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Piazza IV Novembre 3 Beside "Milano Centrale" train station, 20124 Milan Italy
11 people are viewing this hotel
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US$117
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Traveller (817)
Room & Suite (357)
Dining (77)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 08/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#68 of 461 hotels in Milan
Location
Cleanliness
Service
Value
Travellers' Choice
NYX Hotel Milan is the brand new lifestyle hotel in Milan’s hot city center. Beware, this is not your average Milan vacation! Expect the unexpected and step inside… xperience the vibrant city of Milan, Italy, from a whole different level! Get to know all the city’s secrets with our local tour guides – the City Lovers. Whether you are an art lover or novice, the #ArtatNYX will inflame your curiosity with local street style. Music is life and our hearts have beats! Ace tunes are played all day and all night and will make you want to move. The urban hotel is located right next to Milano Centrale train station. From here, all popular places are easily reachable. You’re asking yourself what makes a stay at NYX Hotel Milan so special? Well, that’s an easy one for us! We’ve got impressive artworks from local street artists and wicked sounds played by live DJ’s in the lobby. The “clash” restaurant will serve you with outstanding international dishes as well as healthy food full of taste.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Parking
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Taxi service
Meeting rooms
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Complimentary toiletries
Safe
VIP room facilities
Bottled water
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Business
Languages Spoken
English, French, Spanish, German and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
191Restaurantswithin 0.5 km
25Attractionswithin 0.5 km
1033Reviews48Q+A63Room tips
Traveller rating
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Charlotte T wrote a review 26 Sep
3 contributions1 helpful vote
Oh boy, where to begin with this. I did my research on hotels to stay at near the train station that had good reviews. Somehow, NYX Hotel Milan received an 'excellent' rating... I guess people don't leave honest reviews about this place? It is a very mediocre hotel with tiny, uncomfortable rooms. I'll start with the check in process: the front desk agent greeted me with a "yeah?" Not a hello, how are you... but a "yeah?" Then after check in, our room was a tiny square (mind you, I paid close to $350 for this). THESE BEDS! If I could swear on this platform, I would. The beds were the MOST uncomfortable I have ever, ever, EVER experienced. I think I got like 2-hours of sleep just due to the tossing and turning of the uncomfortable, stiff pillows, scratchy sheets, rock hard mattress and noisy hallway noise. Do yourself a favor and stay somewhere else. Note: the only good thing about this hotel was the valet at the front. Super helpful, gave me a map and some suggestions on where to explore and just genuinely nice people. Outside of that, horrible hotel.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Onmyway T wrote a review 25 Sep
London, United Kingdom253 contributions111 helpful votes
My Hotel key card stopped working on the first day. Had to make 3 trips downstairs, before it was sorted. When I was tired from my flight from London. Same night my Hotel key card was blinking all night long In the morning, twice cleaning lady tried to access my room to clean it. Even though had notice that I did not need service. Opened the door in my underwear the second time, she tried to come in, showed her the sign and asked her why she was still trying to come in with her key card. I had a terrible night sleep. Reception still charged me 20 euros City Tax, when I was alone. So the City Tax should have been only 10 euros. I would like my 10 euros back.
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Date of stay: September 2022Trip type: Travelled solo
Room Tip: Other Hotels are nearby, if you want a good night sleep.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rdsdpda wrote a review 19 Sep
Worksop, United Kingdom19 contributions18 helpful votes
We really enjoyed our stay at this hotel - and our room was fabulous. The only and sole reason I’m giving this 4 out of of 5 is the check in process. It was long and we kept getting further pushed back because of ‘check out’ or to be honest, Italian clientele. And although relatively simple, we were left in the dark about most things, eg breakfast, where it was/what time it was available, the gym, and all the amenities the hotel has to offer. Therefore we didn’t really make use of any - to save this hassle as I understand they have so many clients to get through in check in, an information card could be put in the room to explain such things as we really felt out of it all. The check in was such a hassle it would put me off returning to another nyx hotel as I’d fear the same would happen there - otherwise this hotel is lovely, super clean (although the 7:50am knock on the door from housekeeping one morning was a little early!) and well situated.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Thecatsmum4 wrote a review 18 Sep
Kettering, United Kingdom2100 contributions233 helpful votes
We stayed for one night whilst en route to Lecco, this is in an ideal location if you are using the Centrale Station as it is actually just over the square, however being on a corner we missed the entrance and were wandering around initially. Check in was quick and painless as was check out and reception staff were friendly speaking good English. The room (Down to Earth Room) was spotlessly clean with a trendy decor. In fact the clientelle seemed to mainly be young and trendy. There was a safe/ free water/tea& coffee/toiletries & good wifi in the room. Bar area had bean bags and a big TV, really set up for the younger set. Seemed quite lively around 10pm as we were on way to bed. We ate in the restaurant but service was slow despite there only being a few of us there. Our food came before our drinks which we really dislike! It was rather pricey and nothing out of the ordinary - the pizza was a cooked base with cold ham and rocket put on top - to be honest we had much better in Lecco at small family owned restaurants. Due to our travelling timescale would have liked to have stayed another night. Maybe next time we are in Milan!
