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Savoia Excelsior Palace - Starhotels Collezione

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Riva del Mandracchio 4, 34124, Trieste Italy
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About

#5 of 58 hotels in Trieste
Location
Cleanliness
Service
Value
Travellers' Choice
Savoia Excelsior Palace is a hotel of timeless charm that immediately evokes all the Mitteleuropean's splendor. It is not a coincidence that, when it opened in 1911, it was acclaimed as “the most important and luxurious hotel in the Austro-Hungarian Empire”. The hotel remains an emblem of the majesty, sophistication and peerless style that distinguished the first grand hotels at the end of the 19th century. A towering presence on the historic seafront just off the city center, with an impressive white façade gazing over the endless view of the Gulf of Trieste, Savoia Excelsior Palace makes an unforgettable first impression. But inside is where the magic really begins. The 144 rooms and suites have been recently restyled with a blend of classic elegance and contemporary details. Many offer breathtaking views of the beautiful panorama of the Gulf of Trieste, extending almost as far as the historic Miramare Castle. The Savoy Restaurant by Eataly offers a gourmet experience with creative cuisine and traditional local delicacies, accompanied not only by the finest wine labels but also by superlative seafront views. Nine bright, elegant meeting rooms accommodating up to 320 guests are available to host both private gatherings and business events; our Event Manager is at your service. From the Concierge to the 24-hour room service, from the Wi-Fi to the tranquil library, all the hotel’s amenities are selected and personalized to offer you an exceptional stay in unparalleled comfort.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Books, DVDs, music for children
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Paid public parking nearby
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Special diet menus
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Cable / satellite TV
Complimentary toiletries
Safe
Telephone
VIP room facilities
Wake-up service / alarm clock
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, French, Russian, Croatian and 2 more
Hotel links
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2193Reviews22Q+A100Room tips
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David I wrote a review Dec 2022
Powell, Ohio88 contributions73 helpful votes
So this hotel is exactly what you would expect from a Grand old hotel. I'm not going to go through a list of what it had and did not have. But very friendly staff and helpful. My big thing is staying at places that you actually remember, this is that kind of place. Sure, it may need some tlc here or there, but what hotel doesn't. Give me a totally unique place like this over brand new generic anyday. I would be remiss if I didn't also mention one factor that made this stay so great. Did I mention it was in Trieste! WOW, holy C---, what a great town. I was not expecting that, we went all over, Venice, Opatija, Dubrovnik, all good places, but Trieste is an absolute hidden gem, already planning my return:-)
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Date of stay: October 2022
Location
Service
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Room Tip: The rooms facing the port are not only great for scenery, but very quite as well.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Staff Concierge, Other at Savoia Excelsior Palace – Starhotels Collezione
Responded 4 weeks ago
Dear David I, We are extremely pleased to read your review and that we were able to make your stay so pleasant. Thank you for your preference. The central location of the hotel and the daily commitment of our team allow us to offer our guests a valuable experience. In the hope of being able to welcome you again in Trieste. Kind Regards The Reception
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FlyingClog wrote a review Aug 2022
Hoofddorp, The Netherlands110 contributions78 helpful votes
Hotel's Favourite
Stayed here after a last minute trip to Trieste and ended up staying an extra night we liked it so much. Turned up in Trieste with no reservation however the staff at the Savoia were extremely helpful offering a number of rooms and budgets. Parking was easy with no issues (valet parking EUR39 per day). The room for a city hotel was spacious and luxurious. Bed was queen size and very comfortable. Illy coffee machine although only once regular and one decafe capsule. The highlight was the balcony directly opposite the cruise ship terminal. Big balcony with table and chairs - perfect for enjoying breakfast and coffee - although the seagulls show no fear and are too quick to nab a croissant or two ! After checking out we took a boat to Muggia and it rained heavily. The staff allowed us to use the changing rooms in the gym to dry off and change. Although not the cheapest location in Trieste - I would recommend stretching if you can - you won't be disappointed.
