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Novotel Roma Est

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#397 of 1,291 Hotels in Rome
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866 Reviews from our TripAdvisor Community

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Showing 174: English reviews
West Byfleet, United Kingdom
Reviewed 1 week ago

Located in an industrial area of Rome, this hotel is very basic. Rooms are standard, no character whatsoever, they feel old and the bathroom especially was really old and basic. The breakfast was very good though!

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Helpful?
Thank dmoisidis
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sergio Mobilia - general manager

Liverpool, United Kingdom
Reviewed 2 weeks ago

Paper thin walls and very noisy neighbours, so not very conducive to a good sleep. Stuffy rooms and a good 30-40 minutes drive from Ciampino (on a good traffic day). The hotel is northeast of Ciampino, and we were told it was about 30 minutes taxi ride from Ciampino and an hour from Fiumicino. In the event due to the...

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Helpful?
Thank Maxine H
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Roma Est. I am sorry that your experience during the night did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Sergio Mobilia - direttore

Reviewed 25 October 2016

The room has kettle. Free WIFI. I love the quiet surrounding. Lift are spacious. The restaurants are efficient. Food replenished at all time and the restauran staffs are fast and buffet spread are good and many. They scan copy your passport during check ins tho. AIr Cond in room has timer .. or not fully functioned?

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Helpful?
Thank Azizah A
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sergio Mobilia - direttore

Reviewed 1 October 2016 via mobile

My father was tackeled by two men this morning within the hotel vicinity and the hotel staff didn't help us nor cared. They obviously didn't want to get involved. The neighborhood is very seedy so please do not stay here! Aside from the terrible staff and service the rooms are so hot and stuffy and the toilet in our room...

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Helpful?
Thank Isoebelle R
Mobilia S, Guest Relations Manager at Novotel Roma Est, responded to this review

Dear Isoebelle Romero, We are really sorry for the inconvenient happened during your stay. Theft took place outside the hotel on the road, which might happen unfortunately anywhere in the city, but the hotel cannot have responsibility of the criminals that run in the city. Certainly, staff member have given assistance and called the police but for the report you...

Bucharest, Romania
Reviewed 26 September 2016

Good hotel, bad very bad position and staff generally didn't speak English. We found the hotel after more than 3 hours. And also the receptionist told us something about a train to Rome. A train station without possibilities to by a ticket!... Incredible how the hotel can recommend something like this. Generally, the hotel is excellent.

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Helpful?
Thank Dan P
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. I am sorry if you have not appreciated our position and I would like to inform you that our staff speak English. We hope to welcome you back to our hotel very soon! Sincerely, Sergio Mobilia - direttore

Reviewed 18 September 2016 via mobile

We just waited 15 minutes in the bar in order to place our order. It took us two calls to the reception and a walk to the Restaurant until a very unfriendly waiter came to take our order. This is unaccaptable considering the price level! Apart from that the hotel is ok. A little bit run down and for sure...

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Helpful?
Thank Patrick B
Mobilia S, Direttore at Novotel Roma Est, responded to this review
Google Translation

Monsieur, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Roma...

Brisbane, Australia
Reviewed 13 September 2016

One of the best hotels we have stayed at in Europe so far. The hotel was friendly help full. The food was fantastic the view over breakfast was great. The rooms are clean and the rates are good. This is a good very well run Novatel

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Helpful?
Thank Glenn B
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Roma La Rustica. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 3 September 2016 via mobile

It is very good 4 star hotel, clean and has very good staff, free car parking, very good swimming pool, has good activities for the children, staff helpful. However, it far away from the down town and from the metro (under ground). It is very difficult to reach the train station specially if you have luggage. You should have a...

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Helpful?
1Thank Mohamed L
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sergio Mobilia - direttore

Montreal, Canada
Reviewed 27 August 2016 via mobile

Last minute stay in Rome. This hotel is in the middle of nowhere. They do have a shuttle which brings us to the city centre. My shower was dirty. I sprayed it to clean the dirt stuck to it. How can you mess up a pizza .... In Rome? Well our chef did. The sandwich comes with chips. The main...

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Helpful?
Thank tiny_beautymtl
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Roma La Rustica. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Reviewed 3 August 2016 via mobile

Hotel is tired...dirty frayed carpet in dining area. Nice to have a free underground car park....shame it's difficult to enter, park and leave...rooms are nice - large and bright....house keeping should use common dense and replenish items as we had to ask for bedding for the sofa bed (they put a sheet but no duvet) and toilet paper. Staff friendly...

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Helpful?
Thank td254
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sergio Mobilia - diretore

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Roma La Rustica is a modern 4 star hotel with 149 rooms, strategically located close to the highway, only 14 km from the museums of the centre of Rome, 15 km from Ciampino Airport and with a free scheduled shuttle service to the Roma Terminirailway station. Ideal for business and leisure trips, it features 7 meeting rooms (200 guests), business corner, WiFi access, family rooms for 2 adults and 2 children, NovotelCafé (open 24 hours), a bar, gym, garden, outdoor pool and garage parking. ... more   less 

Additional Information about Novotel Roma Est

Address: Via Andrea Noale 291, 00010 Rome, Italy
Region: Italy > Lazio > Rome
Price Range: $114 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Roma Est 4*
Number of rooms: 149
Reservation Options:
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Also Known As:
Novotel Roma La Rustica Hotel Rome
Novotel Hotel Rome
Novotel Rome
Rome Novotel
Hotel Style:
#128 Best Value Hotel in Rome
#205 Luxury Hotel in Rome
#298 Family Hotel in Rome
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Roma Est staff and other travellers.
9 questions
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Limassol, Cyprus
over a year ago
Mercer Island, Washington, United States

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Questions? Get answers from Novotel Roma Est staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No best views, No good position but VERY GOOD QUALITY of services.”
 of 5 bubbles 172danp, 25 Sep 2016 | Read review
“Great value”
 of 5 bubbles glennbT404RY, 13 Sep 2016 | Read review
“Ask for a higher floor room”
 of 5 bubbles pinkflower2809, 12 Dec 2014 | Read review
“Nespresso machines in the rooms are a great touch”
 of 5 bubbles 730christianl, 20 Jul 2014 | Read review
“I will not recommend to any one to stay in this hotel. No shops around 15 Miles of hotels, No other hotels nearby. Hotel is located in village like jungle.”
 of 5 bubbles talha344, 12 Mar 2014 | Read review
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