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Starhotels Terminus

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997 Reviews from our TripAdvisor Community

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Showing 278: English reviews
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Woodend, Australia
Reviewed yesterday NEWvia mobile

We arrived in Naples and were disgusted with our chosen hotel so we scouted round for a new one. The receptionist at Starhotels Terminus went out of her way to find us a room for the number of nights we wanted. We checked in straight away and are enjoying a wonderful room on the 6th floor with huge bathroom, comfy...

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Thank Iona I
London, United Kingdom
Reviewed 4 days ago NEW

Great hotel near the train terminal and great facilities. friendly staff. Big rooms and some with a good view of the Vesuvius. Great breakfast. Quite a bit of traffic to get in and out of the hotel....

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Thank dineshpr1980
Melbourne, Australia
Reviewed 1 week ago

The hotel is located directly next to the train station making travel incredibly easy! It is also located near a metro stop if you are game enough to us it. There is only one decent restaurant in the immediate area but the hotel has a really nice one to eat at if you can spare a little extra cash. There...

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Thank orrc1601
Bristol, United Kingdom
Reviewed 1 week ago

I booked through Hotels.com and asked and paid for an upgrade to a superior room with breakfast. On arrival, we had a standard tiny room with about a foot space each side of the bed and maybe four feet at the end of it and no included breakfast. Having said that, the room and the en-suite were spotless and very...

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Thank DRG54
Reviewed 2 weeks ago via mobile

I really liked this hotel! It was very nice and very close to the train station. The breakfast was good (typical "continental" breakfast, but nice. The only bad thing was that my room faced the interior of the hotel and the air conditioning wasn't turned on (until later months), so my room was really hot, with no breeze.

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Thank Tricia S
Reviewed 5 March 2017

This hotel is ideally located for the main station and your day trips either further out to sorrento and Pompeii . There's a number of good restaurants nearby to sample the local food and drinks the bus stop for the airport is in front of hotel una , walk straight in a 12 o'clock direction for plaza garibaldi station and...

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Thank Limeri
GeneralManagerSHS, Guest Relations Manager at Starhotels Terminus, responded to this review

Dear Mr. Limerl, We thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon at the Starhotels Terminus for your future stay in Naples. Sincerely, Paola Castiglia - Revenue Manager

perugia
Reviewed 2 March 2017 via mobile

Great location arriving by train. Underground it's downstairs. Ten minutes on foot from piazza plebiscito, round the corner of Giudecca Vecchia. Very beautiful view from the room window. Best breakfast in town. Very good ratio price quality.

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Thank melaPerugia
GeneralManagerSHS, Guest Relations Manager at Starhotels Terminus, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon for your next stay in Naples. Kindest regards, Paola Castiglia - Revenue Manager

Reviewed 24 February 2017

Arrived at 8pm asking if I could press a shirt to wear that evening only to be told there is no laundry service at weekends and no self service facilities. There is only a return same evening laundry service if dropped off before 9am Monday to Friday. Not sure that counts as 4 star. Reception staff were inattentive and disinterested....

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Thank t1grm
Colchester, United Kingdom
Reviewed 22 February 2017

Close to central station & metro for all destinations Great breakfast Clean Helpful staff Location was great Bus straight from airport to the piazza where the hotel is Room was spacious, with fridge for your needs Excellent value

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Thank WIDDLES2010
Ramsgate, United Kingdom
Reviewed 29 January 2017 via mobile

I have been staying here on business over the past 20 years. When I was last here, about 3 years ago, I was pleasantly surprised to find my bedroom had undergone a makeover. This now seems to have extended to the rest of the hotel and I found the rooms and other areas of the hotel to be very stylish...

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Thank Nicky J
GeneralManagerSHS, Guest Relations Manager at Starhotels Terminus, responded to this review

Dear Ms Nicky, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Starhotels Terminus in Naples. We're conveniently located in Piazza Garibaldi, close to the historical centre and just beside the railway station - ideal for travelling around and exploring the city's most important cultural sights.Our romantic hotel is styled with harmonious colours and exudes the warmth and hospitality for which Naples has always been famous. Sit and enjoy drinks in the roof garden and soak up the beautiful views encompassing Vesuvius and the Gulf of Naples. During the spring and summer, you can enjoy the sounds of live piano music too.In all there are 173 traditional rooms and suites, a well-equipped fitness room, new Congress Centre with 10 meeting rooms seating, all bathed in natural light. ... more   less 

Additional Information about Starhotels Terminus

Address: Piazza Garibaldi 91, 80124, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples
Price Range: $126 - $533 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Starhotels Terminus 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Starhotels Terminus Hotel Naples
Starhotel Terminus Naples
Starhotel Terminus Hotel Naples
Hotel Style:
#29 Luxury Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Starhotels Terminus staff and other travellers.
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Questions? Get answers from Starhotels Terminus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from tour groups as the room is not sound proof and they could be noisy.”
orrc1601, 12 Apr 2017 | Read review
“Upgrade to superior room - standard rooms are tiny”
DRG54, 11 Apr 2017 | Read review
“In spite of its location in a very noisy area, the rooms and interior of the hotel are quiet and comfortable.”
ScottB685, 31 Dec 2016 | Read review
“noisy, noisy, noisy”
, 21 Dec 2016 | Read review
“Interior rooms very quiet.”
BurrillvilleBunkie, 8 Nov 2016 | Read review
5 of 5