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BEST WESTERN Hotel Paradiso

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#35 of 190 Hotels in Naples
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Hotel Paradiso
BEST WESTERN Hotel Paradiso
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951 Reviews from our TripAdvisor Community

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Showing 220: English reviews
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Reviewed 6 days ago NEW

The worst hotel that I've stayed in, in a long time! We stayed 3 nights and received little sleep, due to several reasons. On the first night, when we checked in, we entered the room and the humidity was unbearable. We opened the window to find it opened straight onto a wall... no circulating air at all. We tried the...

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Helpful?
1Thank Kate W
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

Dear Guest, in thanking for your kind review, We apologize for the inconvenience about noise. Our management and ownership are trying to solve the problem , with the modernization works . In the coming days, the main aim is to improve the quality of soundproofing doors and windows of our rooms. Your valuable advice allow us to refine our services,...

Cathedral City, California
HOTEL’S FAVOURITE REVIEW
Reviewed 26 November 2016 via mobile

Fantastic view from rooftop terrace, reception very helpful on points of interest and transportation, quiet & clean room, Antonio & restaurant staff professional but friendly. We would stay here again.

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1Thank mn4trvl
About Hotel's Favourite Review
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

Dear Guest, thank you for choosing us and for sharing your experience at BW Hotel Paradiso. We will be glade to have You as our guest as soon as possible. Best regards BEST WESTERN Hotel Paradiso Napoli Front Desk Agent Angelo De Carlo

San Francisco, California
Reviewed 1 week ago

If you're American, don't let the Best Western label deter you. While BW has a questionable reputation in the states, this hotel offers fantastic value, including perhaps the BEST VIEW in the city (ask for the water side, 3rd or 4th floor, or 2nd probably okay), and a top-notch restaurant if you want to just stay in for dinner. Our...

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Helpful?
Thank jphanover
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

Dear Client, greetings from sunny Naples. We would like to thank you for your enthusiastic review on TripAdvisor.com We are glad to read that we made your stay very comfortable and that our Reception staff was very helpful and attentive to your request. We hope to welcoming you again in Naples and at BEST WESTERN Hotel Paradiso. Kindest Regards. BEST...

england
Reviewed 1 week ago

Hotel in good position,in an elevated position about a mile out of centre of city. Naples city centre is a very busy place,in my opinion not relaxing at all,but others may love it. To get to hotel you can walk from sea front up steep hill,there is a lift which operates 7 am till 10 and it costs a Euro...

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Thank woodfamilyLeeds
London, United Kingdom
Reviewed 3 weeks ago

An ideal location for a good view of Naples, the bay and Mount Vesuvius; being high on the hills overlooking Naples city. The hotel is located in a suburb a short distance outside of Naples city and all the quieter for that. The journey into Naples took 30 minutes on public transport and was probably quicker than using a taxi...

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Thank Carol379
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

Dear Carol379, We are very glad and proud of reading your positive review, so first of all I would like to thank you for Your review on Tripadvisor and good advices for next costumers. We hope that you are our guests again as soon as possible. Thanks. Marco Ciotola

Glasgow, United Kingdom
Reviewed 4 weeks ago via mobile

Had the worst stay in a long time. Room had non functioning air con on a warm night. and was at the bottom of a drain pipe that was actively noisy after everybody flushed on the 3 floors above me. Avoid room 109 at all costs.

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Thank Scoted
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

Dear Mr .MarK W. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are in a period following renovations, soon our...

Reviewed 2 March 2017

Beautiful modern room with magnificent view of Bay of Naples. Loved looking out of our door at any time of the day at the wonderful view. Excellent service upon checking and various dining experiences.

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Thank Lauren W
Reviewed 15 February 2017 via mobile

Stayed here for a few days in February. Has amazing views over the gulf of Naples and mount Vesuvius. Rooftop restaurant has panoramic views whilst you eat breakfast and dinner. Spectacular during the day and at night. Room was clean and comfortable enough. Staff were friendly and helpful. Nice comfortable lounge areas and outdoor spaces to enjoy the scenery. Would...

