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About
#10 of 112 hotels in Bologna
Location
Cleanliness
Service
Value
Travellers' Choice
Hotel Commercianti: the fascination of the Middle Ages can be found in this historic hotel nestling in the shadow of the Basilica of San Petronio. The Hotel is located just off the main square and a few steps away from all the museums, monuments and the city's most exclusive shopping areas. As you can see from the plaques at the entrance, this was the original seat of the firs Municipality of Bologna (1116) and in 1250 it became the Headquarters of the prestigious "Compagna dell'arte dei Brentatori", the guild responsible for guaranteeing the quality of wine and its trasportation. In 2015 the Chambre of Commerce of Bologna conferred to our hotel a particular award for being in activity for over one hundred years.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Bicycles available
Babysitting
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Car park
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Airport transportation
Taxi service
Business Centre with Internet Access
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Shared bathroom
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Quiet
Languages Spoken
English, French, Italian
Location
100Great for walkers
Grade: 100 out of 100
289Restaurantswithin 0.5 km
186Attractionswithin 0.5 km
Contact
Via De' Pignattari 11, 40124, Bologna Italy
Name/address in local language
Getting there
Car HireSee all Bologna car hire
837Reviews9Q+A89Room tips
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I stayed at Art Hotel Commercianti in December with a friend, and it was honestly one of the best stays I ever had! The location could not be better, just above Piazza Maggiore and close to everything. The staff was really polite and welcoming, and the hotel itself was beautifully decorated. The breakfast was very rich and covered any preferences you might have, and the option to have it served it the room was very helpful for us. The room was spacious and comfortable and we had an amazing balcony with breathtaking views. Totally recommend it!
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Date of stay: December 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Proprietario at Art Hotel Commercianti
Responded 2 weeks ago
Grazie! Un saluto con affetto da Bologna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favourite
This was our first visit to Bologna and we picked this hotel for its central position . Anything you might want to do or visit in Bologna is within walking distance of this hotel . The rooms are really comfortable ,and the shower is excellent . The staff are really friendly and very helpful . Breakfast is very good and very plentiful. We will definitely be back and we wouldn’t hesitate to recommend this hotel .
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
Helpful
Response from , Proprietario at Art Hotel Commercianti
Responded 16 Feb 2022
Grazie per la bellissima recensione, siamo felici che vi siate trovati bene e che tornerete a trovarci. Vi aspettiamo!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family of 6 spent a couple nice nights at the “annex” of this hotel, which is a good block or so from the hotel itself. It was more like an apartment/VRBO type setting. The two rooms - which shared a common entry and then split into two separate apartments - were each large, spacious and featured a queen bed and large sofa bed in each. Perhaps the highlight of each were large walk-in showers of a scale not often found in Europe. Also for the ladies, the apartments included a fairly large hairdryer, and it was nice to avoid the adapter issue with that hairdryer. Only constructive note would be its probably time for new pillows. Slam dunk spots for a large family to get these adjoining rooms. I’ll add here Bologna itself was a bit of a revelation, with a ton going on around the location of this hotel.…
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Getting a taxi back to the hotel itself (located on a road that is not a through road off a square.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Proprietario at Art Hotel Commercianti
Responded 2 weeks ago
Grazie per la bella recensione che ci ha lasciato. Torni presto a trovarci con la sua famiglia!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
You can’t fault this hotel’s location, in the very center of Bologna. Is it a 4 star hotel, really not at all. The welcome from the reception staff is about as chilly as their rooms. I write this as I freeze in one of their annex rooms. Annex rooms ridiculous. If these rooms are offered to you go somewhere else - as quick as your wheely bag will go! Sad, sad rooms. Shocking especially as this is where we were out for our 4th night at the hotel. Honestly I would not stay here again. There’s lots of great boutique hotels in the city, find another.
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip: Do not even think of taking one of their Annex rooms. These are a complete sham. Not remotely a 4...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Proprietario at Art Hotel Commercianti
Responded 9 Dec 2022
Gentilissimo Ospite, non capiamo sinceramente il motivo della sua recensione così risentita. ha soggiornato più giorni in struttura prolungando lei il soggiorno senza chiedere alla reception, ma prenotando online secondo disponibilità. La prima volta che ha prolungato il soggiorno ha prenotato una Camera Classic e noi, per lasciarla nella camera dove aveva già soggiornato 2 notti, le abbiamo fatto un upgrade gratuito in Junior Suite. La quarta notte però ha prenotato un appartamento e non siamo riusciti a farla rimanere nella camera dove aveva soggiornato le tre notti precedenti. Se anzichè prenotare online avesse chiesto alla reception le avremmo potuto spiegare che si trattava di un appartamento e che non ci era possibile farle nuovamente un upgrade gratuito in Junior Suite. Inoltre ha fatto check in nell'appartamento in tarda mattinata senza farci presente che la soluzione non era a lei congegnale. Ha chiamato la reception solo dopo le ore 17 per lamentarsi della camera quando ormai ci era del tutto impossibile accontentare la sua richiesta di spostamento perchè l'Hotel era già al completo. Riteniamo di aver fatto il possibile per venirle incontro, ci dispiace che abbia recensito solo quello che lei reputa il lato negativo del suo soggiorno perchè se è rimasto con noi per 4 notti prolungando di 2 forse non siamo una struttura che merita un solo punto. Cordiali saluti da Bologna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely property. Rooms were clean and we found the staff to be very helpful. Breakfast was very nice with plenty of options as are most European breakfast buffets. Great location in Bologna, convenient to all points of interest.
