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Starhotels Terminus

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Traveller (637)
Room & Suite (470)
Dining (107)
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Overview
  • Excellent22%
  • Very good43%
  • Average22%
  • Poor8%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (1,269)
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80
121
84
37
32
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All reviewspiazza garibalditrain stationarriving by trainexecutive roomnice hotelconvenient locationbase for exploringvisit pompeiiexcellent locationincluded breakfastmount vesuviuspastrieshotel is situatedamalfi coaststayed here for one nightmain stationnice breakfast
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1 - 5 of 354 reviews
Reviewed 6 days ago

This was a very nice & modern hotel. It was clean, spacious, large bathrooms and it is in a great location. It is literally next to the Metro and train station. There is a a great Pizza spot around the corner (~1 minute walk) that...More

Thank Stephanie C
Reviewed 1 week ago

My 2 college-aged kids and I shared a room with 3 beds in this lovely hotel. Our room was spacious and elegant, the beds perfect, the bathroom spacious and clean. We loved the tall ceiling and the balcony overlooking fascinating street life. The lobby and...More

Thank itsthej0urney
Response from GeneralManagerSHS, Responsabile relazioni con la clientela at Starhotels TerminusResponded 1 week ago

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to read how much you enjoyed your stay with us at Starhotels Terminus. We certainly look forward to the opportunity to welcoming you back in the very near future. Sincerely,...More

Reviewed 3 weeks ago via mobile

We made our booking through booking.com in september 2017. We had recieved confirmation emails about the booking from both booking.com and the hotel on numerous occassions including 48hours prior to check in. So the big day came and we proceed to check in, where we...More

2  Thank Melinda M
Response from GeneralManagerSHS, Responsabile relazioni con la clientela at Starhotels TerminusResponded 2 weeks ago

Dear Mrs. Melinda, Thank you for taking the time to share your feedback. I'm sorry if your stay has not been very pleasant. However feedbacks like this are important to improve our service. I can assure you that we will do our best if you...More

Reviewed 3 weeks ago

I have just stayed for nine nights at this hotel. It's location is second to none, being close to the railway/bus station and the meeting point of most of tour operators day trips. The room was superb and bed lined was clean and crisp, the...More

Thank ALLAN B
Response from GeneralManagerSHS, Responsabile relazioni con la clientela at Starhotels TerminusResponded 1 week ago

Dear Mr. Allan, we thank you so much for your candid review. We took annotation about your comment in order to better the customer service and we apologize for this. We hope to not disappoint your expectations during your next visit. Kind Regards, Paola Castiglia...More

Reviewed 3 weeks ago

Excellent room, lovely breakfast. Just one complaint- our key was offered at reception to a man who followed us in so that he could earn a tip by carrying our bags to the room. We did not comply. Not a good start but everything fine...More

Thank MandERees
Response from GeneralManagerSHS, Responsabile relazioni con la clientela at Starhotels TerminusResponded 3 weeks ago

Dear Guest, Thank you for taking the time to tell your experience. We certainly look forward to the opportunity to welcoming you back in the very near future. Sincerely, Paola Castiglia - Revenue Manager

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$105 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Luxury Hotel in Naples
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$105 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Luxury Hotel in Naples
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (637)
Room & Suite (470)
Dining (107)
Amenities (108)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
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Liz T
11 March 2018|
AnswerShow all 3 answers
Response from amsdf | Reviewed this property |
We felt very safe in this hotel. The area immediately around it, within a few blocks might be sketchy after 10 or 11 pm, but we were not out much after 10, so I con't say for sure.our room was on an upper floor and toward... More
0
Votes
Emms1988
14 January 2018|
Answer
Response from cmchilds | Reviewed this property |
Their website says luggage deposit so that should be ok. Another option would be to check out and take your luggage with you and leave it at Pompeii Scavi station while you visit the site. Then continue to Maiori... More
1
Vote
jackduck
12 July 2016|
AnswerShow all 3 answers
Response from Robert B | Reviewed this property |
Yes train is very easy from the airport to this hotel, but we took a taxi from the airport for 2o Euros...also very easy and quick.
0
Votes
Room Tips
"Perfect, close access to Napoli Centrale."
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"Choose a room on a high floor for the view."
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"Higher floors get less of the busy street noise. Lift (aka - elevator) is very very tiny which is not..."
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"Upper floors, inside facing."
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