Grand Hotel Passetto

Grand Hotel Passetto

Via Paolo Thaon de Revel 1, 60124, Ancona Italy
Traveller (255)
view from our room
Room & Suite (46)
Dining (12)
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Avg. S$245 /night, 9/19 - 9/20
S$259
per night
S$207
per night
S$155
per night

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About

4.0
#8 of 22 hotels in Ancona
4.4 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Situated in the center of Ancona, in the most prestigious area of the city, in a position dominating the sea with a beautiful panoramic view, the Grand Hotel Passetto is an historic structure always benchmark of high grade hospitality. The hotel has 40 rooms, all finely furnished and cured in detail, large common areas and 3 meeting rooms able to accommodate events up to 100 people.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Paid public parking nearby
Wifi
Outdoor pool
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Quiet
Bay View
Languages Spoken
English, Italian

Location

Via Paolo Thaon de Revel 1, 60124, Ancona Italy
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 69 out of 100
69
Falconara Airport
13.9 km•
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533Reviews5Q+A22Room tips
Traveller rating
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  • 85
  • 28
  • 15
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Detailed Reviews
AMG007 wrote a review Sept 2021
Hamburg, Germany
3.0 of 5 bubbles
The Hotel is located quite far from the city and also not really at the coast - it’s somehow in between everything.
Staff is not unfriendly but indifferent - not as the name „Grand Hotel“ might suggest.
Breakfast again ok but nothing worthwhile remembering.
They offer free parking across the street if you’re lucky enough and the lot isn’t full when you arrive. We arrived around 3:00 pm off-season and we’re lucky to find the last available spot.
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Date of stay: August 2021
2.0 of 5 bubblesLocation
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Francesco Pistola, Marketing at Grand Hotel Passetto
Responded 15 Oct 2021
Dear Sir, thank you for choosing Grand Hotel Passetto and for sharing your experience. We take into account your suggestions and we will try to improve our service as soon as possible. Looking forward to see you again, our best regards
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mpopov345150 wrote a review Jul 2024
Gorey, Ireland
5.0 of 5 bubbles
Myself and my partner only stayed here for one night and 2 days as we had to catch a ferry from Ancona and I was honestly left breath taken! The place is definitely worth the money and I’d definitely come back. The beach is so close and the pool is so clean and peaceful. The man in reception (I wish I caught his name) was so helpful and so friendly. 10/10 for customer service everyone is so sweet. The hotel has everything you need even if you check out and stay there for a few hours before catching a flight or a ferry. They have everything you need and the bedrooms were so fancy and clean! Definitely will be coming back ! Breakfast was also included which was so good and tasty they had everything you’d need and they cater for any food preference. Even sitting by the pool the waitress came over and brought us drinks it was absolutely amazing !
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Review collected in partnership with this hotel
Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jubby1968 wrote a review Sept 2021
Rotherham, United Kingdom
4.0 of 5 bubbles
We have just returned home yesterday after a week in this hotel in a suite which was love,t and had a big balcony. The breakfast was ok , nothing special in my opinion and rather limited , not sure if this was due to covid though and I would have liked to be able to serve myself. The hotel staff were all professional but friendly. It’s difficult to manage if you don’t speak any Italian in Ancona as not a lot of people speak English but we got by. The food in the hotel restaurant Aldo was lovely but limited choices , I personally would have liked to see more pasta on there , vegetable and salad also. All in all we had a nice week but finding places to eat was difficult as many places in the town close from 3pm until 7.30pm so if you wanted to eat early it was pizza mainly that was available .
We loved Italy but probably won’t return to this area.
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Date of stay: September 2021
3.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Room Tip: One on the top floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
steve d wrote a review Jun 2024
Chelmsford, United Kingdom
2.0 of 5 bubbles
It didn't start well as we turned up at 2.20 pm.and were immediately told our room was not ready and check in is at 3 pm. We asked if we could wait and get a drink but as there was a private function in the bar it was unavailable but we could sit in reception and have a drink there. At 2.55 pm our room was ready!!

The room was a good size, old fashioned but in style with the building. Bathroom was spacious and had a good shower. There was an overriding smell of bleach when we walked in so clearly it had been recently cleaned. But on closer inspection the head board on the bed, the light switches and the bedside lamp shades were very dusty and at some stage the room had been redecorated but only part way up the wall as the paint colours were slightly different..

In the evening the bar was available. But when we went into the room with 'bar' written above the door it was set up as a breakfast room and whilst there was a bar it was used only to store glasses. Could we get a drink? Yes ask at reception and a colleague was brought to take our drinks order. Two Gin and Tonics arrived. In tall water glasses and no lemon. A subsequent order for a Coke arrived in the right glass but without ice or lemon or any thought to ask whether ice and lemon might be nice with the drink.

Pool area is good. We found there to be plentiful space but suspect that if the hotel were full it would be over crowded.

Breakfast is average but plentiful. The area around the hotel is pleasant and there are bars and restaurants within a 10 minute stroll.

