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Excelsior San Marco Hotel

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Excelsior San Marco Hotel
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635 Reviews from our TripAdvisor Community

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Showing 291: English reviews
Reviewed 10 November 2016 via mobile

Decent hotel with good location in Bergamo. The hotel has seen its better days and should benefit from an renovation / update. Hotel room extremly hot and I had a hard time to sleep. No chance to set the air condition. Big parking just outside was convinient.

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Helpful?
Thank Gbgpatrik
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mrs Gbgpatrik, we are very sad that the stay was not up to your expectations. We hope to have another chance. Best Regards Hotel Excelsior San Marco

Drogheda, Ireland
Reviewed 9 November 2016

Arrived at the Hotel Excelsior San Marco on Oct 31st stayed until November 4th . The hotel itself was a gem of a find . There were three in our party we occupied rooms 407 and 406 . Rooms excellent and the view from these rooms , both day and night was spectacular. The Hotel itself is situated just a...

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2Thank Mary L
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mrs Mary L Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your compliments. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Tralee, Ireland
Reviewed 7 November 2016

This is a lovely hotel in a superb location for the Citta Alta. The hotel is immaculately clean, I have never seen a hotel so clean, the delux rooms are great and the room is very cosy and comfortable and spotless. The staff at the front desk could not be more helpful, especially the young gentleman with the glasses( sorry...

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Helpful?
Thank kmurphy479
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr/Mrs Kmurphy479 Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your suggestion to improve the customer satisfaction. We look forward to giving welcome again. ( with a nice panoramic table at the Roof Garden Restaurant) Best Regards Hotel Excelsior San Marco

Antwerp, Belgium
Reviewed 1 November 2016 via mobile

Nice hotel with great breakfast, warm, cold... Ideally situated getweeën the old town and the newer part of the city. The funiculare is only five minutes away. If you come with your own car, there is a car park in front and below the hotel.

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Thank MarcBerchem
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr MarcBerchem Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Turku, Finland
Reviewed 26 October 2016

This hotel provides excellent service. It is very well located wrt to Città Alta and public transportation. The top floor restaurant overlooks the old town and is particularly recommended in the evening.

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Thank Hannu N
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr Hannu N Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Krakow, Poland
Reviewed 26 October 2016

It is very good hotel in interesting location (city center), not far from train/bus station, shopping area and old city center (Citta Alta). The breakfast was ok, however I was surprise that the choice of vegetables is so small (only tomato and cucumber). I expect also good ham (prosciutto crudo, e.g. Parma ham), but it was only in one day,...

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Thank 839tomasz
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr 839tomasz, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

London, United Kingdom
Reviewed 17 October 2016

Nice location - close to key sites, great staff, rooms and bathrooms are clean and comfy albeit have a feel of being a bit dated. The overall value for money spent was pretty good. Will definitely recommend it for people who come for a short visit to Bergamo.

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Thank PetrVM
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr PetrVM Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback . We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Liverpool, United Kingdom
Reviewed 15 October 2016

This hotel is worth its 4 star rating and the entrance hall is stunning and the restaurant is exceptional with a view over the old town I found the only thing that let this hotel down was the room itself the hotel and the room didn't match and we felt let down as it just didn't match. It was a...

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Thank colinmc71
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr cOLINMC71 Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your suggestion to improve the customer satisfaction. We look forward to giving welcome again in a new room. Best Regards Hotel Excelsior San Marco

Reviewed 11 October 2016 via mobile

Situated just below Bergamo Alta with a great view of Alta and easily walkable to the town below or to Alta. The room was quiet and the breakfast is superb! It was the best breakfast offered in our 3 weeks in Italy! The staff is friendly and parking is available for a fee on the premise. I would recommend this...

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Thank Ashley C
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

Dear Mr Ashley C, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback and your compliments. We look forward to giving welcome again. Best Regards Hotel Excelsior San Marco

Swieqi, Malta
Reviewed 10 October 2016 via mobile

This hotel is very well located as it is in Bergamo basso but very close to the funicular to Bergamo alta. I booked a double as it looked quite impressive on the booking site. What however hit me as I entered the hotel (and more so the bedroom) is that it is aged and a refurbishment is well overdue. The...

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Thank Jean G
ExcelsiorSanMarco, Responsabile relazioni con la clientela at Excelsior San Marco Hotel, responded to this review

dear customer, we are very sad that the stay was not up to your expectations. We tried to do our best but clearly we did not succeed. We hope to have another chance. Best Regards Hotel Excelsior San Marco

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Excelsior San Marco Hotel

Address: Piazzale della Repubblica 6, 24122 Bergamo, Italy
Region: Italy > Lombardy > Province of Bergamo > Bergamo
Price Range: $136 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Excelsior San Marco Hotel 4*
Number of rooms: 163
Reservation Options:
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Also Known As:
Excelsior San Marco Bergamo
Hotel Excelsior San Marco
Hotel Style:
#3 Business Hotel in Bergamo
#4 Family Hotel in Bergamo
#6 Romantic Hotel in Bergamo
#7 Luxury Hotel in Bergamo
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Questions & Answers

Here's what travellers have asked, with answers from Excelsior San Marco Hotel staff and other travellers.
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Questions? Get answers from Excelsior San Marco Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room with old town view”
 of 5 bubbles SimonBangorNI, 5 Feb 2017 | Read review
“If possible choose another hotel!”
 of 5 bubbles vs-versus, 5 Jan 2017 | Read review
“Room was th view of CItta Alta”
 of 5 bubbles 599deborahs, 14 Dec 2016 | Read review
“If you need a parking, consider hotel's own parking lot (outdoors and indoors available). The close-by public parking is less convenient”
 of 5 bubbles aozh, 24 Nov 2016 | Read review
“Room 406 is a large corner twin stunning views, two windows and balcony. Room 407 is a large room , stunning views especially at night .”
 of 5 bubbles 523maryl, 9 Nov 2016 | Read review
5 of 5