2 people are viewing this hotel
Hotel direct offer!Discover the I AM STAR World!
US$111
Free cancellation until 11/02/23
US$111
Free cancellation until 11/02/23
US$124
US$103
Free cancellation until 07/02/23
Booking.comUS$120
PricelineUS$120
Prestigia.comUS$124
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (940)940
360
Panoramas (35) 
Videos (1)
About
#37 of 112 hotels in Bologna
Location
Cleanliness
Service
Value
Strategically located opposite the main Central station and only 2 km from Bologna's exhibition centre, the Starhotels Excelsior is a blend of classic style and contemporary taste. The hotel's 193 stylish, elegant and comfortable rooms and suites all feature prestigious furnishings and many overlook an unforgettable panorama of the city's rooftops and medieval towers. The Avorio by Eataly restaurant offers a selection of traditional local dishes, based on the finest ingredients, and the welcoming Fondente by Eataly bar is the ideal venue to enjoy a relaxing drink. Equipped with modern hi-tech facilities, the 5 meeting rooms can host up to 210 people, providing the ideal space for business meetings and private events.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Books, DVDs, music for children
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Car park
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Strollers
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, French, Italian
Location
97Great for walkers
Grade: 97 out of 100
85Restaurantswithin 0.5 km
15Attractionswithin 0.5 km
Contact
Viale Pietro Pietramellara 51, 40121, Bologna Italy
Name/address in local language
Getting there
Car HireSee all Bologna car hire
2194Reviews23Q+A100Room tips
Reviews
Traveller rating
- 825
- 1,009
- 251
- 53
- 56
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Sadly disappointed. Travelled for business and stayed 2 nights. They have invested in the communal area downstairs but not in the rooms. The rooms are old and dated. There is no free water in the room and no iron. The sheets also leave white marks on dark clothes. They charge you to use an iron which is burnt if you need it longer than 30 minutes.
Read more
Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Giorgio Mandruzzato, General Manager at Starhotels Excelsior
Responded 2 days ago
Dear Guest, I am most concerned to read your comments regarding your stay in our Starhotels Excelsior, for which please accept my most sincere apologies. We are constantly investing in all areas of the hotel and have a comprehensive program to ensure all our rooms are of the highest standard. The use of the iron is allowed for initially 30 minutes and for security and safety reasons it is not possible to keep it in the room. There is water in the room, located inside the the minibar. I hope I may have the opportunity to fully restore your image of Starhotels Excelsior in future and show you that the high standards of professional, courteous and engaging service, for which we are known, are consistently extended to all our guests. With kind regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favourite
If you’re arriving by train then the location couldn’t be better - immediately opposite the station. Despite this it’s still a good location for seeing a lot of the main sights in the city and while awfully busy in the area outside, inside is calm and tranquil! Checking in was quick and pleasant with a very friendly member of staff happy to engage in conversation. Having had a rather painful journey to get there it was a delight to have my reservation swapped to a suite, which if available when booking I’d highly recommend. There’s a number of lifts which serve all the floors very quickly. The room was on the fourth floor and was very spacious. The bed was massive and exceptionally comfortable, the sofa a delight to relax on and there was plenty of storage throughout, including within the unit on which the TV sat, although this itself wasn’t as large as you’d expect for the room. There was loads of lighting throughout the room with lots of different settings, which helped make the room brilliantly cosy. Plugs at both sides of the bed, stocked mini bar and hifi unit, arm chair and coffee table plus machine meant an extended stay here would be perfectly comfortable. The air-conditioning wasn’t great unfortunately and while the curtains were only decorative, the blackout blind behind was very effective. No noise from outside or the corridors made for a great night’s sleep! The bathroom was equally as spacious as the main area and everywhere was very clean. The toiletries were provided in small bottles with a hair dryer mounted on the wall, but surprisingly there was no magnifying vanity mirror. The shower was above the bath with separate toiletries, and it was powerful and nice to use. While I didn’t have an opportunity to use the bar or restaurant, the main lobby area is lovely with plenty of place to sit and relax, either alone or in groups, and gives for great first impressions when you arrive. Checking out was seamless, however having left my luggage for a few hours it proved slightly more complicated retrieving it, since only a limited number of staff members appear to have access to the room. More secure perhaps, but if you’re in a rush make sure to leave enough time for this! Overall I had a brilliant stay here and I would happily return again, especially if it was for a lengthy duration - highly recommended!…
Read more
Date of stay: June 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Giorgio Mandruzzato, General Manager at Starhotels Excelsior
Responded 24 Oct 2022
Dear Guest, Wow, what a fantastic review! It is such a pleasure to hear that you had such a memorable visit. I look forward to sharing your kind words with all the team and hope to welcome you back in the future. Thank you for taking the time to write and look forward to welcoming you back in the not so distant future. Kindest regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff are excellent - everyone helpful, professional and friendly. Our room, 625 on 6th floor, was a Superior Double and so was spacious, with a huge comfortable bed and lovely pillows, good shower, small fridge (mini bar) and kettle. Being a cold week in December, we were very grateful that the room was really warm and welcoming to return to. Towels were changed every day if requested. The breakfast was very good. The train station is over the road and most places to visit were within an easy walk.
