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Sheraton Lake Como Hotel

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Sheraton Lake Como Hotel
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301 Reviews from our TripAdvisor Community

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Showing 172: English reviews
Reviewed 3 weeks ago via mobile

This hotel is reallt bad the only good thing is the wifi the rest is terrible in our room the water is yellow the lights keep flashing our bedsheet was stained what i think was blood i defintely dont recommend going there its one of the worst shertons i ever visted never go to it if you want go have...

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Helpful?
Thank Rashed a
Chiara D, Guest Relations Manager at Sheraton Lake Como Hotel, responded to this review

Dear Mr. Rashed, thank you for the feedback and for your time posting the comments. We are very sorry for the discomforts you experienced during your stay. We assure you all the procedures have been followed: the led flashing lamp replaced and the bedsheets stained by the excoriation in the kid leg, immediately changed. It can rarely happen water is...

Chicago, Illinois
Reviewed 4 weeks ago

This hotel is bout 45 minutes from Milan- a little island in itself that has loads of fun activity. we were a family of 7 that travelled and form check in the service was exquisite. Stefano was extremely helpful and the hotel in itself was clean and spacious. Nissy from the club lounge also was spectacular and all in all...

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Thank ssalisu
Chiara D, Responsabile relazioni pubbliche at Sheraton Lake Como Hotel, responded to this review

Dear Mrs Salisu, we do thank you for your kind comments and for rating your stay at Sheraton Lake Como as excellent. We will definitively share your comments with Stefano, Nissy and the entire team, that will be highly motivated by your words. Once again thank you for selecting our Sheraton Lake Como. We very much look forward to your...

Zurich, Switzerland
Reviewed 29 January 2017

After a long drive in Italy, to find we'd been upgraded to a suite was wonderful. Staff friendly and helpful. Bed terribly hard. I slept on the couch. The in hotel restaurant was great with awesome staff.

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3Thank hsguiding
Naantali, Finland
Reviewed 13 January 2017 via mobile

Sheraton Lake Como Hotel is situated in very fine place near centrum of Como. Hotel is nice and clean. In our room was a little balcony too. Breakfast was good. There was also a little gym, free of charge. The city of Como is wonderful, when you come to town from Milano, there is a wonderful sight to Lake Como.

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Thank Hapaa
DeliaFacchini, Guest Relations Manager at Sheraton Lake Como Hotel, responded to this review

Dear Hapaa, On behalf of all the team, I thank you for sharing your nice experience in Sheraton Lake Como. We are very pleased to hear that you ejoyed the hotel and the destination. We will always remain at your disposal to arrange another memorable holiday on Lake Como and we are really looking forward to welcoming you back soon....

New York City, New York
Reviewed 11 January 2017

I have stayed at this hotel many times on business trips. It has recently been refurbished since it became part of the Sheraton chain with very comfortable beds and new furnishings. It's in a good location within walking distant to Villa Erba and Villa D'Este and easy access to the ferry to Lake Como central. It's set back from the...

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Thank TravelwithKCR
DeliaFacchini, Guest Relations Manager at Sheraton Lake Como Hotel, responded to this review

Dear TravelwithKCR, Many thanks for sharing on the web your experience at the Sheraton Lake Como Hotel. We are so delighted by your kind words, it is a huge pleasure to know that you enjoyed all the facilities and also the food experience. We are really looking forward to welcoming you back to Sheraton Lake Como Hotel soon! Warm Regards...

Los Angeles, California
Reviewed 2 January 2017

This hotel was great. The service was good and the room was very comfortable and nice. I only stayed two nights and it rained the whole time but overall my stay was good and the hotel was well situated to take advantage of Lake Como sites and restaurants.

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Thank geoffbund
DeliaFacchini, Guest Relations Manager at Sheraton Lake Como Hotel, responded to this review

Dear geoffbund, on behalf of all the team, I thank you for sharing with many other travelers on the web your nice experience in Sheraton Lake Como Hotel. We will always remain at your disposal to arrange another memorable stay on Lake Como and we are really looking forward to welcoming you back soon. Warm Regards Delia Facchini Sheraton Lake...

