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Trevi Palace Luxury Apartments

423 reviews
#296 of 1,271 Hotels in Rome
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Traveller (124)
Room & Suite (369)
Dining (49)
Overview
  • Excellent51%
  • Very good31%
  • Average10%
  • Poor4%
  • Terrible4%
Travellers talk about
“free massage”(9 reviews)
“coffee machine”(18 reviews)
“fresh pancakes”(3 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Fitness centre
5.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (423)Write a Review
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Traveller rating
135
77
28
15
14
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135
77
28
15
14
Show reviews that mention
All reviewsfree massagecoffee machinefresh pancakesfree mini barexcellent locationdidn't hear any noisethe sofa bedrestocked dailyclassic roomthese apartmentsspent nights hereroom facinga stones throwwalking distancespanish stepscentral locationreception staff
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1 - 5 of 269 reviews
Reviewed 1 week ago

My boyfriend booked us a surprise mini break 6 months ago. We were both really looking forward to the getaway and booked this hotel and it was pretty central to all the trips and tours we had booked. We arrived at the hotel via our...More

3  Thank Katie W
Response from FrontDeskMngr, Responsabile reception at Trevi Palace Luxury ApartmentsResponded 1 week ago

Dear Katie W, Thank you for taking time to write your honest review packed with constructive criticisms in regards to the service you received!. First of all, we are sorry to relocate you and other guest in another hotel of our property, but we had...More

Reviewed 1 week ago

The hotel itself is quite good (in appearance) according to Italian standards (in Scandinavia & the Baltics it would be a 3 star hotel). Negative: We booked via their official homepage which said it has FREE MINIBAR (not a special offer but the standard offer...More

2  Thank Oliver F
Response from FrontDeskMngr, Responsabile reception at Trevi Palace Luxury ApartmentsResponded 1 week ago

Dear Mr. Oliver, Thank you for your feedback. As per our previous conversation by email, the minibar was not for free for more than a year, and not all the five stars hotel have the free minibar!!! In order to answer your statements: - At...More

Reviewed 1 week ago

Avoid this hotel as you never know if they will keep your reservation. I received an email cancelling my reservation, which had been done 4 months before, without any explanation. When i tried to call them they just picked up the first call and completely...More

4  Thank Alentejano1
Reviewed 2 weeks ago

I booked in July for a trip the following February and secured a rate I was very happy with. A week before I was due to stay, I received a short email from them telling me my booking was cancelled. I contacted them to ask...More

Review collected in partnership with this hotel
7  Thank sharonpC5981JB
Response from FrontDeskMngr, Responsabile reception at Trevi Palace Luxury ApartmentsResponded 1 week ago

Dear sharonpC5981JB, Your reservation was cancelled because we tried to make a pre authorization and the transaction was denied. Yes, you have booked the Trevi Palace in July and, if the card a new expiry date you should have send us the new one. We...More

Reviewed 2 weeks ago

I was due to go to this hotel within the week and have booked it since summer 2017. Suddenly, just days before my arrival they send me an email saying 'Booking Cancelled' with no explanation. When I tried to contact them, they provided delayed responses...More

7  Thank exploringfromlondon
Response from FrontDeskMngr, Responsabile reception at Trevi Palace Luxury ApartmentsResponded 2 weeks ago

Dear Guest, we are sorry but your reservation was cancelled for invalid credit card. As per our procedure, some days before the guest arrival, we try to make a pre-authorization to guarantee the reservation and, in your case, the transaction was denied. At the moment...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$156 - US$1,296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Rome
#163 Luxury Hotel in Rome
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$156 - US$1,296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Rome
#163 Luxury Hotel in Rome
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (124)
Room & Suite (369)
Dining (49)
Amenities (37)
Nearby
Trevi
A non-stop photo and souvenir opportunity, Trevi is
all about action. From early morning through the wee
hours, the piazza surrounding Trevi Fountain hosts a
never-ending flow of tourists hoping to make a wish or
take a selfie. Clever restaurants, charming
gelaterias, uncanny bars, kitsch shops, and a range of
hotels make up the local landscape. Beneath the bustle
are the remains of an ancient neighbourhood that you
...More
Questions & Answers
Ask a question
Jen H
30 December 2017|
AnswerShow all 5 answers
Response from AIC011 | Reviewed this property |
There is one tiny elevator and their breakfast items are very limited, as is the seating in three tiny breakfast areas. You will find yourself sharing a table with other travellers, if you get a table. There are many options... More
0
Votes
Stephanie C
12 December 2017|
AnswerShow all 4 answers
Response from stevelotte | Reviewed this property |
Yes, we had plenty of towels, linens and all expected items as well as having a kitchenette area with some dinner ware provided.
1
Vote
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1234569
Room Tips
"Guericino 1 overlooks the busy street toward Trevi, liked it."
Read review
"Do not go to this hotel."
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"Don't book the Trevi Palace luxury apartments and book the Palazzo Manfredi instead"
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"Our suites 304 & 501 were quiet, spacious & had balconies."
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