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Date of stay: August 2022
Value
Cleanliness
Service
Room Tip: Take a room at the front of the hotel with a balcony - but watch out for the seagulls !
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Staff Concierge, Other at Savoia Excelsior Palace – Starhotels Collezione
Responded 23 Oct 2022
Dear FlyingClog, It’s a pleasure to read your kind words, but most importantly, we really thank you for dedicating some of your personal time to us. We really appreciate your kind words concerning our staff and hotel services and we are very happy to have contributed to make your stay in Trieste memorable. We certainly look forward to welcoming you back in our Savoia Excelsior Palace. Best regards, The Reception
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tilen K wrote a review Oct 2022
Maribor, Slovenia5 contributions6 helpful votes
Used to be 5-star hotel, now 4-star hotel at best. Savoia used to be one of the best hotels in the area, but my last stay was really disappointing. The hotel is still beautiful, but the service went from top class to terrible. Especially service at the breakfast is non existent, we had to call them to the table, clean our table by ourselves, also the breakfast is really poor, every day the same, no a-la-cart menu, to sum up maybe the worst breakfast I ever had in a 5-star hotel. What to say about the room, I stayed in every room they have, but the room I had this weekend was really tired, the floor was dirty, the furniture damaged…. Used to be my favourite hotel, with special place in my heart, now I am really disappointed and do not know if I will come back.
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Date of stay: October 2022Trip type: Travelled with family
Room Tip: If you are not expecting to much, you will be satisfied!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Staff Concierge, Other at Savoia Excelsior Palace – Starhotels Collezione
Responded 23 Oct 2022
Dear 891tilenk, Thank you for posting a review about your recent stay at our Savoia Excelsior Palace – Starhotels Collezione. We are happy that you were generally impressed with the hotel and we hope we can welcome you back in the near future so we can prove to you that we have taken your feedback on board and have made improvements to our service. Kind Regards The Reception
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ichabod777 wrote a review Sep 2022
Paris, France91 contributions90 helpful votes
I just completed a stay at the hotel. It is a grande dame in need of another shot of Botox. The good: The room was really a suite, with a sitting area and a sleeping area. The TV was excellent, the bed linens were nice. The bad: No washcloths in the room. No after shampoo conditioner in the room. The towels were threadbare. Breakfast was good with exceptions. Excellent juices, fruits, selection of breads, jams, etc. There were many sliced meats which I did not try. The cooked bacon was inconsistent. One morning, it was perfect. The other two mornings, it was quieter undercooked. Would I stay where again? Maybe, but I’d check out some other hotels, too.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Staff Concierge, Other at Savoia Excelsior Palace – Starhotels Collezione
Responded 23 Oct 2022
Dear ichabod777, Thank you for taking the time to share your feedback on Tripadvisor.com, following your recent experience with us. We appreciate and take into consideration any suggestions, comments and experiences as a way to improve Starhotels’ hospitality. Feedbacks are the key to improvement. We sincerely thank you for your time and hope to have the possibility to welcome you once again in Starhotels. Sincerely yours, The Reception
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lundi1704 wrote a review Aug 2022
London, United Kingdom47 contributions54 helpful votes
Stayed here for one night and thought it was pleasant. The service was good at reception and the room upgrade was good to a bigger room overlooking the port. The room was a good size and so was the bathroom. We didn’t have much time to sample the restaurant or other amenities like the gym so have not got not much to say on that. The breakfast was good. All thing I think that would make this a truly a good five star hotel would if we could have had a turn down in the room as we found the one bottle of water not enough between us. Otherwise we will come back for sure when next in Trieste
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Staff Concierge, Other at Savoia Excelsior Palace – Starhotels Collezione
Responded 12 Oct 2022
Dear Lundi1704, Thank you for your positive feedback on Tripadvisor.com. We are glad to hear that your experience at Savoia Hotel was positive and that our hospitality and service measured up to your expectations. We will share your comments with the rest of the team. We all hope to see you again very soon. Best regards, The Reception
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laura D wrote a review Aug 2022
Montclair, New Jersey4 contributions1 helpful vote
The Trieste Savoy Hotel has a beautiful, old-world charm. The rooms had luxurious details and furnishings, and we had one of the biggest, most decadent bathtubs I have seen in Europe or elsewhere. The lobby offered a charming bar and several seating areas. I highly recommend the full, self-serve breakfast--just what we needed to fill up before a long day of sightseeing.