We were on a trip from the bottom of Puglia to Bologna along the Adriatic coast and this was the only stop out of approximately 12 where we felt unwelcomed and that the staff really didn't care if we were there or not.

It's the little things that make a difference:
*Advertising a bar that isn't there
*Serving a drink in the wrong glass (not a big issue but for a 'grand' hotel!)
*Being abrupt at check in to the extent of proving absolutely no information about the area or hotel, for example where the room was, breakfast times or wifi etc.
*Having facilities that guests aren't allowed to use because they are being used for private functions.
*Waiting for a room to be cleaned that isn't entirely clean.

Not a terrible stay but very definitely not as nice as some much smaller and less 'grand' places.
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Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Direzione Grand Hotel Passetto, Direttore generale at Grand Hotel Passetto
Responded 4 Jun 2024
Dear Mr. Steve, Thank you for sharing your detailed feedback about your recent experience at our hotel. We are very sorry to learn that your stay did not live up to your expectations. Every comment gives us an opportunity to improve and yours is no exception. Regarding check-in, we apologize for the inconvenience of waiting. Our standard check-in time is 3 p.m., but we understand how important it is to have access to your room as soon as you arrive. We will do our best to improve efficiency and reduce wait times in the future. We are sorry that the bar was not available at the time of your arrival and that the drink served did not meet your expectations. We will work to ensure that our staff is always ready to provide impeccable service in any area of the hotel. Regarding the cleanliness of your room, we regret that you did not find everything in perfect order. Our standards of cleanliness are very high, and we will take steps to ensure that similar situations do not recur. We will also provide a more thorough inspection of the rooms after cleaning. We are sorry to hear that our bar did not meet your expectations. The situation you described is not in line with our service standards, and we will make sure to correct such inefficiencies to improve our guests' experience. We are pleased to hear that he enjoyed the pool area and breakfast, although we recognize that there is always room for improvement. Your comments about the welcome at check-in are particularly troubling. Our mission is to make every guest feel welcome and comfortable. We will work to ensure that our staff receive the proper training to provide a warm and professional welcome. We will work diligently to address the areas of improvement you have pointed out. We sincerely appreciate your feedback and hope to have the opportunity to welcome you back in the future to provide an experience that lives up to your expectations. Best regards, The Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kgelde701700 wrote a review 5 Sept
Opende, The Netherlands
1.0 of 5 bubbles
Not cheerfull people
Food was very expensive and bad.
Just meat with 3 little potatoes.
No parking possibility only one in the celler extra 30 e p night.