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Thank 29Jetsetter
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

Dear guest, Thank You so much for sharing your experience with important clarification about our facilities in the room. Immediately, We have informed the staff to check every day supply of the same, not forgetting room service menu. We are glad that our property, anyhow, fully met your expectations! Many of our guest choose our Hotel for as a start...

Reviewed 30 December 2016 via mobile

This hotel was perfect. Clean, beautiful building & rooms, and an outstanding view. We had a room with a private balcony (I would say it's worth the upgrade). We felt very safe in the hotel, we confidently stored our valuables in our room while we explored the city. The staff was friendly & professional. I would recommend the Aperol spritz...

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1Thank vanessa k
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

Dear Client, We are very glad and proud of reading your positive review, so first of all I would like to thank you for Your review on Tripadvisor and good advices for nex costumers Hope to welcome You bach at the Hotel Paradiso very soon!! Kind Regards. BEST WESTERN Hotel Paradiso Napoli Front Desk Agent Angelo De Carlo

Inverness, United Kingdom
Reviewed 18 December 2016

If your room is at the back of the hotel and the first thing you see, don't be put off. Everyone can enjoy the fabulous view at breakfast, even when the restaurant was busy we got a window seat each of the 4 mornings we stayed. We ate 1 evening meal at the hotel and the view was completely different,...

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Thank 223marianneg
BW Paradiso N, Responsabile relazioni con la clientela at BEST WESTERN Hotel Paradiso, responded to this review

Dear guest, Thank You so much for your sharing your excellent experience and for giving valuable advice on both the city of Naples and Best Western Hotel Paradiso We are glad that our property fully met your expectations! We hope to see you back soon at Naples and home Hotel Paradiso, definitely in one of our rooms with sea view...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
BEST WESTERN Hotel Paradiso, situated on Posillipo Hill, enjoys a spectacular view of the Gulf of Naples, with Vesuvius as a backdrop.Within just 2,500 metres may be found: the San Paolo Stadium, the Mostra D’oltremare exhibition centre, the University of Federico II di Monte Sant’Angelo, the railway station and the Campi Flegrei subway stop. From many rooms, and certainly from our “Terrazza Paradiso" restaurant, following the line of the coast you see Castel dell'Ovo, built around the year 1000 on a small island of tufaceous rock named Megaris. This is where - legend has it - the siren Parthenope, enchanted by the beauty of the surroundings, constructed the city of Naples. Descending the hill, in a few minutes one arrives at the marina of Mergellina and, 200 metres after that, at the subway station. From here there is a good connection to the old city centre and to the central station, from where it is possible, in around 20 minutes, to reach the sites of Ercolano and Pompei. Also on Posillipo Hill, around 2 km from the hotel, and at the end of the incredibly scenic Via Petrarca, is Virgiliano Park with its green areas and wide terraces that look out onto a sheer view of the Marechiaro Sea, and with a clear view of the little island of Nisida. This is a sight of rare beauty for those who love walking or jogging far away from traffic. The rooms, the meeting rooms, and the scenic restaurant with its Mediterranean cuisine and the warm welcome of its staff, all act as guarantees of a pleasant holiday or business trip. ... more   less 

Additional Information about BEST WESTERN Hotel Paradiso

Address: Via Catullo 11, 80122, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples
Price Range: $119 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Paradiso 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Paradiso
Best Western Naples
Naples Best Western
Hotel Style:
#17 Business Hotel in Naples
#24 Luxury Hotel in Naples
#30 Family Hotel in Naples
#30 Romantic Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Paradiso staff and other travellers.
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Lebanon, Pennsylvania
6 months ago
9 months ago
Loughborough, United Kingdom
San Francisco, California

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Questions? Get answers from BEST WESTERN Hotel Paradiso staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a view, ask for the water side, 3rd or 4th floor, or 2nd probably okay”
jphanover, 21 Apr 2017 | Read review
“Se view rooms better but expensive at peak times.”
woodfamilyLeeds, 16 Apr 2017 | Read review
“Higher floors have the best views”
Carol379, 7 Apr 2017 | Read review
“Spectacular view of Bay of Naples”
laurenw307, 2 Mar 2017 | Read review
“front room for seaview, back rooms at reception level a little noisy as under the kitchens, but noise didn't bother us.”
223marianneg, 18 Dec 2016 | Read review
5 of 5