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Best Western Plus Hotel Universo

CancelonUS$172*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$333*
US$172*
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US$219*
US$333*
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Best Western Plus Hotel Universo
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1,582 Reviews from our TripAdvisor Community

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Lisbon, Portugal
Reviewed 2 days ago NEW

This hotel was a surprise, I booked only 1 month before I go, and I loved it, I'm grateful that I was late with booking a Hotel. The Hotel was really close to Termini Station, 2 minutes walking,was easy to find if you have a map of course but the Hotel has a good big sign with "Universo" on the...

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Helpful?
Thank Travelasap8
Management_Roscioli, Responsabile relazioni con la clientela at Best Western Plus Hotel Universo, responded to this review

Dear Travelasap8, Thank you from the bottom of our hearts for having chosen our hotel and for recommending us to other travellers! It was flattering for us to read that you have been totally satisfied by your accomodation, by our services and by the Staff! I'm sure all of my colleagues have been glad to take care of your needs...

Leamington Spa, United Kingdom
Reviewed 2 days ago NEW

Stayed here with a tour group for 3 days. Good location near the station and within easy walking distance of lots of good restaurants. Metro nearby if you with to visit the area around the Trevi Fountain. Just a fifteen minute walk from the hotel to the Forum and the Colosseum. Reception very helpful. We were in Rm 520 at...

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Helpful?
Thank chrisatholly55
Management_Roscioli, Responsabile relazioni con la clientela at Best Western Plus Hotel Universo, responded to this review

Dear chrisatholly55, First of all we would like to thank you for your good comment about our hotel. We were honored to serve you, client's satisfaction is one of our first aims and we look forward to improve our services more and more. We hope to have you soon as our guest! With our best regards, Roberta Guest Relations BW...

California
Reviewed 3 days ago NEW

Overall, the hotel was pretty good. Breakfast was included in the price, and it wasn't too bad. The bathtub/shower, however, were a big problem. The walls of the tub were way too high, making it difficult to step up and into it. I'm 6 feet tall and I had trouble maneuvering my way in. I imagine that it would be...

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Helpful?
1Thank NoFabrezePlease
Management_Roscioli, Responsabile relazioni con la clientela at Best Western Plus Hotel Universo, responded to this review

Dear NoFabrezePlease, Thank youfor taking the time to review the Best Western Plus Hotel Universo. Please accept our apologies if during your stay some of our services were not completely satisfying. Concerning the bathtube, I’ve personally forwarded your complaint to our F.O. Manager; we're sorry that you haven’t relied on our Front Office Staff so to assist you by assigning...

Naples, Florida
Reviewed 6 days ago NEW

The room was good, comfortable bed, very neat and clean. Friendly and helpful staff at the front desk and they all speak English. Excellent American or English style breakfast with gluten free options. Walking distance to the train station to continue our trip through Europe by train.

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Helpful?
Thank EuropeFirst
Management_Roscioli, Responsabile relazioni con la clientela at Best Western Plus Hotel Universo, responded to this review

Dear EuropeFirst , Thank you for taking the time to write this review! We were glad to know that your stay in our hotel has been pleasant and comfortable. We really hope to have you soon and again as our guest! Best regards, Roberta Guest Relations BW Plus Hotel Universo Roscioli Hotels Group – Rome

Toronto
Reviewed 1 week ago

I stayed it here for 1 night with all my family wanted to bring them to Rome and the only reason I chose this hotel is because is close to the heart of the city. At time of reservation I was confirmed that breakfast is included but at check-in front desk told me is not included and that if I...

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Helpful?
Thank Cristina L
Management_Roscioli, Responsabile relazioni con la clientela at Best Western Plus Hotel Universo, responded to this review

Dear Cristina L, Thank you for choosing our hotel as your preferred choice of accommodation during your recent visit, and for taking the time to share your experience with us. I have read carefully your comment and, on behalf of my colleagues, please accept our apologies for the inconvenience, due to a simple misunderstanding. We certainly did not want to...

Dundee, United Kingdom
Reviewed 1 week ago

Stayed in rome for 7 days. Excellent hotel. When we arrived the staff were so friendly. Plenty of lifts to access the floor we were staying. We booked the superior king room. Could not believe the size of the room and bathroom. Absolutley spacious and 2 wardrobes. Plenty of space for our clothes etc.. Room safe so easy to use....

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Helpful?
Thank laracroft1972
Management_Roscioli, Responsabile relazioni con la clientela at Best Western Plus Hotel Universo, responded to this review

Dear laracroft1972, Herewith we would like to thank you for taking the time to review Best Western Plus Hotel Universo here on TripAdvisor, and therefore for sharing your experience on line with this community. It was flattering for us to read that you have been totally satisfied by your accomodation, by the Staff and by the hotel location! The Management,...

Wrexham, United Kingdom
Reviewed 1 week ago

Stayed here for four nights 8 to 12 May. Excellent location for Rome's historic sites all other than perhaps the Vatican within walking distance. Hotel room was clean and spacious. Could have done with more English TV channels but you don't come to Rome to watch TV ! Staff were excellent , particularly Marco who helped me with language and...

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Helpful?
Thank keithlea2017
Management_Roscioli, Responsabile relazioni con la clientela at Best Western Plus Hotel Universo, responded to this review

Dear keithlea2017, First of all we would like to thank you for your good comment about our hotel and for your suggestions. We were honored to serve you, client's satisfaction is one of our first aims and we look forward to improve our services more and more. We hope to have you soon as our guest! With our best regards,...

Surat
Reviewed 1 week ago via mobile

This hotel is located at the centre of the city just walking distance from central station. All major monument are very nearby. You can walk through the road to visit them if you are enthusiasts. Staff is very good. Services just perfect. The best part is manet service. They provide a smartphone free for your stay which becomes a most...