Serving personel unexperienced.
Never ever go there again!
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Review collected in partnership with this hotel
Date of stay: August 2024
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Massimo P wrote a review Jul 2023
Pittsburgh, Pennsylvania
5.0 of 5 bubbles
It is a wonderful hotel, service is first class, staff are extremely helpful. Rooms with a view of the Adriatic Sea are highly recommended. Breakfast is good. It has all addio al facilities expected by a four star hotel and more (swimming pool, private parking).
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Review collected in partnership with this hotel
Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Direzione Grand Hotel Passetto, Direttore generale at Grand Hotel Passetto
Responded 30 Aug 2023
Dear 340MassimoP, thank you for choosing Grand Hotel Passetto and for sharing your beautiful words. Looking forward to see you again, best regards
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Antabouttown wrote a review Jun 2023
Bournemouth, United Kingdom
5.0 of 5 bubbles
An elegant hotel in a great position overlooking the Adriatic Sea. The staff were welcoming and friendly making you feel relaxed and comfortable. The room was attractive with pleasant balcony and the bed comfortable. Breakfast was fresh and plentiful.
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Date of stay: June 2023Trip type: Travelled as a couple
Room Tip: Free on road parking close by.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Direzione Grand Hotel Passetto, Direttore generale at Grand Hotel Passetto
Responded 30 Aug 2023
Dear Antabouttown, thank you for choosing Grand Hotel Passetto and for sharing you beatiful review. We are so glad to read that you had a good stay and we are looking forward to see you again. Best regards
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
benplus wrote a review Sept 2020
Bern, Switzerland
2.0 of 5 bubbles
Convinced by the good ratings on Trip Advisor we booked the Grand Hotel Passetto for one night. We should not have done so. Sure this hotel was very nice decades ago. But it needs a lot of renovation. Ou room was small and noisy. The bathroom was tiny, old, demolished. Finally, the breakfast was mediocre. At least the staff was friendly and helpful. In conclusion, we do not recommend to stay at the ‚Grand‘ Hotel Passetto.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lorenza Castellani, Proprietario at Grand Hotel Passetto
Responded 28 Oct 2020
Dear Mr Benplus, thank you for your stay and for sharing your experience. We are really sorry to read that we could not fill your expectations and desires. Before this particular period, we scheduled lots of maintenance, including the full refurbishing of 10 rooms in the top floor: we are confident that works can restart soon and we will be able to show our improvements. Looking forward to see you again, our best regards
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tetiana wrote a review Aug 2020
Belgium
5.0 of 5 bubbles
Helpful and friendly staff, great location, the room is clean. Lots of good restaurants nearby. Highly recommend this place, will come back for sure :) despite the COVID situation, everything was very well organised
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mama S wrote a review Jul 2024
4.0 of 5 bubbles
We spent a lovely time in Ancona and enjoyed our stay at the hotel. IThe hotel staff is very friendly and supportive - the room has been great and better than expected. Very clean and big! Only suggestion would be to improve the bar service at the pool and to take care more on the swiming pool area / cleaness over there - for the rest all good!
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Review collected in partnership with this hotel
Date of stay: July 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
…
Peter C asked a question Jan 2018
London, United Kingdom80 contributions80 helpful votes
Does the Grand Hotel Passetto have a lift
Answer from mariannevols
Emmen, The Netherlands33 contributions9 helpful votes
Yes it has
elettramalvasi asked a question Jul 2019
Province of Ferrara, Italy4 contributions3 helpful votes
Eventualmente è possibile noleggiare biciclette per raggiungere le altre spiagge se non sono troppo lontano?
Answer from Jopimilano
Milan, Italy110 contributions143 helpful votes
Credo proprio di si
C&M asked a question Jul 2016
Rome, Italy5 contributions6 helpful votes
Salve, volevo sapere se c'è un ristorante dell'albergo. Grazie.
Answer from laura60440
Province of Milan, Italy105 contributions25 helpful votes
No, non è presente, possono fare piatti freddi veloci: di fronte però c'è un ristorante davvero ottimo; non sono sicura che sia ancora aperto però
Answer from GrandHotelPassetto
Ancona, Italy1 contribution
Buongiorno, la ringraziamo per aver preso in considerazione il nostro Hotel. La spiaggia del Passetto, unica spiaggia in centro città, è costituita da ghiaia di medie dimensioni riportata arificialmente. Tutto attorno la costa è rocciosa, con scogli naturali (uno su tutti la splendida "Seggiola del Papa) ed artificiali. Oltre a tutto ciò vi è anche una parte cementificata, soprattutto in prossimità delle grotte dei pescatori. Non vi è sabbia fine. E' raggiungibile attraverso una scalinata oppure usufruendo di un ascensore pubblico. A pochi minuti di auto da noi, potete trovare le spiagge della Riviera del Conero, Portonovo, Sirolo, Numana, diverse tra loro per tipologia di terreno, scoglioso e sassoso. In nessuna di esse è presente la sabbia fine. Sperando di aver esaudito al meglio la Sua richiesta, la ringraziamo e restiamo a disposizione per qualsiasi altro chiarimento. Cordiali saluti. GHP Direzione
Antabouttown wrote a tip Jun 2023
Bournemouth, United Kingdom103 contributions83 helpful votes
5.0 of 5 bubbles
"Free on road parking close by."
Read full review
Gutta Cavat Lapidem wrote a tip Jun 2022
Province of Ancona, Italy26 contributions17 helpful votes
4.0 of 5 bubbles
"ASK re size and location of rooms. INSIST on good wifi and running frigobar."
Read full review
Jubby1968 wrote a tip Sept 2021
Rotherham, United Kingdom70 contributions56 helpful votes
4.0 of 5 bubbles
"One on the top floor"
Read full review
cfa_tripad wrote a tip Aug 2019
Marikina, Philippines383 contributions43 helpful votes
5.0 of 5 bubbles
"Choose the rooms with the view of the Adriatic Sea."
Read full review
Gil S wrote a tip Oct 2016
Episkopi, Greece6 contributions2 helpful votes
4.0 of 5 bubbles
"front side, 2nd floor with balcony"
Read full review
Not the right property for you?
There are more places to choose from in the Ancona area.
PRICE RANGE
S$176 - S$248 (Based on Average Rates for a Standard Room)
LOCATION
ItalyMarcheProvince of AnconaAncona
NUMBER OF ROOMS
40
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GRAND HOTEL PASSETTO | UPDATED 2024 Reviews, Price Comparison and 291 Photos (Ancona, Italy) - Tripadvisor

Frequently Asked Questions about Grand Hotel Passetto
Which popular attractions are close to Grand Hotel Passetto?
Nearby attractions include Monumento ai Caduti (0.06 km), Passetto Caves (0.5 km), and Old Fashioned (0.06 km).
What are some of the property amenities at Grand Hotel Passetto?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Grand Hotel Passetto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Passetto?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Grand Hotel Passetto?
Yes, free public parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Grand Hotel Passetto?
Conveniently located restaurants include Farinando, Morsi & Sorsi, and Ristorante L'Ascensore.
Are there opportunities to exercise at Grand Hotel Passetto?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Grand Hotel Passetto?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hotel Passetto?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hotel Passetto offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hotel Passetto?
The staff speaks multiple languages, including English and Italian.
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