breakfast in the world. they have everything you can imagine!!!!

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Helpful?
Thank cathpain
Palazzo C, Responsabile reception at Palazzo Caracciolo Napoli MGallery by Sofitel, responded to this review

Dear Cathpain, Thank You very much for your words. It is great to read that you enjoyed your stay with us. The quality of our Job is to be measured by the satisfaction of our Guests, and your comment is showing us that we are working as we should. We will keep doing our best to give a good service...

Blackburn, United Kingdom
Reviewed 3 December 2016

This was a Jet2 city break. We went at the end of September, and the weather was perfect. We took the bus from the airport, got off at the central station, and discovered that the hotel was only about 200 yards walk up a tree-lined avenue. But had we made a mistake? The broad pavements were cracked, the walls covered...

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1Thank 48jonw2015
Los Angeles, California
Reviewed 18 November 2016

Let's start with the pair of womens underwear we found on the floor in our room and we will take things from there. Yes, a pair of black bottoms crumpled on the floor next to what would be our daughters bed, the fold out love seat. The rest of the room itself was not necessarily dirty but it definitely wasn't...

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3Thank LBDAndrea
London, United Kingdom
Reviewed 15 November 2016 via mobile

Great hotel in the historical centre of Naples, conveniently situated next to Naples' central station on Garibaldi. Great service, great breakfast and amazing low season rates. My only criticism would be directed on the hotel's toaster in the breakfast room. It burnt my toast twice and/or would not toast. Fickle thing.

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1Thank 786rabi786
Palazzo C, Responsabile reception at Palazzo Caracciolo Napoli MGallery by Sofitel, responded to this review

Dear Guest, Thank You very much for your words. It is great to read that you enjoyed your stay with us. The quality of our Job is to be measured by the satisfaction of our Guests, and your comment is showing us that we are working as we should. We will keep doing our best to give a good service...

Sydney, Australia
Reviewed 11 November 2016 via mobile

We arrived to an area which obviously made the hotel look a lot better. However, the staff weren't the most welcoming, the staff member who works at the "meal" desk (the waiter) was very impolite, didn't really talk to us but then to the older guests was a lot more friendly and gave them ideas about what to order. Was...

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Thank nicoleamy1
Brussels, Belgium
Reviewed 7 November 2016

Beautiful hotel where once lived the king of Naples. The inside is very modern which gives a great impression. Beautiful courtyard covered with a huge tent & heated if necessary where one can have eat or just sit & have a drink. Very nice rooms. Rather spacious. Book at least a delux room. We booked superior which in fact was...

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1Thank Ekaterina K
Wilmington, North Carolina
Reviewed 6 November 2016 via mobile

We had two wonderful rooms , each had super views. The hotel is a classic as it is 800 years old and once the private residence of the Jing of Naples. The rooms are huge and walls / doors are solid. The inner courtyard is very beautiful and the breakfast is superb. The wine cellar is a must see and...

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Thank bertsenior
Mechelen, Belgium
Reviewed 5 November 2016

The room itself was a duplex room, with 1 window. The stair in the room is not really an advantage. The only window, was with view on a chaotic terras with cleaning products, so we left the curtains closed. The option of half board is an excellent formula: - the breakfast is of very high quality - and the supervising...

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Thank erik_coremans
Reviewed 4 November 2016 via mobile

Newly renovated hotel. Very nice entrance, hotel staff are very friendly and helpful. We were given two bits of chocolate in a well wrapped box as a welcoming present. The room was nice and breakfast has very good variety. A few minor faults with the construction like some crooked bits of the floor and some parts are u even. Our...

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Thank Cecilia C
Reviewed 3 November 2016

Beautiful old palazzo building, nicely renovated/refurbished. Courtyards are great to sit and just enjoy the atmosphere.Service needs some improvement though. Located very close to the old town and also the airport. Friendly staff, clean and well equipped rooms.

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Thank BALAZS K

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort. Take in the enchanting architecture and decoration of the stately buildings near the elegant Palazzo Caracciolo Napoli MGallery by Sofitel. Delve into Naples' past and explore the antique shops on nearby via Foria. ... more   less 

Additional Information about Palazzo Caracciolo Napoli MGallery by Sofitel

Address: Via Carbonara 112, 80139, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples > Pendino
Price Range: $155 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palazzo Caracciolo Napoli MGallery by Sofitel 4*
Number of rooms: 146
Reservation Options:
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Also Known As:
m Gallery Palazzo Caracciolo Hotel Naples
Hotel Style:
#5 Business Hotel in Naples
#9 Family Hotel in Naples
#11 Romantic Hotel in Naples
#13 Luxury Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Palazzo Caracciolo Napoli MGallery by Sofitel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room opened out on to the inner quartyard”
 of 5 bubbles robinsG1247WS, 21 Feb 2017 | Read review
“Ask for a room with a balcony.”
 of 5 bubbles D6391RFjoc, 12 Jan 2017 | Read review
“Ask for a room with the internal terrace in order to avoid the street noice”
 of 5 bubbles Rogelio_Cuellar, 11 Jan 2017 | Read review
“Ask for a room overlooking the courtyard.”
  • King singles in the twin room
 of 5 bubbles Anasatasia, 27 Dec 2016 | Read review
“rooms overlooking the courtyard are quieter”
 of 5 bubbles difficulta, 27 Dec 2016 | Read review
5 of 5