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Review collected in partnership with this hotel
Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Staff Concierge, Other at Savoia Excelsior Palace – Starhotels Collezione
Responded 12 Oct 2022
Dear Laura D, Thank you very much for sharing your experience at the Savoia Excelsior Palace with us. One of our main aims is to make our guests feel welcome and comfortable and your words pay us back for our effort. We hope to have the pleasure of welcoming you back to the Savoia Excelsior Palace in the near future. Best regards, The Reception
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sergey C wrote a review Aug 2022
Moscow, Russia3 contributions2 helpful votes
We stayed one night 19-30 of August 2022, hotel was very-very good. But we have one issue. We left a car to hotel to park it (29€). After we pick up a car next day found the trails of a dog in our car today. The lady from reception didn’t know what to say.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Ask the hotel not to let garage assist to put his dog in your car, if you decide to park it at...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Staff Concierge, Other at Savoia Excelsior Palace – Starhotels Collezione
Responded 23 Oct 2022
Dear schudinov, It’s a pleasure to read your kind words, but most important, for dedicating some of your personal time to us. We are very happy to have contributed to make your stay in Trieste memorable. We do however apologize if the reception staff did not measured up your expectations. We will share your comment with the front house manager in order to improve our hospitality service. Kind Regards The Reception
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Su C wrote a review Aug 2022
Barcelona, Spain76 contributions24 helpful votes
This hotel is a pearl! Perfect design, decoration, service and an incredible breakfast in an amazing spot, with great views. We have been enjoying the superior room with sea view, and the quiet atmosphere together with the quality of the rooms made our stay memorable. Close to the hotel, many great restaurants and walking distance from top attractions. Highly recommendable!
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: The valet service for the car parking is absolutely worth it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Staff Concierge, Other at Savoia Excelsior Palace – Starhotels Collezione
Responded 23 Oct 2022
Dear 439suc, We really appreciate your positive review about our Hotel. We are pleased to know that our service lived up to your expectations. Looking forward to welcoming you again in our Starhotels Savoia Excelsior Palace. Best regards, The Reception
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anand R wrote a review Aug 2022
Farnborough, United Kingdom19 contributions4 helpful votes
Not much to write here. Nice staff, great room, great location. Breakfast was good too. Lots to choose from. Didn’t have lunch or dinner as I was on business so had to cater for all. I chose a superior room not beach facing but at the side of the hotel still had a view if I looked out of the window.