Reviewed 22 December 2016 via mobile

I stayed in this hotel for a business trip. My room was larger than an average hotel room in Europe. If you are traveling to Como for a holiday, l must warn you the hotel doesn't have a lake view. It is close to Villa Erba where Proposte textile show takes place, that is why l preferred to stay there....

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3Thank Cerenbozkurt
Lausanne, Switzerland
Reviewed 4 December 2016 via mobile

This is a first class hotel, very good. The surrounding area is a bit dull but Cernobbio is near with all its restaurants and shopping possibilities not to mention the lake shore. Everything worked well at the reception, eccellent service given in a quiet cordial manner. The room was spacious and well furnished, comfortable bed and a beautiful functional bathroom....

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Thank Lisa B
DeliaFacchini, Guest Relations Manager at Sheraton Lake Como Hotel, responded to this review

Dear Lisa B, thank you so much for the beautiful feedback you shared about your stay with us. We are delighted to know that you enjoyed your stay at Sheraton Lake Como Hotel as a first class Hotel and that everything worked well. We are really looking forward to welcoming you back to Sheraton Lake Como Hotel soon! Warm Regards...

Reviewed 1 December 2016 via mobile

Very nice hotel calling for wellbeing with a nice view from the rooms (even though not a view on the lake but the mountains), a spacious lounge and restaurant space, collections of books on the shelves to dive in for a moment of escape, and a caring and friendly staff. The room itself had a terrasse with two lounge chairs...

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Thank lit507
DeliaFacchini, Guest Relations Manager at Sheraton Lake Como Hotel, responded to this review

Dear L&I T, many thanks for sharing on the web your experience at the Sheraton Lake Como Hotel. We are so delighted by your kind words, it is a huge pleasure to know that you enjoyed the friendly staff and your room view. We are especially glad to know that you liked the autumn geatway in our Hotel. We can't...

Singapore, Singapore
Reviewed 6 November 2016

Located in a little bit of an odd location, and yet on a prime piece of land that could have, if originally built with thought, have amazing views of the lake, BUT regrettably it does not. Although no view, the hotel certainly does have a fresh vibe about it and the rooms are beautifully appointed and are certainly inviting. My...

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Thank The Edition W
DeliaFacchini, Guest Relations Manager at Sheraton Lake Como Hotel, responded to this review

Dear The Editon W, Many thanks for sharing on the web your experience at Sheraton Lake Como Hotel. We are so delighted to read you would recommend our hotel. It is a huge pleasure to know that you like your suite with the lovely courtyard and the fresh vibe of the hotel. We are really looking forward to welcoming you...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Set in a large park on the shores of Lake Como, Sheraton Lake Como Hotel features an outdoor seasonal pool, a free gym, and a wellness area. Cernobbio is 1.5 km away. The Sheraton Lake Como Hotel is just a 5-minute drive from the Lago Di Como exit of the A9 Motorway and the Swiss border. Como is easily reached by car or ferry. The air-conditioned rooms are spacious and elegantly furnished. All feature a minibar and a flat-screen TV with satellite channels. Some rooms have a marble bathroom and parquet floors. Breakfast at this 4-star hotel is a sweet and savoury buffet that includes freshly baked bread and pastries, and a selection of organic food. In addition to the main restaurant, guests can dine at the Kitchen and Kincho restaurants in the park, offering à la carte, grill, and pizza menus. ... more   less 

Additional Information about Sheraton Lake Como Hotel

Address: Via Cernobbio 41A, 22100, Como, Italy (Formerly Grand Hotel di Como)
Region: Italy > Lombardy > Lake Como > Como
Price Range: $267 - $636 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Lake Como Hotel 4*
Number of rooms: 137
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Lake Como Hotel staff and other travellers.
7 questions
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Questions? Get answers from Sheraton Lake Como Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The only view you can get is the front lawn - on other directions you get an old industrial area or greenhouses”
travelerHelsinki, 8 Apr 2017 | Read review
“Beds are very firm”
hsguiding, 29 Jan 2017 | Read review
“treat yourself to a luxury suite”
theeditionw, 5 Nov 2016 | Read review
“Somewhere to sleep, but you could be anywhere in the world”
Potiriadis, 2 Nov 2016 | Read review
“Ask if a lake view room is available if this is important for you.”
SenorGregorio, 23 Sep 2016 | Read review
5 of 5