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Date of stay: September 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sean M wrote a review 16 Sep
16 contributions26 helpful votes
This is a kind of interesting hotel in a good location if you are arriving or departing on a train. It has a quirky arty decor, and they seem to be trying to have a point of difference from the usual standard hotels. The check in process is a bit slow and there seems to always be a queue of people either checking out or checking in but the staff are friendly and helpful. The bed could have been larger but overall, the room was reasonably comfortable. We liked the fact that we could actually open a window and take in a bit of the Milan atmosphere from the 12th floor and there was an interesting view overlooking the square in front of the Centrale station. It is a bit of a walk from the main shopping and tourist destinations, but Milan is a great place for a walk!
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Date of stay: September 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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hejhopptopp wrote a review 1 Sep
Helsingborg, Sweden34 contributions44 helpful votes
Came here on our honeymoon, were not disappointed. Got a welcome gift on the house. Lovely staff, very friendly and helpful in discovering Milan. Amazing breakfast, however, they a bit slow at refill sometimes. Interesting decor, very unique. Artsy but with a fun twist, not taking itself to seriously. Never tried the restaurant but saw some interesting items on there. Easy to get to all locations in Milan since the train station is nearby, however some noice can be heard from nearby trams which is inevitable at this location.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sandra Foucher, General Manager at NYX Hotel Milan
Responded 2 weeks ago
Dear Hejhopptopp, Thank you so much for your nice review .We are so happy that you enjoyed your time with us. We look forward to welcoming you back soon in Nyx Milan, Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
David C wrote a review Aug 2022
Elgin, United Kingdom4 contributions
+1
Was very happy with this hotel, the room was much bigger than I thought it would be, the staff at the front desk were very nice to us. The overall hotel was very clean and maintained. We enjoyed chilling out on the soft bean bags in the outdoor area they have. Good selection of foods for breakfast. Overall really nice hotel.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sandra Foucher, General Manager at NYX Hotel Milan
Responded 2 weeks ago
Dear E8067QJdavidc, Thank you for being our guest and taking the time to write a review. We appreciate you sharing how much you enjoyed your stay and our services. We look forward to welcoming you back soon,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cheryl B wrote a review Aug 2022
1 contribution
Arrived at NYX hotel doormen very friendly. so good start but then check in with Monica not great no welcome just rude considering start of birthday not impressed, and couldn’t get in rooms yet so left luggage. and I had emailed through prior to coming to say 4 ladies so need single beds she Allocated double rooms so by time we came back went to rooms and doubles. So I wasn’t happy went back down and seemed reception had changed and I got the pleasure of lovely Silvia who was very apologetic about the rooms and sorted straight away changed rooms to twins and then was wishing me happy birthday very warm Friendly a credit to the hotel. As everytime she on reception desk she ask after us give us loads of helpful tips to get to places and then recommended really good restaurants to eat and made our stay much more enjoyable. Hotel is spotless rooms very good and quiet too. Breakfast has plenty of choice. Roof top loungers on floor 5 great sun trap. Definitely worth going to lake como for the day and the ferry to Bellagio only small but breathtaking views of the lake as you can see in my photo. Milan great city very busy but felt safe loads of shops and visit duomo definitely book in advance. Milan people quite rude really apart from lovely Silvia and doormen linet and man at como ferry port. But overall lovely stay in Milan ❤️☀️🍾🎉
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sandra Foucher, General Manager at NYX Hotel Milan
Responded 2 weeks ago
Dear CherylbD4674CB, Thank you so much for taking the time to post your review and for your nice comments. We are delighted you enjoyed your time with us . We look forward to welcoming you on future visits,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nico Plaza wrote a review Aug 2022
London, United Kingdom11 contributions11 helpful votes
Me and my partner went to Milan for the first time and we couldn't have chosen a better place to stay. This Hotel is close to the underground and train station so you can be in minutes at the main city attractions. Room was spotless, very modern deco and service from the staff was friendly and we were welcomed and greeted with smiles. The only low point was breakfast which we only had it once since we realised because of the high season gets super busy at the buffet and there weren't enough staff to refill the food trays. Quality of the food wasn't good either, so I'd recommend go to the market which is next to the train station and you have plenty of options, good quality food there to kick off your day. Apart from that, everything was great at the NYX Hotel and if I ever go back to Milan I'll definitely stay there again :)
