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Hotel Excelsior San Marco

Hotels.comUS$108*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$117*
US$108*
US$112*
US$117*
US$108*
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Hotel Excelsior San Marco
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672 Reviews from our TripAdvisor Community

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Showing 304: English reviews
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Port Elizabeth, South Africa
Reviewed 3 days ago NEW

Stayed for a few days including a weekend. Wonderful location, close to the new city as well as the old city, Citta Alta. The rooftop restaurant is spectacular. The room was comfortable, and clean. I can recommend this hotel.

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Helpful?
Thank Tersia608
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Hotel Excelsior San Marco, responded to this review

Dear Mrs Tersia608, Thanks for staying with us. We work hard to make our guests happy and appreciate your lovely review . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Lisburn
Reviewed 1 week ago

The San Marco is a short walk from the tram station so is well located for touring the new town in Citta Basa and the old town in Citta Alta. On arrival staff were friendly and helpful. The lobby area was bright and modern but bedrooms were a bit dated, although comfortable. Breakfast was a self service buffet which could...

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Helpful?
Thank SeaMist6
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Hotel Excelsior San Marco, responded to this review

Dear Mr SeaMist6, I would like to thank-you for being our guest . I am sorry that your experience did not meet your expectations about your romm, please allow me to express my sincerest apologies. Looking forward ti giving welcome again for another chance in our superior or de luxe room. Thank-you in advance. With my best regards, GM Hotel...

Reviewed 1 week ago via mobile

Stayed here for 3 nights, and found the Hotel excellent. Friendly and helpful staff; really clean; comfortable bed; comfortable travel cot for our toddler; shutters for the balcony so room was pitch black at night; good soundproofing; Good selection at breakfast especially for vegan and gluten free; Airport bus stops outside; 3 minute walk to fununcular train to citta alta;...

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Helpful?
Thank OSheaGuevara
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Hotel Excelsior San Marco, responded to this review

Dear Mr/Mrs OsheaGuevara, Thanks for staying with us. We work hard to make our guests happy and appreciate your lovely review. We appreciate your compliments to our Staff and for our rich Breakfast. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Istanbul, Turkey
Reviewed 1 week ago

This hotel is well positioned in Bergamo for getting about the region,the staff were very helpful and pleasant there was also agood choice at breakfast but one down side this hotel does not have a swimming pool

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Helpful?
Thank 811Bob
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Hotel Excelsior San Marco, responded to this review

Dear Mr 811 Bob, Thanks for staying with us. We work hard to make our guests happy and appreciate your review and your suggestion . We are sorry for the swimming pool , we haven't in Hotel but we have a special rate at Iclub at two meters from the hotel and they have also a nice pool. We look...

Antarctica
Reviewed 2 weeks ago

Nice hotel in the heart of Bergamo. Checked-in the first night and they were completely full for parking. Had to park blocks away and walk up. Not much help with the luggage, too. But they redeemed themselves on the second day. The room is very "usual" for a European four star (three star in North America). Not sure I'd stay...

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Helpful?
Thank JWHammer
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Hotel Excelsior San Marco, responded to this review

Dear Mr JWHammer, I would like to thank-you for being our guest. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies and I'm very sorry if our park was fully booked in your first night, but fortunately we have a pubbic parking in the immediate vicinity to a few meters,...

Modiin
Reviewed 3 weeks ago via mobile

We stayed there one night. The room was not big, but clean and comfy. The breakfast was excellent and the view on the walls of old town and old town itself - unforgettable. Very close to old town. We enjoyed evening visit to old town, but it was really empty - at 8 pm almost nobody there.

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Helpful?
Thank Vladimir C
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Hotel Excelsior San Marco, responded to this review

Dear Mr Vladimir, Thanks for staying with us. We work hard to make our guests happy and appreciate your review and your suggestion . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Athens, Greece
Reviewed 23 April 2017

The hotel is located at an ideal location close to the cable car for the old city of Bergamo and the new city. Is a hotel landmark that is close to everything. On the other hand this hotel, could do with some renovation in the rooms. The rooms despite the nice view are with date furniture. The staf are formal...

