We only spent a night and 2 days so we did not get to use all the facilities Room - adequate size - we had a corner room with a small living room and bedroom on the 5th floor. Air con was great and the room was clean. Food - we only visited the rooftop lounge for drinks but the drinks and bar snacks were delicious. Gym - did not use - extremely small Service - Very friendly and helpful when we asked for dinner reservations and for calling us cabs. WiFi: Free and perfect, no issues. Overall - Great convenient place to stay if you plan to be out and about most of your time in Rome.
I took a taxi from the Termini station to this hotel — it was a relatively quick trip. When I arrived, the woman at reception was friendly, helpful and efficient, pointing out the spa hours. But as I was in Rome for just one evening on this trip, I had other plans, and chose to drop off my things and head out to dinner. I asked to book a car to the airport for the next morning, but she (justly) suggested to have the morning staff call for a taxi in the morning for a cheaper price. My room was extremely beautiful, modern, comfortable, and in spite of the location, was very quiet. As the room was warm, I was able to open the window just enough to cool it down a bit. Linens were comfortable and white, and the bed was comfortable as well. Lighting was ample, something I love in hotels. It also had USB plugs for electronics at the bedside, a mini-bar, a safe, an ironing board & iron, an ample-sized closet (I was able to fit my smaller luggage on the luggage rack *in* the closet to save on room space), a desk, and a small seating area, and room slippers. What I really loved about this room was its lovely, big bathroom, generously soft towels, and amazing shower — large for for a European hotel — which switched from a handheld to a rain shower. The water controls were conveniently located at the shower entry, and the water was 100% warm from the start. There was never a wait for hot water (so less waste!). Products were lovely as well: The Rerum Nature body wash, shampoo, conditioner and body lotion, and a mini-bar soap for the sink. While I did not dine here for dinner, I loved that the property had this option with a restaurant. Unfortunately, breakfast started long after I had to catch my taxi for my flight. I was a bit nervous to walk back to the hotel after dark, never having stayed in this area before, but I had no problems. It’s quite close to the Vatican, and to the Ponte Sant’Angelo. As a Kimpton property, they honored my Kimpton points. Would I stay again: voluntarily!! I was comfortable in every way. And I loved the room’s design choices. Would I recommend this hotel: absolutely!…
Within walking distance to just about all the major sightseeing points in Rome, this historic and architecturally interesting hotel also offers a spa, modern and elegantly appointed public areas and beautiful spacious rooms. The hotel employees were courteous and helpful without exception and breakfast featured just about the best absolutely fresh croissants and pastries I’ve enjoyed anywhere on my travels.
This hotel surpassed my expectations and that is 100% due to their team. Very friendly and attentive. In particular Levina and her team on breakfast were exceptional, knew me by name, my drinks order and favourite table after just 1 day, made early mornings just that bit better! Will definitely be back.
Wonderful hotel in a truly great location. All staff are very knowledgable and friendly, reception is efficient and warm. The spa is very nice, small pool, but hey have a hidden gem in Georgetta (hope the spelling is correct) the masseuse who we can strongly recommend. The rooftop restaurant must be reserved to enjoy the service, view and great food, but for drinks you can just see if there are seats available as it is popular. Rooms are very nice, bathroom in our room a bit small and we don't like to shower in wobbly bath, but we were told they have rooms with walk-in showers, so just ask if that's what you prefer. Strongly recommended this place.
Beautiful, high class boutique hotel with fun perks and excellent customer service. Roman bath in the spa is open for guests all day. We had lunch and dinner at iSofa and it was delicious. Lots of complimentary snacks and drinks in the room. I booked my reservation using the IHG app, and made a mistake with the date, so I canceled the reservation and immediately booked again with the correct date. Unfortunately, even though I did this over 2 weeks before traveling to Rome, and I’m Platinum Elite IHG Ambassador, I was charged for both reservations and couldn’t get a refund. I didn’t think this was the right thing to do, and it put a damper on my trip before it started. I emailed the hotel and explained that I thought I was just making a simple change to the reservation but it was somehow a rigid rule and I had to pay twice for my stay. If I had known this would happen, I would have simply moved other plans around and just kept my original reservation. Geez that really stung, as I was trying hard to keep within a budget yet have a quality trip. The Indigo did, however, allow me to use the “lost money” as hotel credit. For me, it was a lot of money to spend frivolously, on food and laundry services. Daniele and Orietta were very helpful and kind, and replied to my emails. They helped me set up an early checkin and late checkout which was very helpful. I appreciated their professionalism and customer service.…
Indigo Rome is conveniently location in central Rome with many restaurants of good ratings, within walking distance to all the tourist location including Vatican, Basilica and museums as well as the Colloseums and squares that are MUST GO. Hubby and I walked the entire 8 days in the great weather to all the locations and explore the city, including to Trastevere and gardens. We also find the front desks, breakfast place as well as the xmas day dinner to be excellent and the service is outstanding from the teams in Indigo. On our last day to the airport, the conceirge assisted us by running around and using 3 taxi companies to get us a cab to airport even though hardly any one worked on NY day, so grateful to him and his willingness and best commitment , well done Indigo!
Right after entering the hotel, I felt high-quality atmosphere around reception and lounge. Stuffs are kind and courteous, and they welcomed us as a IHG platinum elite member and upgraded my status ! Room is cozy and clean. We could enjoy our stay very comfortably at almost the center of Rome.
The hotel location is very convenient, practically walking distance to any places of interests. This is a small boutique hotel, not many rooms but it is lavishly furnished. Although the property is not big but it has made use of the space very well and tastefully layout and furnished with quality furniture. There is only one restaurant but it serve great breakfast, lunch and dinner. We had a Christmas Lunch here and it was great. There is a small spa in the hotel, it is well equipment, clean and comfortable, we enjoyed it. The view from the roof terrace was very nice, we get to see the surrounding areas of Rome. The service staff are super friendly and helpful. Overall really loved this hotel, highly recommended.
This is an Amazing hotel, very clean, staff and service is exceptional. Restaurant is delicious. Location is great and everything within walking distance. Highly recommend and definitely will be back to stay here again.