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Helpful?
Thank Ravimuskan
Management_Roscioli, Responsabile relazioni con la clientela at Best Western Plus Hotel Universo, responded to this review

Dear Ravimuskan, Thank you for having chosen BW Plus Hotel Universo and for sharing with other travellers your kind opinion about our facilities and services. We really appreciate your kind words and recommendations! Thanks for your compliments for our property as well as our team: it’s always a great satisfaction to know that you had a great and comfortable stay...

Sicklerville, NJ
Reviewed 1 week ago

We stayed here during our 1st night in Rome and again the following week for 1 night after our cruise. It is a short walk to/from the train station, and about a 15-20 minute walk to the Colosseum, Trevi Fountain, Pantheon and about a 45-minute walk to the Vatican. The hotel is very modern inside, the rooms are large enough...

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Helpful?
Thank NJTH
Management_Roscioli, Responsabile relazioni con la clientela at Best Western Plus Hotel Universo, responded to this review

Dear NJTH, Thank you for having chosen BW Plus Hotel Universo and for sharing with other travellers your kind opinion about our facilities and services. We were pleased to read positive comments! This is the result of our strong efforts, made to keep the quality always high. It's a big pleasure for us to know you've been fully satisfied of...

Beverley, United Kingdom
Reviewed 1 week ago

My wife and I have just got back from 4 nights B&B at this hotel, on an escorted holiday with Riviera Travel. Well located for the railway station and most of the sights. Bedroom was a decent size for an Italian city centre hotel, with twin beds, and fairly recently refurbished by the look of it. Beds were comfy and...

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Helpful?
Thank Geoff K
Management_Roscioli, Responsabile relazioni con la clientela at Best Western Plus Hotel Universo, responded to this review

Dear Geoff K, Thank you for choosing us and for taking the time to share your experience here on TripAdvisor. We were honored to serve you, client's satisfaction is one of our first aims and we look forward to improve our services more and more. We hope to have you soon as our guest! With our best regards, Roberta Guest...

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04/06/2017 05/06/2017
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Staying in Esquilino

Neighbourhood Profile
Esquilino
Old school vibe from the very beginning is the only way to describe the Esquilino neighbourhood. The Esquilino takes pride in being one of the oldest areas in Rome for its key location on one of the city’s famous seven hills. From an ancient neighbourhood to its modern incarnation as a multicultural hub, Esquilino always has something going on—polyglot vendors debate street artists while kids play pick-up basketball games. Look around you: this area isn’t like the historic centre. Liberty architecture, large piazzas, and long boulevards mix with archaic arches, secret side alleys, and beautiful churches like Santa Maria Maggiore.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
BEST WESTERN Hotel Universo is a 4 star hotel just a few steps from Termini Railway Station In a very convenient location offers the possibility of a walk in the heart of ancient Rome: The Colosseum and Imperial Forums, Piazza Venezia e Trevi Fountain. Nearby there are landmarks such as the Teatro dell'Opera, National Roman Museum - Palazzo Massimo alle Terme, Baths of Diocletian and one of the 4th Basilicas of Rome: The Patriarchal Basilica of St. Mary Major. Also just a few minutes walk you can walk along the main shopping streets: Via Nazionale, Via del Corso and Spanish steps. Locarted near Termini Railway Station, easily accessible from Fiumicino and Ciampino airports, and well-located also for those who arrive by car thanks to the Hotel agreements with the nearby car parks. Its strategic position is ideal for organizing both national and international meetings in Rome. BEST WESTERN Hotel Universo has 198 rooms in the center of Rome, characterized by a high level of quality and comfort: satellite tv, mini-bar and free Wi-Fi connection and air-conditioning system. Universo Hotel offers you a well equipped Fitness Centre, with sauna, Turkish bath and a space entirely dedicated to relax. Also available a conference centre with 9 rooms capable to host a total of 600 people, all provided with every equipment necessary to organize your perfect meeting in Rome. The restaurant has many personalized menus, with special care for vegetarians and celiac guests. Wi-Fi internet connection is available and totally free of charge in all the areas of the hotel. Rooms and services for disabled guests are available. Close to the Hotel there are also several paying car parks. BEST WESTERN Hotel Universo: four Star welcome in the center of Rome! ... more   less 

Additional Information about Best Western Plus Hotel Universo

Address: Via Principe Amedeo 5/B, 00185 Rome, Italy (Formerly BEST WESTERN PLUS Hotel Universo)
Region: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Price Range: $159 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus Hotel Universo 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Best Western Universo
Best Western Rome
Rome Best Western
Hotel Universo Rome
Hotel Style:
#133 Luxury Hotel in Rome
#200 Business Hotel in Rome
#265 Family Hotel in Rome
#311 Romantic Hotel in Rome
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Hotel Universo staff and other travellers.
24 questions
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Questions? Get answers from Best Western Plus Hotel Universo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great View, Quiet, Modern, A/C, Balcony”
Travelasap8, 24 May 2017 | Read review
“Rooms at the back are very quiet”
chrisatholly55, 24 May 2017 | Read review
“Write to the hotel to ask for a photo of the bathroom, along with other photos.”
  • Clumsy and Dangerous Bath/Tub Enclosure
NoFabrezePlease, 23 May 2017 | Read review
“All rooms look lovely and clean. It is a little more expensive booking a superior king room but it is worth it.”
laracroft1972, 19 May 2017 | Read review
“Ask to see the room before you accept it.”
173lynnea, 15 May 2017 | Read review
5 of 5
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US$172* /night
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Prices are for 1 room, 2 adults
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