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A Casa Dei Gonzaga

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Via Saverio Bettinelli 29, 46100, Mantua Italy
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US$53
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Traveller (80)
Room & Suite (44)
Dining (2)

About

#9 of 24 hotels in Mantua
Location
Cleanliness
Service
Value
Obtained from a XXVIII century middle-class house, the boutique hotel A Casa dei Gonzaga was renovated in comfortable and quiet rooms located in the major manor courtyard. The garden with a pebbled no-through street and a beautiful marble weel was modernized to give value at the calm and private facility, preserving the hided location and the glimpse of greenery. The complex, near the train station, is close both to the historical center, the playing fields and to Palazzo Te.
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Property amenities
Paid private parking on-site
Wifi
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Baggage storage
Concierge
Parking
Bar / lounge
Breakfast available
Breakfast buffet
Non-smoking hotel
24-hour front desk
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Room features
Air conditioning
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Italian
234Reviews1Q+A7Room tips
Traveller rating
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  • 7
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Barry22260 wrote a review Nov 2019
Sidcup, United Kingdom208 contributions101 helpful votes
This is a lot better than one’s initial impression might indicate. The reception staff were welcoming and helpful. The room was good - clean and warm. Very comfortable bed. Quiet - I slept like a log. It is just over the road from the station and a ten minute walk from the centre.
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Date of stay: November 2019
2 Helpful votes
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Response from mnholiday, Responsabile relazioni con la clientela at A Casa Dei Gonzaga
Responded 17 Dec 2019
Dear Barry22260, thank you for your positive feedback. We are very happy that you enjoyed your experience: even if we are located really close to the train station, the area is quiet and secure. Looking forward to your next visit, Best regards
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traveller s wrote a review Jul 2017
London, United Kingdom72 contributions28 helpful votes
Not sure what happened to other reviewers but.. Arrived to a prompt, friendly check in. Shown to our room which was very clean, large enough with a comfortable bed & much needed excellent air con. Nothing very fancy but everything you need. 20 minute walk into town. Spacious locked parking .... perfect for our needs!
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Date of stay: July 2017Trip type: Travelled with friends
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Response from mnholiday, Responsabile relazioni con la clientela at A Casa Dei Gonzaga
Responded 8 Aug 2017
all staff thank you for the positive feedback you have sent about our facility
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Wiser1000 wrote a review Apr 2017
Milan, Italy6 contributions7 helpful votes
With the exception of one male reception staff member we found the staff unfriendly and completely lacking in any customer service skills. Having been in the travel industry for over 40 years I can only blame the management of this hotel. On checking in we were "greeted" and I use the term loosely, by what I presume to be the Owner/Manager/Reception Manager, who was offhand, dismissive and never smiled once. The staff did make an effort but were obviously intimidated by the woman they were working with. At no time was there any attempt to speak English even though my partner, who is Italian, was translating for me. She allocated us what must have been the worst room in the hotel, Room 364. It was on the ground floor, next to the lift, with windows and shutters that hadn’t been cleaned in a very long time and opened directly onto a busy main street which was under major repair. Fortunately, the bed was clean and the bathroom usable, except for the toilet brush which was disgusting, so we thought for a couple of days we could manage to deal with it and started to unpack. We wanted to leave some small electrical goods in the room safe but found it locked so went to reception and through raised eyebrows were given a key to unlock it. We left the hotel to see the city and hired some bikes. On returning to the hotel, out of courtesy, asked where we could leave them. My boyfriend was greeted with the same offhand manner by the female staff but was shown where to leave them. On returning to the room, we found it was extremely hot with no air and tried to operate the air conditioning, it didn’t work! There was no way we could open the windows due to traffic, road works and pedestrian noise. By this point I’d lost the plot. So, we went back to reception once more and were greeted by the same negative, unhelpful and quite frankly, sarcastic behaviour. We were told in Italian that either they switched off the heating in the