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Helpful?
Thank Georgios T
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Hotel Excelsior San Marco, responded to this review

Dear Mr Georgios T, I would like to thank-you for being our guest. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. May we please ask you to indicate us in which situation you have found that the staff ? At Hotel Excelsior San Marco, we strive to provide a...

Reviewed 17 April 2017

We stayed in Bergamo for one night, and it was an amazing surprise - also in part with our stay at Excelsior Hotel The hotel is amazingly located in Citta Bassa next to great restaurant. The area of the hotel is open, and there plentiful parking around. Note that the hotel offers paid parking, although in my opinion, it's a...

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Thank Niv B
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Hotel Excelsior San Marco, responded to this review

Dear Mr/Mrs Niv B, Thanks for staying with us. We work hard to make our guests happy and appreciate your lovely review , your compliments and your suggestion . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Arroyo de la Miel
Reviewed 31 March 2017

A lovely place, well worth a visit. We found it a tad expensive compared to where we live in Spain but Italy in general is not cheap so we knew that before we travelled. Some lovely places to visit, especially the upper old city - we got there via 2 x cable trains and the views were breathtaking. The people...

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Helpful?
Thank Hincha
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Hotel Excelsior San Marco, responded to this review

Dear Mr/Mrs Hincha, Thanks for staying with us. We work hard to make our guests happy and appreciate your review . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Amsterdam, The Netherlands
Reviewed 28 March 2017

There's nothing exceptional about the hotel in looks, facilities or location but it's very comfortable and the location between station and old center is ideal. Double room overlooking the street has nice balcony, very comfortable bed and large bathroom. Free wifi was very speedy. The coffee maker in the room is a nice touch in the morning.

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Helpful?
Thank Albert S
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Hotel Excelsior San Marco, responded to this review

Dear Mr Albert S, Thanks for staying with us. We work hard to make our guests happy and appreciate your review . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Roof Garden Restaurant
Roof Garden Restaurant
Cuisines: Italian, Seafood, Mediterranean, European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the central residential area of Bergamo, Hotel Excelsior San Marco offers its Guests ideal reception and atmosphere for any kind of stay. The Hotel distinguishes itself for its refined cordial service, enhanced by the beauty and convenience of its position. Facing an elegant square with a garden, far from the traffic yet very near the most exclusive streets of the city, Hotel Excelsior San Marco is a few steps away from the suggestive funicular that goes to the historical Upper Town inside the Medieval Walls. Provided with a Congressional Center with a multi-functional hall, it offers excellent personalized services for conferences, meetings and events with ensured success. Free WiFi Internet in the entire structure. Free Sky Vision Gold package in all the rooms. SHARED LOUNGE/TV AREA available with UEFA CHAMPIONS LEAGUE/premium - FREE ... more   less 

Additional Information about Hotel Excelsior San Marco

Address: Piazzale della Repubblica 6, 24122 Bergamo, Italy
Region: Italy > Lombardy > Province of Bergamo > Bergamo
Price Range: $135 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Excelsior San Marco 4*
Number of rooms: 163
Reservation Options:
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Also Known As:
Excelsior San Marco Bergamo
Hotel Style:
#3 Business Hotel in Bergamo
#4 Family Hotel in Bergamo
#6 Romantic Hotel in Bergamo
#7 Luxury Hotel in Bergamo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Excelsior San Marco staff and other travellers.
6 questions
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Questions? Get answers from Hotel Excelsior San Marco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with view of old city”
811Bob, 18 May 2017 | Read review
“Ask for a renovated room with view at the old city!”
GeorgiosT185, 22 Apr 2017 | Read review
“Prefer a room in a higher floor, facing Citta Alta. It's the best part about Bergamo”
47nivb, 17 Apr 2017 | Read review
“We just had a standard room as we were only on a short break.”
Hincha, 31 Mar 2017 | Read review
“Overlooking the main street”
alberts956, 28 Mar 2017 | Read review
5 of 5
Hotels.com
US$108* /night
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Booking.comUS$112
Orbitz.comUS$108
CancelonUS$117
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*Disclaimer
Prices are for 1 room, 2 adults
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