Read more
Date of stay: December 2022
Rooms
Service
Sleep Quality
Room Tip: Upper floors as the hotel is on a main road and opposite the main station. Worth spending more...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Giorgio Mandruzzato, General Manager at Starhotels Excelsior
Responded 26 Dec 2022
Dear Guest, Wow, what a fantastic review! It is such a pleasure to hear that you had an excellent stay in our Starhotels Excelsior. I look forward to sharing your kind words with all the team and hope to welcome you back in the future. Thank you for taking the time to write and look forward to welcoming you back in the not so distant future. Kindest regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed 3 nights at the Starhotels Excelsior in Bologna, Italy prior to a Mediterranean cruise. My wife actually found this gem, and we were very pleasantly surprised. Across the Piazza from the hotel is Bologna's central train station, which makes traveling easy. We took the train one day to Venice for the day, and also rode the train to Ravenna, which is where the cruise port is. The hotel staff was excellent, and everyone we encountered spoke English. Our room was quite nice, very clean, and surprisingly spacious. From the hotel, it is an easy walk to numerous restaurants, cafes, shops, and tourist attractions. We never felt unsafe anywhere we went in Bologna, and the locals are extremely friendly. Should we book another Mediterranean cruise, we would use Bologna as our "hub" again, and I would not hesitate to stay at the Starhotels Excelsior again.…
Read more
Date of stay: September 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Be sure to carry a few one Euro coins with you while you are out and about. You need them for...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Giorgio Mandruzzato, General Manager at Starhotels Excelsior
Responded 14 Nov 2022
Dear Guest, There is nothing better than to hear a guest's expectations of the hotel have been exceeded. Our team goes above and beyond every day to make sure we offer the best possible service. We want to make our guests stay memorable and enjoyable. We are so glad you enjoyed our facilities and our service. If you ever find yourself in Bologna again, we would be honored to have you back in the hotel! Take care and kindest regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked last minute and staff were so accommodating. Asked for ice in my room and it was there instantly. Location is right by the station and you can leave your bags before/after check out which is really useful. They will even bring your bags up to the room. Beds super comfortable and having a bath after days of hostel life was welcome!!
Read more
Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Giorgio Mandruzzato, General Manager at Starhotels Excelsior
Responded 24 Oct 2022
Dear Guest, There is nothing better than to hear a guest's expectations of the hotel have been exceeded. We are so glad you enjoyed our facilities and our service. If you ever find yourself in Bologna again, we would be honored to have you back in the hotel! Take care and kindest regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room and bathroom were a good size. Bed was comfortable. Despite hotel being busy, pleasantly surprised by minimal interior noise. Staff very friendly and helpful. Breakfast was extremely busy, and food was poor quality. Wish we hadn’t included it in the booking and eaten out instead. Shocked to discover it was 12 Euros per person if added after booking. Not value for money at all. Hotel really convenient for train station, however this area of Bologna is not pleasant.