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Date of stay: August 2022Trip type: Travelled solo
Room Tip: There’s a really good place behind the hotel for gelato
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Staff Concierge, Other at Savoia Excelsior Palace – Starhotels Collezione
Responded 23 Oct 2022
Dear anandr95, We would like to thank you for your positive review. We look forward to welcoming you again in our Starhotels Savoia Excelsior Palace in the near future. Yours faithfully, The Reception
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
R_Journey wrote a review Aug 2022
171 contributions115 helpful votes
Check in was a disaster. I was left outside the front of the hotel with my luggage for a good 15 minutes upon arrival. This was despite notifying staff that I’d like to check in but needed help with my cases. When the porter (who I asked for help) did arrive with a luggage trolley, he passed me without any acknowledgment and went straight to help a couple WHO JUST ARRIVED in their Range Rover. Within seconds of their arrival. Truly disgusting. When I eventually did get help with my luggage, my cases were left outside on the luggage trolley unattended for some time. When they were brought into the reception area up a ramp, one of my bags fell off the trolley and some of its contents rolled down the street. The staff just watched this happen, placed the items back in the bag and didn’t even apologise to me as they passed or acknowledge what had happened in the slightest. On the whole, the staff at the hotel were miserable and rude. The male receptionist especially, who went as far as to outright refuse to give us any restaurant recommendations. A smile would’ve been nice too now that I think about it. When I made my way up to the room, I noticed that the floor that I was on was probably reserved for conferences most of the time. The fact that these conference rooms were left open indicated to me that there is absolutely no shape to this hotel. The hotel also generally felt empty and the open conference rooms on my floor added to this feeling a great deal. The room itself was good. Spacious and the balcony with its view of the port was awesome. However, I’ll note a few issues I had with the room. There was no water in the room which after a long journey on the train, was sorely needed. Now that I think about it, water really should’ve been offered upon check in. Another failing of the reception area. There was also an empty box of tissues in the bathroom and there was no toilet paper. Careless. I also requested more towels and having waited an hour, nothing. I called again and asked for 4 towels. I received 3 and 2 were dirty. Really poor. Breakfast was nothing to write home about either. The only thing of note that I could say really is that the tea was terrible. Additionally, at check out we were charged for drinks at breakfast that we didn’t order or receive. The receptionist that morning was adamant that we had received these drinks. I have to say that the only kind and polite member of staff had to be the barman. Potentially good hotel with no shape whatsoever.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Staff Concierge, Other at Savoia Excelsior Palace – Starhotels Collezione
Responded 23 Oct 2022
Dear Re_Journey, Thank you for taking the time to advise of your recent stay at Savoia Excelsior Palace. We are sorry to hear about your unfortunate experience. That was truly not our intention. Whilst an apology will not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We totally understand the points you mentioned in your review and we assure you that this is a level of service not acceptable that will be addressed with the concerned department. We have also added a note in your guest profile to ensure it will not happen again in the future. We really appreciate your feedback and hope you will give us the chance to welcoming you back at the Savoia Excelsior Palace. Kind regards, The Reception team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$135 - US$175 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
starhotels savoia excelsior palace hotel trieste, starhotels savoia excelsior palace trieste
LOCATION
ItalyFriuli Venezia GiuliaProvince of TriesteTrieste
NUMBER OF ROOMS
144
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SAVOIA EXCELSIOR PALACE - STARHOTELS COLLEZIONE (S̶$̶1̶8̶9̶) S$167: UPDATED 2022 Hotel Reviews, Price Comparison and 1,970 Photos (Trieste, Italy) - Tripadvisor

Frequently Asked Questions about Savoia Excelsior Palace – Starhotels Collezione
Which popular attractions are close to Savoia Excelsior Palace – Starhotels Collezione?
Nearby attractions include Museo Revoltella (0.3 km), Molo Audace - Già "Molo S. Carlo" (0.3 km), and Palazzo del Municipio (0.2 km).
What are some of the property amenities at Savoia Excelsior Palace – Starhotels Collezione?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Savoia Excelsior Palace – Starhotels Collezione?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Savoia Excelsior Palace – Starhotels Collezione?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Savoia Excelsior Palace – Starhotels Collezione?
Conveniently located restaurants include Gelato Marco, Home Sapore di Casa, and Ciò che piace RistorArte.
Are there opportunities to exercise at Savoia Excelsior Palace – Starhotels Collezione?
Yes, guests have access to a fitness centre during their stay.
Does Savoia Excelsior Palace – Starhotels Collezione have airport transportation?
Yes, Savoia Excelsior Palace – Starhotels Collezione offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Savoia Excelsior Palace – Starhotels Collezione located near the city centre?
Yes, it is 0.3 km away from the centre of Trieste.
Are any cleaning services offered at Savoia Excelsior Palace – Starhotels Collezione?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Savoia Excelsior Palace – Starhotels Collezione?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Savoia Excelsior Palace – Starhotels Collezione offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.