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Best Western Plus City Hotel

CancelonUS$98*
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#5 of 91 Hotels in Genoa
Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$135*
US$98*
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Best Western Plus City Hotel
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1,232 Reviews from our TripAdvisor Community

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Showing 341: English reviews
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Melbourne, Australia
Reviewed 2 weeks ago via mobile

We speak Italian English and Spanish so language isn't the barrier. When asked for a recommendation for a restaurant that was gluten free we were sent to two restaurants that had NOTHING on the menu that was gluten free. Also when we checked in the room had not been cleaned and a argument followed in Italian amongst the staff about...

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Helpful?
Thank Al F
Hotel_Direzione, Responsabile relazioni con la clientela at Best Western Plus City Hotel, responded to this review

Dear Al F, first of all we would like to thank you for choosing our Hotel for your stay in Genoa. We are glad you appreciated our cleaning, our breakfast and our position, but we are very sorry about the title of your review that we really don’t understand! Our staff speaks fluent English, French, German and Spanish. Upon arrival...

Luxembourg
HOTEL’S FAVOURITE REVIEW
Reviewed 21 April 2017 via mobile

Another business trip to another town and hotel Had made the reservation and arrived. All ok only question if I wanted Parking. 25,- euro per day - well a lot of money but the car was locked away inside Staff very friendly. My room 625 with a nice terrace with view over the roof tops of Genoa Very close to...

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Helpful?
Thank Bo H
About Hotel's Favourite Review
China
Reviewed 3 weeks ago via mobile

Due to the recommendation of people in Genoa I stayed at this hotel for 3 nights. It's centrally located to shops, a five minute walk to the metro and close to several restaurants. All tourist areas are easily accessed and a downhill walk of about 10 minutes or so takes you down to the water front. Service at the hotel...

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Thank Goingnutsinchina
Reviewed 4 weeks ago via mobile

Very close to the city center, Piazza De Ferrari is just around the corner. The breakfast was quite good, good value for money. The car park is not in the Hotel but quite close and it costed us 25€ per day. We were quite pleased with our stay.

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Helpful?
Thank MushyMikro
Birmingham, United Kingdom
Reviewed 26 March 2017 via mobile

I struggled with whether to give this hotel a three or a four. It is a nice hotel, very modern, good sized rooms (well ours was), clean, nice staff and in a great part of town. Close to everything and right amongst the most expensive shops. My issue was the room was quite noisy in two ways; on one night...

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1Thank HemeraBirmingham
England, United Kingdom
Reviewed 5 January 2017

We booked a night here on our way through Europe and were pleasantly surprised by both the standard of room and the welcome by reception staff despite arriving at ridiculous o'clock in the morning. The room was a really good size and the bed and bedding was better than the usual BW UK fare. Breakfast was an interesting mix of...

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Thank cmw32
Bourne, United Kingdom
Reviewed 3 January 2017

For my review bias, for the last 13 years I have stayed approximately 100 nights a year in the Intercontinental / Holiday Inn Group chain and approximately 10 nights a year in the Best Western chain. I have stayed on and off at this hotel over the last 10 years Last date of stay = 18-20th December 2016 My ongoing...

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1Thank theresaheadinit
Ellisville, Mississippi
Reviewed 24 December 2016

A lot difficult to find, but the best location! We made reservations for our car and confirmed days before we got there. No issues with the car. Clean rooms. There was a special going on for breakfast at an additional $1pp. OMG. THE BEST breakfast that we have ever had at a hotel and that includes 5 star hotels in...

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1Thank GraceST
Reviewed 22 November 2016 via mobile

We visited with a group of dentists attending a course in Genoa. The location is amazing near the center, 1 min walk from the piazza del Ferrari and the metro station. Breakfast is good. Staff is very helpful. Rooms are clean.

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Thank Francoise A
Reviewed 4 November 2016 via mobile

This Hotel is on a good location near the city centar and has all we needed during our 2 nights stay. Breakfast is very good, internet is also good and staff in hotel is friendly. Genova is also nice city worth a visit especially with kids..we recommend this hotel to everyone.

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Helpful?
Thank Milica K

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The elegant 4 star Best Western Plus City Hotel in Genoa is located in the heart of downtown, just 200 meters away from the Palazzo Ducale, very near the Aquarium and other tourist attractions. The City Hotel is very much appreciated due to the courtesy of its personnel and the high quality of the services offered: a breakfast full of fresh, genuine products; no compromises when it comes to cleanliness and hygiene; a cocoon-like, new and fresh environment… all make our guests feel particularly comfortable during their stay. The City Hotel’s success is based on a philosophy of hospitality centered on the ideas of satisfying our guests’ 5 senses, commercial transparency and respect for the environment. The results are satisfied clients that return often and gladly recommend the City Hotel to others. ... more   less 

Additional Information about Best Western Plus City Hotel

Address: Via di San Sebastiano 6, 16123, Genoa, Italy (Formerly BEST WESTERN City Hotel)
Region: Italy > Liguria > Italian Riviera > Genoa > Piccapietra
Price Range: $131 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus City Hotel 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Genoa
Genoa Best Western
Hotel Style:
#2 Spa Hotel in Genoa
#4 Romantic Hotel in Genoa
#4 Luxury Hotel in Genoa
#4 Green Hotel in Genoa
#5 Business Hotel in Genoa
#7 Family Hotel in Genoa
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus City Hotel staff and other travellers.
27 questions
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Mumbai (Bombay), India
Eden Prairie
over a year ago
St. John's, Canada
over a year ago

See all questions (27)

Questions? Get answers from Best Western Plus City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms higher up are much better”
  • Room 621
  • Room 621
  • Room 621
theresaheadinit, 3 Jan 2017 | Read review
“Top Floors are very quiet”
  • Waiting for our vehicle to be brought from the underground Car Parking
844MikeM, 14 May 2016 | Read review
“Book the suite on the 8th floor, amazing city and port views. It's worth the extra money.”
Mirto56, 24 Mar 2016 | Read review
“if you can afford, ask for a larger room”
MGrazia13_13, 1 Mar 2016 | Read review
“King or queen room”
FredCerutti, 24 Feb 2016 | Read review
5 of 5
Cancelon
US$98* /night
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Expedia.comUS$100
Hotels.comUS$100
HotelQuicklyUS$135
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*Disclaimer
Prices are for 1 room, 2 adults
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