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Crowne Plaza Hotel Milan City

1,214 reviews
#55 of 431 Hotels in Milan
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Traveller (459)
Room & Suite (381)
Dining (91)
Overview
  • Excellent37%
  • Very good50%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
4.0 Star Hotel
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Rooms
26 Feb27 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,214)Write a Review
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Traveller rating
247
332
75
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5
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247
332
75
20
5
Show reviews that mention
All reviewssondrio metro stationyellow lineplatinum membernice hotelhotel doorsmall gymbusiness hotelsuperior roomtop floorminute walkstaff at receptionan upgradeconvenient locationhighly recommend this hotelbusiness tripmini barmalpensa airport
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1 - 5 of 679 reviews
Reviewed 3 days ago

The hotel itself looks quite modern and has a pleasant style. The rooms in the hotel are quite comfortable and up to date. Room and bathroom were very clean. Disappointed that i did not receive an upgrade despite being a platinum member. Having received a...More

Thank Jurgen A
Hotel's Favourite
Reviewed 19 December 2017 via mobile

The hotel is located centrally about 5 minutes walk away from central station and only 3 stops away from the vibrant shopping district. The rooms are modern and the beds are very comfortable. Staff are lovely and accommodating. Great place to stay in Milan and...More

1  Thank gogodub
Reviewed 1 week ago

Stayed for a week. Without exception service was excellent - friendly and attentive staff. The facilities were average on the whole, although the lunches for our group taken in the restaurant were excellent. The room and the corridors were very dark - the room primarily...More

1  Thank Jorganmeister
Reviewed 2 weeks ago via mobile

Just mentioning the service and facilities as the stay was paid by my employer. Room was really small-could bearly open my suitcase at any place on the floor. Shower door was leaking and flooded the entire bathroom each shower. No coffee served at breakfast at...More

Thank Omer B
Response from ManagerPellegrini, General Manager at Crowne Plaza Hotel Milan CityResponded 1 week ago

Dear Guest, first we thank you very much for taking time to contact us. We regret to hear that your stay didn't live to your expectations, we would reassure that we will take all the needed actions in order to avoid this situation happens again....More

Reviewed 2 weeks ago

Would normally stay at the Hilton, but they wanted a crazy price for a room, presumably because they were overbooked. From the outside it looks nothing special... you'd struggle to realize there was a hotel here at all as I couldn't see any signs at...More

Thank DeepestDarkestSussex
Response from ManagerPellegrini, Direttore generale at Crowne Plaza Hotel Milan CityResponded 1 week ago

Dear DeepestDarkestSussex, thank you very much for rating us at the top score! We are sorry to read that, on a number of counts, especially for our breakfast, we failed to meet your expectations and we will be taking on board a number of your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$150 - US$454 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Milan
#33 Business Hotel in Milan
#49 Luxury Hotel in Milan
#74 Romantic Hotel in Milan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$150 - US$454 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Milan
#33 Business Hotel in Milan
#49 Luxury Hotel in Milan
#74 Romantic Hotel in Milan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (459)
Room & Suite (381)
Dining (91)
Amenities (31)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Nearby
Stazione Centrale
Central Station represents a bridge towards the
future. Impressive skyscrapers and new age buildings
stretch the skyline with the majestic Unicredit Tower
cutting through. Surrounding it are large towers that
define Piazza Gae Aulenti, where the fountain and the
Monumento Trombe leave one breathless. A famous
building of the district is the Vertical Forest, where
the innovative materials and trees planted on the
...More
Questions & Answers
Ask a question
TravelWithStyle_71
6 January 2018|
AnswerShow all 6 answers
Response from FFM9 | Reviewed this property |
yes they do. at least a few, as I have myself experienced it recently
1
Vote
beenthereonce
28 November 2017|
AnswerShow all 5 answers
Response from Hans V | Reviewed this property |
Hi, I got an upgrade as a fresh member to IHG because the hotel was not fully booked and my colleague did he’s member for at least 10 years. I have no clue if there is a benefit for the platinum member. Maybe Checkout the... More
0
Votes
Angela C
4 October 2017|
AnswerShow all 2 answers
Response from Noghnosh100 | Reviewed this property |
Hi Angela, I didn’t noticed florist near by. But if you move to the area after train Station you will found.
0
Votes
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Room Tips
"Avoid rooms near elevator"
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"become an ihg member and get an upgrade"
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"Rooms on higher floor are quieter."
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"All rooms are nice"
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