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Date of stay: November 2022
Service
Sleep Quality
Room Tip: If you have mobility issues request a room that is on one level. We did have a suite and had to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Proprietario at Art Hotel Commercianti
Responded 5 Dec 2022
Grazie!!!! Un saluto da Piazza Maggiore!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful 44 room hotel, perfectly located on a side street off of Piazza Maggiore. Received great correspondence from the hotel before we left the US that included everything the hotel had to offer and the area plus instructions to hotel for our driver on entering Bologna (Bologna has restricted streets). The hotel has a lovely sitting area off of the lobby for guests to use and and a wonderful, large breakfast area one floor down that serves an excellent complimentary buffet breakfast with a large selection of hot and cold options. The staff at the restaurant is excellent and takes very good care of its guests. The same can be said for reception and housekeeping. The staff is wonderful! We stayed in a deluxe double room w/terrace that was decorated in keeping with the historic area of Bologna and had enough space for my husband and I. Although not large, the room was bigger than many rooms we have stayed in visiting Italy and even included a banquet to sit at for tea and coffee. I would not worry about getting a room with a terrace however. The terrace we had was very small and I think was only useful for guests who wanted to smoke. We never used it. We decided to stay in Bologna because we felt it would be a good base for daytrips in the Emilia Romagna region and it was! We visited Parma and Modena from here which are easily reached by car.…
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Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Proprietario at Art Hotel Commercianti
Responded 5 Dec 2022
Grazie per la bellissima recensione. Un saluto con affetto da parte di tutto lo Staff dell'Hotel!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice staff and clean rooms but sub-par AC and non-existent management to address issues. We arrived around 7pm and despite being promised an upgrade we were assigned their “nicest” room. Turned on the AC and went to dinner when we returned the room wasn’t cool, THEN they turned on the AC, waited another hour still not cool. Then they transferred us to three different rooms in 2 buildings with multiple flights of stairs, only the final room has barely functional AC. There was nobody to assist with luggage or help us locate the remote rooms (located in conventional apartment buildings). More importantly I asked to speak to the manager at least 4 times between that issue and then we checked out and nobody was made available or contacted me. Worst hotel experience we had after a month in Italy. AVOID.…
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: The parking is very difficult to find even with the detailed directions.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from , Proprietario at Art Hotel Commercianti
Responded 14 Nov 2022
Ci dispiace che non abbia apprezzato il suo soggiorno nel nostro hotel e gli sforzi della Reception per rendere il suo soggiorno il migliore possibile. Lei aveva prenotato una stanza Doppia Classic, gli upgrade li facciamo gratuitamente su base disponibilità, quindi solo se possibile e al suo arrivo non c'erano altre stanze di tipologia superiore oltre a quella a lei assegnata. Il Receptionista notturno ha tentato di venire incontro alle sue esigenze, ma essendo appunto sera tardi, tutte le camere dell'hotel erano già occupate e ha quindi potuto proporre solo appartamenti. Le ha fatto vedere diversi appartamenti e alla fine le ha dato un bellissimo luxury apartment che è l'equivalente di una suite in hotel per grandezza e costo. Se avessimo avuto altre soluzioni interne all'Hotel gliele avrebbe certamente proposte, cerchiamo sempre di venire incontro alle esigenze dei nostri Ospiti. Spechifichiamo però una cosa: la sua stanza non aveva nessun difetto, in Italia, secondo la legge del nostro Paese, la temperatura dell'aria condizionata non può andare sotto ai 25 gradi con una deroga di due. quindi ovunque in Italia non si può impostare l'aria condizionata sotto i 23 gradi centigradi. Noi per venirle incontro abbiamo abbassato ancora l'aria condizionata, ma essendo inizio novembre con 13 gradi esterni probabilmente la temperatura era ancora inferiore a quella impostata e quindi il condizionamento non ha prodotto alcun effetto. Siamo davvero spiacenti di non averla accontentata, un saluto da Bologna
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I completely agree with the previous reviewer. The reception staff had zero empathy or apparent willingness to engage in the most basic of interaction with customers. Page one of staff training: make people feel welcome. Our room was fine but dominated by an enormous TV completely out of keeping with the rather eccentric style. Despite us making it obvious we only drank Breakfast tea in our room, each day we were given all sorts of tea but breakfast tea. We also had to ask for milk. Not a big thing but perhaps it shows a basic lack of understanding of client base. The location is great and the breakfast ok, the staff there were at least more friendly.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from , Proprietario at Art Hotel Commercianti
Responded 14 Nov 2022
