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Palazzo Caracciolo Napoli MGallery by Sofitel

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#16 of 188 Hotels in Naples
Certificate of Excellence
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2,199 Reviews from our TripAdvisor Community

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There are newer reviews for Palazzo Caracciolo Napoli MGallery by Sofitel
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Showing 747: English reviews
Vancouver, Canada
Reviewed 12 April 2011

The location is good for exploring Centro Storico by foot, and the train station not far away for trips to Pompeii, etc. At first the area feels a bit dodgy but that's pretty much the whole city centre (which in itself was the main attraction for us), and as long as you are careful as you would be in any...

1Thank meatshawarma
A TripAdvisor Member
1 review
Reviewed 19 March 2011

The hotel is located in a remarkable historical building, but area round hotel the unpleasant. Numbers new also are supported in a good condition. Work of employees at placing very good and friendly. The breakfast could be more various and it is not necessary to start to clean a buffet on the dot at ten o'clock. It is necessary to...

Thank A TripAdvisor Member
New York, NY
Reviewed 26 February 2011

Thank Chloe55
Singapore, Singapore
Reviewed 16 February 2011

We used this hotel as a base to visit Pompeii, Positano and also to visit the Museo Archeologico Nazionale di Napoli. The hotel is housed in an old Palace and the exterior facade and the internal courtyards are impressive. However the internal renovation is odd and doesn't work at all with the Palace "bones" , the corridors are narrow in...

2Thank GlobalNomad62
Chicago, Illinois
Reviewed 1 February 2011

Thank scene13
Santos, SP
Reviewed 16 January 2011

I stayed with my mother at Palazzo Caracciollo , first I was a little bit uncertain , because the place was very scary , but after we arrived at the hotel , really was a great experience , Breakfast Superb, a lot of variety from prosciutto to baba , a typical napolitan cake, the staff were vwry hwlpful with a...

Thank jlbayona
London, UK
Reviewed 14 January 2011

I have absolutely no hesitation in giving this hotel top marks. Everything across the board was just excellent, the hotel was decorated to an amazing high standard and the room had everything you could ever ask for. The free water in the fridge is a very nice touch. With regards to the location I actually thought it was pretty perfect,...

1Thank Jubsy007
Washington, DC
Reviewed 4 January 2011

My family spent three nights at the Palazzo Caracciolo over New Year's. I was originally a bit hesitant because of posts complaining about the hotel's poor service and location, but decided to follow the overall ranking trend, and take advantage of an off-season promotion. I found the TripAdvisor critiques unwarranted. The hotel is fairly new, and while it's possible service...

2Thank SkyeSJ
An Accor traveller
1 review
1 helpful vote
Reviewed 15 December 2010

1Thank An Accor traveller
Reviewed 3 December 2010

I enjoyed my stay here. The hotel has exceeded my expectations. One particular service that I liked was that the phone calls abroad cost pennies using the hotel's own phone system. The shower was excellent. The bed was large with excellent linens, duvet, and very comfortable. There was plenty of space in the closet. The room itself was not large,...

1Thank Miami_Love

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  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
  • Breakfast Available

Additional Information about Palazzo Caracciolo Napoli MGallery by Sofitel

Address: Via Carbonara 112, 80139, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples > Pendino
Price Range: $138 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palazzo Caracciolo Napoli MGallery by Sofitel 4*
Number of rooms: 146
Reservation Options:
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Also Known As:
m Gallery Palazzo Caracciolo Hotel Naples
Hotel Style:
#5 Business Hotel in Naples
#9 Family Hotel in Naples
#10 Luxury Hotel in Naples
#11 Romantic Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Palazzo Caracciolo Napoli MGallery by Sofitel staff and other travellers.
33 questions
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Oxfordshire, United Kingdom
Crewe, United Kingdom
over a year ago
Atlanta, GA

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Questions? Get answers from Palazzo Caracciolo Napoli MGallery by Sofitel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe ask for a room that doesn't overlook the back alley.”
 of 5 bubbles LBDAndrea, 18 Nov 2016 | Read review
“Chose a delux room & mention that you want a court view”
 of 5 bubbles ekaterinak52, 7 Nov 2016 | Read review
“take the half board option with breakfast and dinner included”
 of 5 bubbles erik_coremans, 5 Nov 2016 | Read review
“Definitely not room 101 - we asked to change and that didn't happen....”
 of 5 bubbles JonB919, 25 Oct 2016 | Read review
“Ask for a larger room.”
 of 5 bubbles 684isabelles, 11 Oct 2016 | Read review
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