Read more
Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Avoid this area of town unless you really need to be close to the station.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Giorgio Mandruzzato, General Manager at Starhotels Excelsior
Responded 24 Oct 2022
Dear Guest, Thank you for your feedback regarding your visit to Starhotels Excelsior. I am happy to see you appreciated the quality of our rooms and the comfort of our beds, but I am very disappointed to learn that your experience at breakfast did not live up to your expectations. Guest satisfaction is of paramount importance to us and we will therefore always endeavor to further improve our offering based upon your valuable feedback. I would welcome the opportunity to discuss your comments further, if you so wish. Please do not hesitate to contact me at the hotel. I hope I will have the opportunity to restore your faith in Starhotels. Kind regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Starhotel Excelsior is located directly across the street from the central train station, thus is very convenient for those arriving to Bologna by rail. It is also very easy to come in by car without having to battle the traffic of central Bologna and parking is very easy. The hotel is a 15 minute walk to the central square. The walk is pleasant day or night on streets lined with shops and restaurants. The area around central station is lively at any time and feels reasonably safe. The hotel itself is quite modern. Rooms are large and quiet despite its proximity to the bustle of the train station. The quality of the rooms and service is extremely good for the price.
Read more
Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Giorgio Mandruzzato, General Manager at Starhotels Excelsior
Responded 24 Oct 2022
Dear Guest, Thank you for sharing your review of our Starhotels Excelsior. I am delighted to learn that you had a very good experience here with us. I will share your kind words of appreciations with the team and we all look forward to the next opportunity when we can welcome you to the hotel. Kindest regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is an excellent hotel: businesslike, sleek look and our room was spacious and neat. The check-in was very friendly (although a bit on the slow side), and the breakfast buffet was -certainly by Italian standards- very extensive and of excellent quality. The location of the hotel is good too, especially for train travelers, as it is right opposite the station. There were some unsavory people hanging around in the area between the station and the hotel entrance in the evening, but that didn't bother us. The hotel is not too far from the city centre either. We will definitely come back here if we ever visit Bologna again!
Read more
Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Giorgio Mandruzzato, General Manager at Starhotels Excelsior
Responded 24 Oct 2022
Dear Guest, Thank you for taking the time to share your review of our Starhotels Excelsior. I am delighted to learn that your experience with us met your expectations. Naturally, I took particular pleasure in reading that you consider our Starhotels Excelsior to be your place to stay when you will get the chance to come back to Bologna. Thank you for your valuable feedback regarding our breakfast offering. I look forward to having the opportunity to welcome you once again at our Starhotels Excelsior. Kind regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great modern hotel with perfect location and parking (for extra charges). worth considering, highly recommended for couples or business. walking distance to centre of the city and two Towers. Staff is very friendly and helpful rooms are spacious with a great view
Read more
Date of stay: July 2022Trip type: Travelled on business
Room Tip: parking available on the back of the hotel for extra charge manage by external company
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Giorgio Mandruzzato, General Manager at Starhotels Excelsior
Responded 24 Oct 2022
Dear Guest, Thank you for sharing your review of Starhotels Excelsior. I was greatly pleased to read your comments regarding our great staff, overall quality of our hotel. I will share your words of appreciation with the team and we look forward to welcoming you again soon. Kind regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really terrible resturant i ordered a plate of tortellini and you can count them if there was more than 10 it was too much and sry it costed €16 stealing people incerdible waste of time never again this is not how to attract people and thats the worst serivce ever that i had
Read more
Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$116 - US$224 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
starhotels excelsior hotel bologna, starhotels hotel bologna
LOCATION
ItalyEmilia-RomagnaProvince of BolognaBolognaPorto
NUMBER OF ROOMS
193
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingSTARHOTELS EXCELSIOR: UPDATED 2023 Hotel Reviews, Price Comparison and 940 Photos (Bologna, Italy) - Tripadvisor
Frequently Asked Questions about Starhotels Excelsior
Which popular attractions are close to Starhotels Excelsior?
Nearby attractions include I Famosi Tortellini della Nonna (0.3 km), Porta Galliera (0.2 km), and Bar onda marina (0.5 km).
What are some of the property amenities at Starhotels Excelsior?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Starhotels Excelsior?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Starhotels Excelsior?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Starhotels Excelsior?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to Starhotels Excelsior?
Conveniently located restaurants include Mortadella Shop, Il Panino, and Buccia.
Are there opportunities to exercise at Starhotels Excelsior?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Starhotels Excelsior?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Starhotels Excelsior?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Starhotels Excelsior offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.