Vi ringraziamo per la recensione e faremo presente alla reception che avete trovato il personale del front office poco empatico. Per quanto riguarda il suo giudizio estetico sulla dimensione della TV non possiamo farci nulla: per scelta abbiamo deciso di mettere in tutte le camere smart TV di ultima generazione 50 e 55 pollici per dare un servizio di alto livello. Chiaramente TV grandi impattano sull'estetica della camera, ma del resto un TV piccolo sarebbe un disservizio considerato obsoleto per molti Ospiti. Per quanto riguarda le bustine di tea date in omaggio in camera dal kit bollitore, ci dispiace che non abbia trovato il tea di sua preferenza, ma chiamado il bar o la Reception saremo stati ben felici di accontentarla portando in camera quello che desiderava, latte fresco compreso. Un saluto da Bologna!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed four nights during a visit to Bologna in October 2022. We were in a junior suite. The hotel’s location was superb for exploring Bologna; everything we wanted to see and experience—sites, restaurants, etc.—was within easy walking distance (2-30 min.) of the hotel. We took a taxi from airport, which was easy and about 25 minutes; the hotel is about a 20 minute walk to the train station. The rooms are unique and decorated with art, as is the lobby. The hotel is unique and its decor feels authentic to the destination. The room was clean, and we were thankful for daily housekeeping service. However, the quality of sleep was less-than-expected. The mattress was extremely hard. The air conditioning (one reason we selected this hotel) only seemed to partially work; our room definitely did not cool to the temperature we set, and the room was hot in the evenings. Our suite was right above the lobby, and the “Muzak” played in the lobby was audible in our bathroom and bedroom from early morning (before 8am) through late at night (after 10pm). Attempting to sleep while having to listen to an odd mix of pop and opera was less-than-ideal, and I did not expect a four-star hotel to have this problem. The breakfast was fine—coffee prepared by staff and a nice buffet of cold cuts, cheese, yogurts, rolls, and lots of sweets. Staff assisting with breakfast were polite. We did not find the staff at reception particularly warm or welcoming; again, this was surprising for a hotel of this caliber. Check-in was efficient but not especially welcoming. As we entered and exited, staff rarely looked up from computers and/or acknowledged our presence. Requests were handled efficiently but without warmth. No interest was shown in our visit, experience, etc. Overall, average: great location; suitable but not outstanding rooms; efficient but not memorable service.…
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from , Proprietario at Art Hotel Commercianti
Responded 14 Nov 2022
La ringraziamo per la sua recensione, anche se avremmo preferito che ci dicesse le problematiche riscontrate immediatamente in modo da poter porre rimedio e rendere il suo soggiorno migliore. Per quanto riguarda l'aria condizionata in realtà funziona perfettamente, ma rispetta il limite della legge italiana. Per i materassi utilizziamo i memory foam della marca Dorelan, tutti nuovi e di ottima qualità, ma se ci avesse detto che per lei era troppo duro, avremmo messo un topper più morbido. Per quanto riguarda la Reception mi dispiace molto che l'abbia trovata poco accogliente, di solito gli Ospiti ci fanno i complimenti per l'efficienza e per la simpatia del nostro Staff, Reception inclusa. Speriamo di riavervi presto come Ospiti, un saluto da Bologna!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very pleased with the choice for this hotel based on Trip Advisors reviews. Beautiful property, very clean and location can't be beat. Just off Piazza Maggiore, where there is an abundance of restaurants and shopping. Beautiful breakfast buffet and room where it is served. Only drawback is not enough furniture to put your clothes. There was a nice walk in closet in our room but only 2 small drawers, so I l pretty much lived out of my suitcase for a week. 15 minute walk to Bologna Centrale to take trains to area which is what we did. Parma, Modena, Ravenna and Ferrara. Down the block from St. Petronio church, where for those not afraid of heights, in the back of church on left side is a lift for 5€ you can take the elevator (construction one) up to a staircase for an amazing view of the city. …
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from , Proprietario at Art Hotel Commercianti
Responded 18 Oct 2022
Grazie per la bella recensione, vi aspettiamo di nuovo a Bologna! Un saluto da tutto lo Staff
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$148 - US$276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
art hotel bologna
LOCATION
ItalyEmilia-RomagnaProvince of BolognaBolognaSanto Stefano
NUMBER OF ROOMS
38
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Frequently Asked Questions about Art Hotel Commercianti
Which popular attractions are close to Art Hotel Commercianti?
Nearby attractions include Compianto sul Cristo Morto (0.2 km), Portico di San Luca (0.1 km), and Piazza Maggiore (0.1 km).
What are some of the property amenities at Art Hotel Commercianti?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Art Hotel Commercianti?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Art Hotel Commercianti?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Art Hotel Commercianti?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Art Hotel Commercianti?
Conveniently located restaurants include The Gallery Pizzart Food & Drink, Ristorante San Pietro, and Corten.
Does Art Hotel Commercianti have airport transportation?
Yes, Art Hotel Commercianti offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Art Hotel Commercianti located near the city centre?
Yes, it is 0.2 km away from the centre of Bologna.
Are any cleaning services offered at Art Hotel Commercianti?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Art Hotel Commercianti?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Art Hotel Commercianti offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.