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip: definitely pick a higher floor because of the traffic noise.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sandra Foucher, General Manager at NYX Hotel Milan
Responded 2 weeks ago
Dear Nicolas, Thank you so much for taking the time to post your review and for your nice comments. We are delighted you enjoyed your time with us . We are sorry that you were disappointed with our breakfast service , your feedback has been shared with our f&b manager . We look forward to welcoming you on future visits,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AndyJD007 wrote a review Aug 2022
Henley-on-Thames, United Kingdom2 contributions
After travelling for approximately 28 hours from the far east, and going through both Frankfurt and Milan airports, I arrived at the NYX hotel at about 1:15 pm on a Saturday. I was told that no room was available, and that I should attempt check-in again at 2pm. This is a mid-priced hotel, close to Milan Centrale station, so this was fairly reasonable, though I wasn't thrilled about it. After going for lunch nearby, I arrived back at 2:05pm to find a queue of about 20 people checking in that stretched across the entire lobby. Even though this is not really all that many people, it still took more than 30 minutes for me to reach the check-in desk (four positions, only two occupied), where the staff were using pens to write things down, were disappearing away from the desk randomly for minutes at a time, and taking about three or four minutes per passport, to enter passport numbers and the like into their own computer system, by hand. I think my own check-in time took about five or six minutes. I have been to a lot of budget hotels in my time, and you expect cost savings to be made to get those room prices down, but this was by a clear country mile the worst check-in experience I have ever had, made worse by very little sleep over those 28 hours, and then the half-hour enforced wait just to get to a room to have a shower and lie down flat. The long slow check-in seemed completely normal to the hotel reception staff, and I'm fairly sure that it will be an entrenched part of their culture and a process that their lazy management has either not noticed or does not care about or both. Even a simple remedy, such as a passport scanner transferring numbers to their own check-in system, would almost immediately eliminate all of the queueing. Others things to try will be to clean up and smooth all the processing such that nothing needs to be written down with a pen, and a receptionist never needs to leave their position to do something necessary for the check in. But such simple solution upgrades are obviously quite beyond their management's wit to figure out. I will not be troubling NYX Hotel again with my custom in the future. I would advise you to seek somewhere else too, if a horribly slow check in is something that bothers you too. I hope this review is read by their management and that they then do something about it to sort out the shambles of their check in process.
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Date of stay: August 2022
Value
Service
Sleep Quality
Room Tip: Go to a different hotel if you do not like very long check in times.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Sandra Foucher, General Manager at NYX Hotel Milan
Responded 2 weeks ago
Dear AndyJD007, Thank you so much for taking the time to post your review . We are sorry that your stay with us did not meet your expectations . We have taken into consideration all your comments , weapologize for any inconvenience. We hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience ,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$119 - US$289 (Based on Average Rates for a Standard Room)
LOCATION
ItalyLombardyMilanStazione Centrale / Zone 2
NUMBER OF ROOMS
299
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Frequently Asked Questions about NYX Hotel Milan
Which popular attractions are close to NYX Hotel Milan?
Nearby attractions include Palazzo Lombardia (0.2 km), Milano Centrale (0.3 km), and Grattacielo Pirelli (0.3 km).
What are some of the property amenities at NYX Hotel Milan?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at NYX Hotel Milan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NYX Hotel Milan?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NYX Hotel Milan?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to NYX Hotel Milan?
Conveniently located restaurants include Ristorante Xiongdi, Ta Bonu! Culurgiones Bar & Gourmet Sardo, and Antica Gelateria Sartori.
Are there opportunities to exercise at NYX Hotel Milan?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at NYX Hotel Milan?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NYX Hotel Milan?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NYX Hotel Milan offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at NYX Hotel Milan?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.