When we left the hotel we had to pay for drinks we had not used from the mini bar. The receptionist could not explain exactly how this misunderstanding had occurred and said he could do nothing because this was not his responsibility.
11 - 15 of 447 reviews
Part of a package deal for 3 nights in Rome. Best is it it central. Worst is all else. Shower and bath filthy with mildew and amazed legionnaires is not rife. Beds extremely uncomfortable. Breakfast poor. Staff not well mannered or manned. Brochure Photographer is...More
We were booked into this hotel for a four night city break. Frankly, it is the worst hotel I have had the misfortune to stay in. Reception staff were rude when we checked in and made no effort to make us feel welcome. We were...More
Well what can you say that hasn't already been addressed. Hot water out of 25 rooms that we occupied only 2 had lukewarm water the rest were cold with just the chill removed. Bathrooms need major renovations to bring them into the 20 century. Some...More