hotel, just for us, so that we could use the air conditioning or basically we would just have to put up with it. I lost it. I told the lady that with the exception of the young man who showed us to our room and where to put the bikes, at no point had we received any kindness or civility from the hotel staff, that it was the worst reception desk I had ever encountered and quite frankly would have checked out if we hadn’t already paid in advance. I suggested under the circumstances she should change the room. She started to reply in Italian and my boyfriend quite rightly said in English that this was a hotel in a major tourist city and she should speak in English as she could quite plainly understand exactly what was being said. She continued in English. She finally apologised and gave us another room two floors up overlooking the courtyard and not the road so that we could open the windows if we liked. It was far superior to the room we were originally given and we could move after we had had dinner and return the keys to reception whenever we liked. The hotel obviously wasn’t full and the room was spotless. We only had one further encounter with reception when we checked out, different staff, and once again the same attitude. I don’t blame the staff I blame the management and have no understanding how they can continue to get business if every guest is treated the same.
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Date of stay: April 2017
Rooms
Cleanliness
Service
Trip type: Travelled as a couple
Room Tip: Don't accept room 364 nor the attitude of the reception staff.
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1 Helpful vote
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758deanp wrote a review Sep 2016
Nicholls23 contributions26 helpful votes
Booked here for proximity to train station. Can't be beaten for that unless you sleep in a carriage at the station. But if you are staying as a tourist not the liveliest part of town. The room was roomy enough. My back and I had a debate about the bed but a good sleep proved me right. The shower was good and spacious. Staff helpful. Good value for money.
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Date of stay: September 2016Trip type: Travelled solo
1 Helpful vote
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Response from mnholiday, Web Manager at A Casa Dei Gonzaga
Responded 9 Sep 2016
Dear 758deanp, thank you for your review. We are happy that you enjoyed your staying with us and we welcome your points of view regarding your experience, which will help us to improve our service. Looking forward to have you as a host again, Best regards
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Jane G wrote a review May 2016
Eglwys Fach, United Kingdom23 contributions11 helpful votes
.....but a shame about the room. Tricky to get into the car park, very narrow opening off a busy road. The price.... €25 extra for parking and a small dog. Extortionate. The towels....hope they decided to throw out the ones we had. They had holes in. The only saving grace was the nice receptionist and the lovely porter.
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Date of stay: May 2016Trip type: Travelled as a couple
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Response from mnholiday, Web Manager at A Casa Dei Gonzaga
Responded 27 May 2016
Dear Jane G, thank you for your review. We are sorry about your unhappiness, the Reception exits to meet your expectations and demands. Regarding the prices, please note that everything is clearly stated in our web page and on the internet portals, while at the arrival the Staff explains how to park the car. Your suggestions will be considered to improve our business. Best regards
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Previous
PRICE RANGE
US$60 - US$92 (Based on Average Rates for a Standard Room)
LOCATION
ItalyLombardyProvince of MantuaMantua
NUMBER OF ROOMS
7
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Frequently Asked Questions about A Casa Dei Gonzaga
Which popular attractions are close to A Casa Dei Gonzaga?
Nearby attractions include Chiesa di San Francesco (0.4 km), Pub Chez Vous (0.2 km), and Chiesa di Sant'Orsola (0.3 km).
What are some of the property amenities at A Casa Dei Gonzaga?
Some of the more popular amenities offered include free breakfast, a lounge, and breakfast buffet.
Which room amenities are available at A Casa Dei Gonzaga?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at A Casa Dei Gonzaga?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at A Casa Dei Gonzaga?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to A Casa Dei Gonzaga?
Conveniently located restaurants include Pappa Reale di Pozzi Daniele, Al Torchio BIGOLERIA, and Crosta.
Are pets allowed at A Casa Dei Gonzaga?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does A Casa Dei Gonzaga offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at A Casa Dei Gonzaga?
The staff speaks multiple languages, including English and Italian.
Are there any historical sites close to A Casa Dei Gonzaga?
Many travellers enjoy visiting Palazzo Te (1.2 km), Palazzo Ducale di Mantova (1.2 km), and Piazza Virgiliana (0.9 km).