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Sheraton Lake Como Hotel

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Sheraton Lake Como Hotel
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299 Reviews from our TripAdvisor Community

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Showing 170: English reviews
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Long Island, New York
Reviewed 2 days ago NEW

We stayed for three nights, two weeks ago. The hotel has large rooms and, even though it is not on the Lake, it is relatively close and the rooms have nice mountain views. The bar area in the hotel is pleasant. The staff did try to be helpful, but they seemed, for the most part, young and inexperienced. That is...

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Helpful?
Thank threeamigas
Baldwin, New York
Reviewed 3 days ago NEW

A beautiful hotel, amazing grounds. Outside pool and jacuzzi were beautiful. Service was fabulous. Loved the steam room, sauna and indoor jacuzzi. Location was within walking distance to catch the water taxis. Not too much right by the hotel, but a nice walk to get a bite to eat if you don't want to eat at the hotel. Comfortable beds....

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Thank todokomo
Plymouth, Michigan
Reviewed 4 days ago NEWvia mobile

Staying at Sheraton Lake Como after a Viking Cruise on a post cruise extension. The check in went well since there was assistance from the Viking crew. The rooms are in need of some TLC. Our room faced a noisy industrial park on the back of the hotel. Absolutely no air flow in the room and had to open the...

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1Thank Vyvian G
Chiara D, Guest Relations Manager at Sheraton Lake Como Hotel, responded to this review

Dear Mrs Vyvian, thank you for taking the time to share your recent experience through TripAdvisor. We take matters such as these very seriously. As a valued Guest, please, rest assured that your comments have been shared with the housekeeping and front desk teams in an effort to improve our service. Thank you again for your time and wish you...

Reviewed 4 days ago NEWvia mobile

A Great hotel at a very beautiful place. The services and the great room was perfect. We have also a great meal at the restaurant. If you visit the hotel test and enjoy the fish, I have never eat a better one.

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Helpful?
Thank Thomas K
Chiara D, Guest Relations Manager at Sheraton Lake Como Hotel, responded to this review

Dear Thomas K, thank you for sharing your experience at the Sheraton Lake Como Hotel through TripAdvisor. As a valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for your time and come visit us again soon! Sincerely, Chiara De Santis Guest Relations Manager...

Tel aviv
Reviewed 1 week ago via mobile

Excellent place not big hotel but first class with all the facilities one can ask for rooms are big with huge beds and led screen Bathroom is big elegant with big shower Minibar and kettle included Public spaces are element and modern restaurant is on high quality and the grounds are big well kept with a huge pool Easy to...

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1Thank Gideon L
Los Angeles, CA
Reviewed 2 weeks ago via mobile

While the rooms may be nice, as per the typical Sheraton standard, the location and staff couldn't be worse. The hotel is located literally in the middle of nowhere. There are no restaurants, cafes, or shops. It is away from the lake. The town nearby is is a 20 minute walk on an ugly, busy street. And the town itself...

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Helpful?
Thank aquacrystl
Chiara D, Guest Relations Manager at Sheraton Lake Como Hotel, responded to this review

Dear Aquacrystl, thank you for your time and your comments. We are sorry your stay at Sheraton Lake Como and in the area around caused you some discomforts. We have already discussed your useful notes with all our staff. We are also sorry you didn't experience our very rich Buffet Breakfast and our 2 Restaurants: the Mediterranean dishes of GUSTO...

Reviewed 2 weeks ago via mobile

This is the view from our room of an industrial site, very unappealing and not relaxing at all. Could have stayed on the M25 around London. Not the views you see in the brochure. When I asked to move they said all the views are like this. Such a shame.

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Thank Sanjay B
Chiara D, Guest Relations Manager at Sheraton Lake Como Hotel, responded to this review

Dear Mr Bhandari, first of all thank you for the time writing your comments. We are very sorry for your not very relaxing experience and cause, being fully booked, we were able to change the room only from the third night. Sheraton Lake Como has more than 75 bedrooms with a very nice swimming-pool and park view and we do...

Helsinki
Reviewed 2 weeks ago

Nice, reasonably new hotel. 10 min drive from Como center to the direction of Cernobbio. The hotel is fine. Rooms clean and functional. There is a large lawn / park in front of the hotel with a nice looking pool. However, on the the back and sides of the hotel are limited to an old industrial area, which is quite...

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Thank travelerHelsinki
Reviewed 2 weeks ago via mobile

This hotel is reallt bad the only good thing is the wifi the rest is terrible in our room the water is yellow the lights keep flashing our bedsheet was stained what i think was blood i defintely dont recommend going there its one of the worst shertons i ever visted never go to it if you want go have...

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Thank Rashed a
Chiara D, Guest Relations Manager at Sheraton Lake Como Hotel, responded to this review

Dear Mr. Rashed, thank you for the feedback and for your time posting the comments. We are very sorry for the discomforts you experienced during your stay. We assure you all the procedures have been followed: the led flashing lamp replaced and the bedsheets stained by the excoriation in the kid leg, immediately changed. It can rarely happen water is...

Chicago, Illinois
Reviewed 4 weeks ago

This hotel is bout 45 minutes from Milan- a little island in itself that has loads of fun activity. we were a family of 7 that travelled and form check in the service was exquisite. Stefano was extremely helpful and the hotel in itself was clean and spacious. Nissy from the club lounge also was spectacular and all in all...

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Thank ssalisu
Chiara D, Responsabile relazioni pubbliche at Sheraton Lake Como Hotel, responded to this review

Dear Mrs Salisu, we do thank you for your kind comments and for rating your stay at Sheraton Lake Como as excellent. We will definitively share your comments with Stefano, Nissy and the entire team, that will be highly motivated by your words. Once again thank you for selecting our Sheraton Lake Como. We very much look forward to your...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Set in a large park on the shores of Lake Como, Sheraton Lake Como Hotel features an outdoor seasonal pool, a free gym, and a wellness area. Cernobbio is 1.5 km away. The Sheraton Lake Como Hotel is just a 5-minute drive from the Lago Di Como exit of the A9 Motorway and the Swiss border. Como is easily reached by car or ferry. The air-conditioned rooms are spacious and elegantly furnished. All feature a minibar and a flat-screen TV with satellite channels. Some rooms have a marble bathroom and parquet floors. Breakfast at this 4-star hotel is a sweet and savoury buffet that includes freshly baked bread and pastries, and a selection of organic food. In addition to the main restaurant, guests can dine at the Kitchen and Kincho restaurants in the park, offering à la carte, grill, and pizza menus. ... more   less 

Additional Information about Sheraton Lake Como Hotel

Address: Via Cernobbio 41A, 22100, Como, Italy (Formerly Grand Hotel di Como)
Region: Italy > Lombardy > Lake Como > Como
Price Range: $265 - $646 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Lake Como Hotel 4*
Number of rooms: 137
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Lake Como Hotel staff and other travellers.
7 questions
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over a year ago
Edinburgh, United Kingdom
Liverpool, United Kingdom
Las Vegas, Nevada

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Questions? Get answers from Sheraton Lake Como Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The only view you can get is the front lawn - on other directions you get an old industrial area or greenhouses”
travelerHelsinki, 8 Apr 2017 | Read review
“Beds are very firm”
hsguiding, 29 Jan 2017 | Read review
“treat yourself to a luxury suite”
theeditionw, 5 Nov 2016 | Read review
“Somewhere to sleep, but you could be anywhere in the world”
Potiriadis, 2 Nov 2016 | Read review
“Ask if a lake view room is available if this is important for you.”
SenorGregorio, 23 Sep 2016 | Read review
5 of 5