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Eden Hotel

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Eden Hotel
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558 Reviews from our TripAdvisor Community

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Showing 352: English reviews
Toowoomba, Australia
Reviewed 2 weeks ago

Hotel Eden is one of the nicest hotels we occupied whilst in Italy. It overlooks the lake and if you reserve a corner room on the top floor it has views not only over the lake, but also over the piazza. The rooms are clean, comfortable and have all one needs. Beds are excellent. There is a beautiful terraced area...

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Thank laos323
Reviewed 3 weeks ago via mobile

Just across the bridge tucked away to the left down a side street. Staff is very friendly and multilingual Italian or English isn't a problem. The views of the lake from the rooms is really nice and the location to the castle and rest of the shops is wonderful. I only spent one night but they have a partnership for...

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Helpful?
Thank Phil D
Lima, Peru
Reviewed 3 weeks ago

My husband got sick and I called days prior to arriving to ask for help in cancelling the reservation and the person that answered wasn't helpful at all and at the end he tried to hung up the phone!! I dont recommend the hotel. Terrible customer service!!!

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Helpful?
Thank Marigarri
Cristiano M, Direttore at Eden Hotel, responded to this review

Dear Mrs. Albertini, we are very sorry to read so many wrong information. You booked a NOT REFUNDABLE rate with prepayment through Expedia.com: you called us from an italian mobile, telling us your husband is sick and that you want to cancel the reservation. We informed you that, as you booked a NOT REFUNDABLE rate, we couldn't accept the cancellation...

Littlehampton, United Kingdom
Reviewed 3 weeks ago

We booked and paid for one night at this hotel, whilst travelling through Italy. The car parking valet smashed our car into a display cabinet outside a shop on the way to the 'secure' car park. That was on 1/6/16. After a very long fight we have only just received a settlement for the car. This did not cover the...

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Thank Maggie B
Cristiano M, Direttore at Eden Hotel, responded to this review

Buongiorno Mr. Baker, it’s sad to read such a bad review about our hotel and our customer service. As you wrote, our colleague crashed your car while parking it: as you can imagine driving through the tiny streets of Sirmione it is not easy, and a mistake can happen. When this happened, we immediately took the situation in charge and...

New York City, New York
Reviewed 4 weeks ago

We had a deluxe room with a large terrace directly on Lake Garda. The staff was very warm and accommodating. The breakfasts was lovely with a nice selection of cheese, fruit, pastry and cereals. The hotel offers both valet and free off site parking. We stayed past our check out time and we left our bags at the desk while...

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Thank 265happytraveler
Cristiano M, Direttore at Eden Hotel, responded to this review

Dear 265happytraveler, thank you so much for your great review! It's nice to read that you enjoyed every aspect of your stay! We really hope to welcome you again soon! Best regards, Cristiano

Reviewed 5 weeks ago via mobile

The Eden hotel is recently renovated and classified as a 4 star. I am not sure how the ratings work but given the limited facilities I'd have thought 3 would have been fair. A small hotel nicely presented and with welcoming staff and secure 'off grounds' parking. Clean, bright with a modern interior and many rooms facing the water. The...

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Thank support88
Fort Lee, Virginia
Reviewed 28 October 2016

A very charming hotel with lovely art and objets.... amazing room, Room 310... we faced lovely lake Garda, with a grat balcony, and then a second door facing the piazza! Comfortable bed, excellent bathroom, The Best breakfast...but what really makes the hotel is the staff...I felt so at home...it was the best 3 days....and go with their recommendation for the...

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Thank cathysterling
Cristiano M, Direttore at Eden Hotel, responded to this review

Dear Cathysterling, thanks for your kind notes. Our main goal is the client's satisfaction and all the staff tries to do his best to make you happy. Kindest regards Cristiano

West Midlands, United Kingdom
Reviewed 28 October 2016

Nicely situated on the Lake, located near a jetty for the taxi boat and well positioned for restaurants and bars, 2 mins walk to the Castle. Staff all extremely helpful and friendly and the hotel is very clean and welcoming. Breakfast is a buffet variety of continental in addition to some hot food, scrambled eggs, bacon and hot dog sausages...

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Thank Ian P
Cristiano M, Direttore at Eden Hotel, responded to this review

Dear Ian P, thank you very much for choosing Hotel Eden for your stay on lake Garda. We really appreciate your nice words and we hope to welcome you as guests in the future. Kind regards, Cristiano

Niagara Canada
Reviewed 22 October 2016 via mobile

We spent 2 nights at Hotel Eden in late September. We loved this hotel, the room was lovely, views awesome. The staff were all extremely pleasant, can not praise them enough. Breakfast was ample, great service on the patio. This was our first trip to this part of Italy, and will certainly be back. What a great town to spend...

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Thank Queen37NiagaraCanada
oxford england
Reviewed 22 October 2016

We spent a week at the superb Eden Hotel and it would rate as the cleanest and friendliest hotel I have stayed in, we booked a Junior suite, as stated on previous reviews, minimalist would best describe the furniture, you enter what would be called the living area, it has a small table, a chair, bed settee, built in flat...

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Thank youknowme54

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Hotel Eden, situated a short distance from the famous Catullo and Virgilio Spa Establishments, the imposing castle and Sirmione’s major attractions and highlights. This elegant Four-Star Design Hotel, which has recently been totally renovated thanks to a complete restyling of its inner spaces and furnishings, is the ideal accommodation facility for visiting Sirmione and enjoying its magic atmosphere. ... more   less 

Additional Information about Eden Hotel

Address: Piazza Giosue' Carducci 19, 25019 Sirmione, Italy
Region: Italy > Lombardy > Province of Brescia > Sirmione
Price Range: $166 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eden Hotel 4*
Number of rooms: 33
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Travelocity, Cheap Tickets, Priceline and Odigeo so you can book your Eden Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Eden Hotel Sirmione, Lake Garda, Italy
Hotel Style:
#1 Luxury Hotel in Sirmione
#5 Romantic Hotel in Sirmione
#7 Family Hotel in Sirmione
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Questions & Answers

Here's what travellers have asked, with answers from Eden Hotel staff and other travellers.
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Questions? Get answers from Eden Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner rooms have fabulous outlook over lake and piazza”
  • full balcony overlooking the lake at front. secured railing area at side door overlooks the piaz
  • Taken from third floor corner room
 of 5 bubbles laos323, 21 Nov 2016 | Read review
“Room 310! You will not be disappointed!”
 of 5 bubbles cathysterling, 28 Oct 2016 | Read review
“Lake view is a must...”
 of 5 bubbles G2117HXianp, 28 Oct 2016 | Read review
“Room 305 is the best room.”
 of 5 bubbles youknowme54, 21 Oct 2016 | Read review
“Pay extra for overlooking the lake”
 of 5 bubbles PeterR897, 13 Oct 2016 | Read review
5 of 5
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