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Novotel Roma Est

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#396 of 1,291 Hotels in Rome
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866 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Reviewed 29 July 2016 via mobile

This hotel has good cafeteria, hotel rooms & other amenities but inadequate staffing. We were part of a group & dinner service the first evening was horrible. It took forever to get our meals & we couldn't wait for dessert. Next day couple of cafe employees were rude to our group. Not sure if they welcome groups

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Helpful?
Thank Amit P
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Roma La Rustica. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Reviewed 22 July 2016

This hotel is in the middle of nowhere, with nothing useful nearby. Train station is a ten minute walk away, but very creepy and looks deserted. No ticket booth/machine, so you must buy a ticket from the attendant on the train. I don't recommend the restaurant, food was not great and way over priced. Pool was nice, but the sun...

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Helpful?
Thank g00dy13
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Roma La Rustica. I am sorry that your experience in our restaurant did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very...

Reviewed 11 July 2016 via mobile

Novotel is one of my favourite brands of accor group, and this Novotel LaRustica did not disappoint me as it was clean, room was big; bath spacious. Breakfast was good too-i did not had hot food as it did not seemed as good as it should be. Be aware of those train stops as we got out one stop to...

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Helpful?
Thank Kristina S
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Roma La Rustica. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Sweden
Reviewed 3 July 2016 via mobile

I stayed at the hotel one night with my wife and child (4yrs). The hotel is nice and clean. There is a small play corner for children with some books and xbox. More toys would definitely make it much better. The pool is nice and perfect for children. Unfortunately it is only open from 12-19. Then room was clean and...

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Helpful?
1Thank Ragusa2007
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sergio Mobilia - general manager

London UK
Reviewed 13 June 2016

It's difficult to write a review about a Novotel as they all seem to operate at a similar level. The hotel is what you would expect from a Novotel: clean and comfortable with helpful staff. Food menu's limited but with very good options.Good buffet breakfast with excellent service. We stayed 3 nights and I can only think of one negative...

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Helpful?
Thank g_parry
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sergio Mobilia - general manager

Reviewed 12 June 2016 via mobile

Totally unsecured hotel, stayed there on a star tours program for a night. Ladies hand bag of a co passenger was stolem from main entrance of the hotel and the hotel had no security at all. As far rooms are concerned, rooms are good, breakfast is ok, wifi is also ok

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Helpful?
1Thank Debanik G
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, I'm sorry for what happened; I am aware that the theft took place outside the hotel, in the road. I remain at your disposal for further information Yours faithfully Sergio Mobilia - general manager

New Delhi, India
Reviewed 8 June 2016 via mobile

We stayed at this place on 25th May and this is a decent property. We found the rooms small and compact with good views. The breakfast menu can be better for Indians as there were not many Indian options. The locations is on outskirts of Rome and was booked by make my trip

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Helpful?
Thank Saurav79
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sergio Mobilia - direttore

Munich, Germany
Reviewed 5 June 2016

We stayed a few days in the Hotel. We travel to Rome allot and also made day trips around Rome. We were very very happy in this hotel. The staff at every level was very helpful and super nice. They spoke very nice English and behaved professionally. Room is comfy and tidy , Very comfortable beds. Breakfast is very good...

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Helpful?
Thank zivmunich
Tel Aviv District, Israel
Reviewed 4 June 2016

I stayed in Novotel Rustica with my family for one week the hotel is out side of twon but give a good value for money when rome is very expensive. I take some time to mange the public transportaion to the hotel but after you master it you can come and go vey easy. the rooms are very comfortables breakfast...

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Helpful?
Thank adviser1111
Brisbane, Australia
Reviewed 16 May 2016 via mobile

Nice hotel, staff were amazing and very helpful. The only downfall is that it's way too far out to the city. Costs about 25-30 Euro each way to get to Rome City. Rooms are reasonably clean and serviced everyday. Air conditioning isn't great but we open our window which makes the room feel a lot more cooler, especially for the...

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Helpful?
Thank normadiane
Mobilia S, Direttore at Novotel Roma Est, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Sergio Mobilia - direttore

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Roma La Rustica is a modern 4 star hotel with 149 rooms, strategically located close to the highway, only 14 km from the museums of the centre of Rome, 15 km from Ciampino Airport and with a free scheduled shuttle service to the Roma Terminirailway station. Ideal for business and leisure trips, it features 7 meeting rooms (200 guests), business corner, WiFi access, family rooms for 2 adults and 2 children, NovotelCafé (open 24 hours), a bar, gym, garden, outdoor pool and garage parking. ... more   less 

Additional Information about Novotel Roma Est

Address: Via Andrea Noale 291, 00010 Rome, Italy
Region: Italy > Lazio > Rome
Price Range: $115 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Roma Est 4*
Number of rooms: 149
Reservation Options:
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Also Known As:
Novotel Roma La Rustica Hotel Rome
Novotel Hotel Rome
Novotel Rome
Rome Novotel
Hotel Style:
#203 Luxury Hotel in Rome
#298 Family Hotel in Rome
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Roma Est staff and other travellers.
9 questions
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Limassol, Cyprus
over a year ago
Mercer Island, Washington, United States

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Questions? Get answers from Novotel Roma Est staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No best views, No good position but VERY GOOD QUALITY of services.”
 of 5 bubbles 172danp, 25 Sep 2016 | Read review
“Great value”
 of 5 bubbles glennbT404RY, 13 Sep 2016 | Read review
“Ask for a higher floor room”
 of 5 bubbles pinkflower2809, 12 Dec 2014 | Read review
“Nespresso machines in the rooms are a great touch”
 of 5 bubbles 730christianl, 20 Jul 2014 | Read review
“I will not recommend to any one to stay in this hotel. No shops around 15 Miles of hotels, No other hotels nearby. Hotel is located in village like jungle.”
 of 5 bubbles talha344, 12 Mar 2014 | Read review
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